AMOMA.com

In a convenient location for all the sites of central London. Comfortable accommodation in a quiet residential setting. Unfortunately the lift was t working and we were on an upper floor, but the staff were very keen to help with our bags. Made to feel at home.

I had never heard of this booking site until using them to book a room at the Rosen Center in Orlando. The rate was too good to be true, but it was ($145 less than all others!). There were no issues checking in and I was happy with the room, even though it was located at the very end of the hall. Hey, that is better than next door to the elevators or vending machines. Will use AMOMA again.

Absolute horrible experience. Waited on the customer service line forever multiple times, but if you call and hit to be connected to 'new booking' someone picks up immediately - go figure. Had an issue with my booking and they said would follow up but never did. This company does not know how to service customers. I lost my money! STAY AWAY! Stick to a reputable company that knows how to ensure a positive customer experience!

Great beds, nice views, easy to get to, friendly staff. I literally booked this place because it had a very affordable rate & it turned out to be amazing! So much to offer for a low rate. Perfectly sized not too busy quaint & nice pool area. Bar within walking distance, super easy to hop on a boat trip or excursion here too since it's right on the marina.

This being the first time through Amoma, initially though I was a little sceptical but things really went absolutely hassle free. The entire experience starting from booking till checkout was excellent!

Thanks, Amoma!

Was a little nervous after seeing some negative comments online. Called To confirm reservation about a week ahead of arrival. Everything was set. No problems at checking in, nice to have stay prepaid.

I cancelled our reservation made through this company... the reservation was made a week ago. They are keeping our $529 Canadian. That's right... I even phoned the hotel in Rome directly. They say they don't have my money... and I suggested they stop dealing with Amoma since their business practices are so poor. I am still fighting for my refund. We'll see if they decide to take on a post-menopausal 65 year old with a grudge.

After reading damning reviews of Amoma we were pleasantly surprised to see no extra fees and taxes after accepting a very good offer. An excellent price for a first class hotel, we will certainly use Amoma in future.

Easy to book. Accommodation close to hotel. There were no foreign channels on TV as described on the website. Way too many emails from the site. Sometimes confusing. First received an email I still need to pay - however I already payed when did the booking. A few minutes later another email with the confirmation. I think altogether like 7 emails for one booking!

Booking process check in process. Room availability, welcome, room condition and services and breakfast were all superb. No issues whatsoever. Would recommend this company and hotel without question. Well done. Hospitality as it should be. Others take note!

This website does not accept any changes even if it has been a mistake and you so notify them immediately (no reimburse rate). At the end they accepted to change it but asked for 55% of the value of the reservation (which apparently the hotel was not asking for). Dangerous.

So, Amoma contacted me after seeing the review and said they would look into my account and see what they can do... Absolutely no response since, this is a company that does not care about the customer that keeps the lights on.

We have stayed in this hotel on many occasions. The rooms are pretty basic but always clean. Staff are very welcoming and helpful. On my husband's birthday stay in March they decked our room with balloons and left us chocolate ' Happy Birthday 'cookies and a bottle of wine. All free!
Breakfast is usually very busy and a little crowded but there is always enough food.

Have to say from some of the the reviews I had read I was a little concerned, communication not the best but prices are very good and all went with out an issue so would recommend and definitely use again! Sometimes reviews don't help when bad but I can't fault them at all.

It was a long walk to our room which pleasantly large. All the staff were very helpful. The menu was limited & expensive. We ate in the first evening & had a lovely meal of sea bass but pricey. We noted the various other functions taking place which made the lounge are busy at times. The cost was less than quoted, pleased.

If you call customer service - good luck! I called 3 times and was on hold for over 40 minutes each time and then just hung up. The 4th time I decided to press option 1 to get someone to book a new trip they answered in 5 minutes! Hmmm if you have booked already and have questions no answer