AMOMA.comReviews 2,983
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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"Closed" for refurbishing so beds piled up in reception. Traveling as a couple we were given a room with a double and a single bed. The single bed was across the bathroom door so we had to climb over the bed to enter the bathroom. The bathroom fan came on with the light and was loose on the ceiling so very rattlely and noisy, it also ran for quite a while once the light was turned off (as did the one in the room above us) so not good during the night. The beds had a sheet and the old fashioned wooly blanket which looked rather dubious to me. My husband turned on the small TV but when I asked at reception for a remote I was told "we have taken the aerials out of all the tvs" so there was no TV (or carpets) both of which were in the hotel description. We had read reviews which said that money had been taken from rooms so deliberately did not take our kindles or tablets and we left our things in our cases with locks on when we weren't in the room. May have been a good idea as twice we returned to our room in the evening to find the door open, not just unlocked but actually open. When I told the man on reception he said "it will be the cleaner" I requested that the cleaner refrained from making the beds for us for the rest of our stay. Continental breakfast was included in the price. The coffee was already made so wasn't very warm and there was no tea and no one available to ask for any. We didn't bother going down after the first morning. I have stayed in many hotels in various parts of London paying around this price and this is the only one I would not return to.
Great price and no problems, easy to book through trivago, second time I have used Amoma and will certainly use them again
Hi Paul,
Thanks for your feedback!
We are pleased you enjoyed our service.
Kind regards,
Your AMOMA.com team
Very happy with easy reservations and check in. When we arrived, they had us on the first floor. I had asked for highest floor possible. Front desk clerk had no problem changing our room to higher floor even though hotel was fairly full. Breakfast very good. Variety... waffles, eggs, sausage, cereal, breads, muffins. Only problem was no OJ. Was told truck didn't deliver.
Hi Robin,
Thank you for your review! We're pleased to hear how much you liked your stay!
Your AMOMA.com team
Smooth transaction. Not a site I'd heard of so was reluctant to book but glad I did. Excellent rate. Will use again.
Hi Rachel,
Thank you for your great feedback and spreading the word about AMOMA.com!
Your AMOMA.com team
Enjoyed our visit you gave us our room twin that we asked for also i have found this year you have the best deals this year as last year zen hotels were the best expedia just had one of my 5 booked holidays to faro cheaper than Amoma Thank You
Hi Colin,
Thanks for your feedback!
Kind regards,
Your AMOMA.com team
Good site good rates happy to deal with you it's Aggie experience first time I use it but I will keep use it on my future booking
Hi Raghda,
We're pleased to hear you were able to take advantage of our exclusive promotions! Giving our customers the best value accommodation on their travels is our number-one priority.
Your AMOMA.com team
Made booking online arrived at the hotel my room was ready. Will recommend them the price was the lowest very happy
Hi Mulalo,
Thanks for your feedback and sharing your smooth experience, it's much appreciated!
Your AMOMA.com team
Thank you Amoma.com for a great deal at a fabulous resort in Maui, Hawaii! It was exactly what we paid for no gimics!
Hi Kerry,
We are very happy to have you as a customer!
Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Amoma site provided an easy interface and pricing was quite competitive. I recommend it and will use Amoma again.
Hi Guy,
Thanks very much for your kind words! We hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Easy site to use... scroll menu very self-explanitory... prices are great. So competitive prices from other main sites... expedia... priceline... etc.
Hi Joe,
Thanks for sharing your feedback!
We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!
Your AMOMA.com team
Amoma is the best. They make things easy and successful when booking in their page that makes me feel awesome.
Hi Idris,
Thanks very much for your kind words!
Your AMOMA.com team
My wife booked the Omni on the San Antonio river. Everything was as stated in our rental contract. The staff was friendly and helpful and the room was nice.
Hi Robert,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us.
Thank you for sharing your experience,
Your AMOMA.com team
I booked a 5 day hotel stay in Atlanta through Amoma and saved about $300 versus other booking site rates and the hotel 'special' rates themselves. It was easy and flawless. Previously I had booked a hotel through Amoma and had to cancel, and they were very prompt with my refund.
Hi Elizabeth,
Thank you for your kind review of AMOMA.com!
We're happy to also hear how much you appreciate the work of our customer service team, and that everything was done to your satisfaction.
Your AMOMA.com team
Will be back and only stay there very clean its been a long time since I have found a place that I am comfortable like this thank you pedro hernandez
Hi Pedro,
Thank you for your review! We're pleased to hear how much you liked your stay!
Your AMOMA.com team
Highly recommend. Hotel was fabulous. The price was great. Everything exceeded expectations from start to end. Will definitely book again through amoma.
Hi Lesley,
Thank you for your great feedback and spreading the word about AMOMA.com!
Your AMOMA.com team
Excellent. Nice. Good. Very good. Very nice. Excellent. Recommended. You will like it. Try it. Nice and good, good and nice
Hi Taleb,
We are very happy to have you as a customer!
Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Had a lovely stay at a lovely hotel with the best rate compared to other hotel booking websites. We went in to the hotel and they had our room ready for us and our reservation on file. Booking with Amoma.com was quick and simple.
Hi El,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated!
Your AMOMA.com team
Entirely satisfying experience. A wonderful location; a clean and comfortable room; professional, efficient, and helpful staff. I would recommend Parker New York to any of my colleagues and friends.
Hi Yoshiko,
We are happy to hear that you enjoyed your stay with the hotel!
Thank you for sharing your experience,
Your AMOMA.com team
Be extremely careful when booking with Amoma. As stated in terms and conditions they do not guarantee any extra services provided directly by the hotel. We were supposed to stay in a hotel with pool facilities and it was under renovation with significant noise levels.
The rate on Amoma only guarantees the room and meals if selected.
Their T&C basically state that Amoma is not responsible for any information provided on their website: a) The information, software, products and services that are published, displayed or used on this website may include inaccuracies or typographical errors and AMOMA.com and its suppliers will not, therefore, be liable for any inaccuracies displayed on the website relating to, amongst other things, the following:
-hotel photographs;
-hotel property;
-product descriptions; or
-lists of hotel amenities displayed on the website.
After writing the above review I have been contacted by Amoma and offerred a full refund for the hotel, so in the end they have offered acceptable customer service.
Hi Przemyslaw O.,
Sorry again for any inconvenience caused!
We checked your case and learned that we granted you a refund and informed you by e-mail on the 26th of April accordingly. Please allow 3-5 days for your bank to process this reimbursement.
Feel free to contact us at sitejabber@amoma.com if you have any questions about your refund.
Your Customer Support team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Audrey,
After several attempts to contact you and without a reply from your side we have unfortunately not been able to assist you further.
We strive to provide each and every of our customers with the best possible service, so feel free to contact us at sitejabber@amoma.com anytime so we can further investigate this matter and find a satisfactory solution together with you.
Your Customer Support Team