Worst courier I have ever encountered locally (New Zealand) and internationally. Arrogant, unreachable, and really don't care. The only thing you can be assured of is what ever they promise, they won't do. Whatever date they assure delivery won't happen, likely with weeks or months to go. They have a warehouse called 'delivery issues' and once a parcel goes there, it's lost. They rely on you to tell them it's not delivered.
If by some chance they find it, it will go to the wrong address and you are expected to collect it from there, they don't want to know. If I order something online, I make sure they do NOT use Aramex. If they do, I shop with someone else. No one can be this bad unless they strive for it!