Ask crew.com ripped me off.They didn't answer my question. They fed me a whole lot of questions I didn't want and didn't have any answers to and when I asked for a refund, which should have been just the dollar I had paid, they took another 71.66 AUD instead.
Thank you, Gavin, for sharing your experience. We understand there was an issue with finding charging instructions for your Power Pack, and we're eager to make this right. To help us address and improve, we'd love to get some more details from you, like the model number. Please feel free to respond here or reach out directly at support@laserco.com.au. We're committed to ensuring you have all the support you need and appreciate the opportunity to enhance our products. Your feedback is invaluable to us. Looking forward to assisting you further!