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AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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I booked a hotel with amoma 21 days earlier the date of arrival. Some automatic system booked on 5 days earlier than my date by mistake. I cancelled 10 minutes after the purchase, they took more then 90% of the amount and only refunded the rest. I told them it was abusive... they ignored me. Avoid amoma.
Amoma es SCAM mi hermano reservo con ellos y al llevar al hotel de cancun no tenían ninguna reservación a su nombre tuvo q agarrar un vuelo a California a ultimo minuto. Al llegar a California tratamos se contactar Amoma y los teléfonos para contactarlos no sirven. Y amoma cobro todo el dinero a mi hermano. Actualmente estamos tratando de reportar el fraude. No reserves con anoma es un fraude.
I booked a hotel in MARCH for a weekend in August, because it was going to be a very busy weekend in Toronto. We arrive at the hotel to find out that they have no record of my reservation on file and are completely booked. Amoma charged my credit card for the room and never passed the reservation along to the hotel.
I was given a refund and told that compensation for my troubles valued at $100 would be processed as soon as I could provide all sorts of banking information on an official document from the bank, saying that they cannot just simply credit my credit card (the same card they charged) with $100. My bank (Simplii Financial) does not have such a document but provided the details that I needed. I have sent the details only to be met with excuses on why they could not process it.
Bought hotel with amoma they charge bank and put all 800$ in there amoma pocket. Please never have anything with them. Lost all my money because of amoma
I am pleased to review this booking company and grant it one star... I would give it a big fat zero, if I could.
They lure the customer in with a "best price"... then collect your credit card data... then snag the innocent and anxious traveler by then increasing the quoted "best price guarantee" to which you have already guilelessly been duped.
Last year when I was desperate to book a hotel room for one night in Washington, DC, I endured this horrible experience... and it took quite a bit of finagling to resolve the issue with MasterCard.
Avoid this booking "service" like the plague.
One dismal star... which should be a 0...
Booo... hiss!
Great experience! Totally recommend it. Overall very good and we will certainly use this method of booking again.
Amoma apparently sold the reservation to another booking agent. After getting our payment for the room, they cancelled the reservation without notice. The phone number on the hotel voucher they sent us was disconnected. Maybe they have some 4th party agents that are reliable, but they don't tell you when you are booking. Avoid them like the plague.
Booked hotel for October vacation with Amoma back in August. They took my money on August 14th. Getting ready to do our vacation I called our hotel to be told that the reservation was cancelled. I had to rebook at today's rate. Just glad I did not wait till we got to Germany to find out I had no reservation. I now have to try to get my $900 back from a company with no employees. I had used trivago to find a hotel / rate. They now say they have no responabilty towards me. Be careful!
The company cancelled my reservations and don't give back my money! Freaking thieves! They shut down the website so we can't get in contact with them, this is absurd!
The accommodation was very clean the staff couldn't do enough for us would book with you anytime thanks
This hotel was really reasonably priced.
The service was good, the rooms were well maintained and the buffet breakfast was awesome
The hotel I stayed in took a 50 Euro deposit on my credit card to cover any use of the honesty bar. My guest and I did not use this facility, however, they still have not reimbursed this.
My hotel said my reservation was cxl'd by Amoma. They went out of business. Told me to contact my cc.
I was not notified, had to booBooked a hotel and upon arrival I was told the booking was cancelled. I was never notified about that, had to book on the spot, paid twice the price. Will try to get my money back and will report this company as a fraud. Stay away, do yourself a favor and read thew reviews on Google "Amoma is a scam"
SCAM! Never book through them. Your reservation is automatically not able to be refunded even if your plans change for extenuating circumstances. They were very unaccommodating and gave me the run around even when the hotel agreed to let me change my reservation. DO NOT USE THEM. Guessing most of these reviews are from bots.
Nice and easy to use website. Even the internet support over the phone was ok, but transparency gone when you are showing a price, saying that includes everything, but credit card fees of almost EUR10 appears only on the payment screen... Unlike in other sites, like booking. Com.
I made a reservation through amoma for the grand pasha hotel in Kyrenia. However, after paying the money, I noticed that amoma received more than 170 TL from me. No matter how much I corresponded, they didn't care. Never shop from this site. They don't care about any customers after they get the Money. VERY BAD
Rezervation number: *******
Convenient location for those taking or arriving by ferry. We arrived by car and parking was a bit confusing. They have a parking lot for approx 40 cars. When we got there, they were all taken. The solution was a nearby garage where they came and got the car. We were told it would be 12, turned out to be 15. Not a big difference but it caused confusion.
Front desk and restaurant staff was nice, helpful and friendly.
The best part was their rooftop bar. It was interesting to sit and watch the ferries being loaded before setting sail.
Our room was adequate, nothing fancy/ it was clean and we appreciated the hot water pot for early morning coffee.
No complaints. Wouldn't want to stay for more than a night or two.
Answer: Hi Tina, Thank you for submitting your honest question! In the unlikely event of a confirmed booking becoming unavailable at short notice, we do everything in our means to relocate our customer to another hotel of the same or higher category. If the situation warrants financial compensation (e.g. A price difference), we apply it without delay and we offer continuous support for all other compensation requests prior to or post check-in. Of course, should you wish not to receive an alternative hotel in this situation, we can issue a full refund. Please feel free to reach out to us at support@amoma.com so that we can clarify your question. Your AMOMA.com Team
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!