Aramex International

Aramex can not deliver on time nor care about it package in aramex hands from 29 Nov 2023 and to date q8 Dec 2023 no updates what's app no response nor if you call. Do no updates on the site and if you get hold of them not willing to help or take responsibility.

Aramex is the $#*!tiest service i have ever seen, i do not recommend at all, you will. Loose your money and energy for nothing, their process is *******, they lie to people and they do not deliver their promises

Totally useless service. Can't even speak to someone in their chat service. Parcels can't be tracked even though a tracking number is provided. It appears that they don't get picked up from the sender for weeks & then just sit in a depot. Currently waiting over 3weeks for deliveries to arrive in Melbourne from Sydney which usually takes 3 days. Absolutely abominable service & I will now longer deal with companies who use Aramex as their courier.

Aramex provide normal service, but terrible delivery. All my shipments were delay for days. And when I contact them they always solve problems. But if you did not push them you delivery can take ages to come.

Worst courier company... At the beginning of 2022, a package was missing. Either they stole it, or they just threw it away... I corresponded with them for almost a year, they generally ignore me. In the Ukrainian office says that they do not answer their requests either...

I got the package of my Nike Jordans in 4 days in India. After seeing all the Negative reviews I was worried but I got the package on Estimated Delivery time! Thanks Aramex! Keep this up to all others! GL HF.

Why is my shipment is on Hold and every time I track it shows up in processing for the past 20 days, I have been tracking it several times but it hasn't moved yet.

It's been more than 2 weeks since we canceled the orders due to Aramex's complicated procedures that have resulted in a failure to deliver a product which is the only service they got but still they fail to deliver that. And to this day we have no update on the refund process. I'll have to report a fraud case against ARAMEX for their hesitation in taking such responsibilities.
Shipment numbers:
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How can we pay that money for such a service?
Comparing with other competitors, aramex is at end of the list.
A week to get my documents after paying more than 40$ from Egypt to Malta and once i truck my letter, it showed me, Egypt, Emirates, Germany, France then Malta. Why all that?
Another letter from another courier, has been sent on Monday, i got ot on wednesday 48 hours and less expenses.

I dont know what to say but i ll never use it again.

Its been about 2 weeks Aramex neither knows the location nor delivered of the parcel I handed over to them. Its webpage offers only oneway communication. Worse! Not recommended!

I ordered an item in Adidas. On the day of the delivery I was on duty and I did not receive any call from Aramex about the delivery. Upon checking the in the application in the afternoon on the same day, the status of my order was changed to "Request for Pick-up" meaning they will return the item to the shipper. Also on that day I received email from adidas that I will return the item which I did not itiated. There is something with their system. How come they return the item without consent from the receiver. As of this writing 17-10-23 I have not received yet my orders. Worst couirer ever

Date of experience: October 17,2023

Waited for my parcel and was home all day on the 6th and 7th. No one called or contacted me. A card was placed into my post box stating that someone came buy found no one home. I have tried multiple times to contact them but you can only do so via Whatsapp or messanger. How is this type of service allowed. I have no idea where my parcel is and it is a birthday present from the UK. Never again Aust Post. Can not even read the hand writing on the card fully

It was the worst experience of my life.They delayed my passport delivery, It was with them from US embassy after I got my visa approval, even after 4 days it still remained in the same branch, while tracking ID showed that its on way and it was informed on call that it will be delivered within 24 hours.My flight, my trip to other country was missed due to Aramex.
No contact could be done, great trouble caused and mental stress too

Worst courier service. My husband is waiting for his package since Thursday 28th September but no show by Aramex. Emailed the complaint and no proper answer received. Poor service they will never improve.
They say they DM me but it's not true

What a scam.this company should not exist
It should be illegal for this company to exist
They are liars.thieves. Unprofessional
Extremely bad service
Very expensive for no reason
I was told my international shipment will take three days only it's been 13 days and only God knows where is my shipment is right now
I hope you have a special place in hell for these people in charge in this company

Aramex is useless. Had a package sent express and took 5 days to get to us, not advise that over weekend would not come. So my daughters dress did not arrive for her big day. No one at that company takes a interest and sorts things out they just give stuff you responces. Supervisor could easily have assisted and done something. Will never use them again in my life.

Its a worst service begine by the customer service to the delivery service. Dont have accuracy. They just lied

F*******, IF there are ways to give them Minus 5 (-5) Stars, I would do so...Very bad experience with Aramex UAE Dubai- They deliver false information on their App, by their customer service staff members and by their couriers. Waited whole afternoon for my parcel pick-up...no one showed up, after being assured by customer service that driver is on the way. Then, at 7:00pm, at office closing hours, when I cannot contact anyone anymore, I receive messages that they were unable to pick-up the parcel because customer was not ready! The status of my shipment on the app was updated likewise too! So frustrating...they rescheduled (without my knowledge) pick-up for tomorrow whilst it is very difficult for me to wait for them tomorrow too! Unacceptable Aramex Dubai. (heard this from many people but i didn't believe it.till i experience it myself)

Everytime I get a parcel delivery from Fastway/ Aramax I end up deciding I'm not buying from that seller again. This is not a professional courier. They must be making some effort to get it so wrong. The staff are deliberately unhelpful and they fail deliveries without turning up. Ther should be a no star option. Well done people of Aramax you undoubtedly have the.crown!

I live in a small Australian Queensland town aramex will not deliver there they say we are out of their area. That means aramex is lying by stating they are a world wide delivery service. They have an overseas call centre that can not speak the language of the hosted country and are a helpful as a wet bag of saw dust in a sand storm. Truly a depressing company woeful at best.

Aramex prides themselves in over 17,000 employees, across more than 600 offices, in over 65 countries,... but does not answer phones, or respond to email. Packages lost left and right, their website doesn't even state a zip code for their NY address... piss poor performance for a company that claims to be in the "freight business"...

I have used aramex a few times in the past and it was always a horrible experience. I have sworn to myself to never use them again but this time it was not my choice as I was returning an item to a company that chose to use aramex. I have scheduled a pick up online, based on the availability provided by aramex. But surprise surprise on the scheduled date nobody showed up. I have raised this to aramex' customer support who confirmed the courier will pick up the package for sure the next day. This continued for 5 days, till now nobody has shown up and I get the same fake promise from the customer support that today for sure mam they will pick up your package.
This is by far the worst I have ever experienced. This company is an utter disgrace who does not care even one bit about the customers. I wish there was an option to give 0 rating as aramex does not deserve even that 1 star!

Aramex is a complete disaster. Delivery time is unpredictably long. The tracking service on the site shows incorrect information. The customer support service does not try to solve problems, but writes meaningless messages. Stay away from this company.