AARP has a consumer rating of 2.76 stars from 116 reviews indicating that most consumers are generally dissatisfied with their purchases. AARP also ranks 2nd among Retirement sites. The most common issues with AARP are around customer service, which is not as good as expected by some customers.
After speaking to a representative named Ethan I feel compelled to let you know that you have a very well spoken patient thorough and all-around a pleasure to speak to representative. Ethan embodies the definition of great customer service. AARP is fortunate to have this caliber of representation. As I am well-versed in customer service I feel the need to express the importance of his performance, which was absolutely flawless. It should not go unnoticed by the company. I hope that do you agree and are in the practice of giving praise and acknowledging a great performance on the part of one representing your brand. Thank you so much Mariblanca GutierrezSee positive reviews
UHC prescription drug plan while cheaper is worthless. Absolutely do not choose the MY UHC prescription drug plan unless you prefer waiting for weeks to jump through the hoops to get a "specialty drug." Customer service totally lacking in knowledge, as a last resort they transfer you to the "specialty" to complete your prescription. In our case nearly six weeks of back and forth and still no Enbrel or the generic. Switch to Humana or any other but do not select UHC.See critical reviews
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they live as they age.