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1 Review by S

AARP

AARP

9/22/19
Consistently the member services are terribly staffed. Very nice people, but with no information or authority whatsoever. They have never once been able to resolve a problem with membership issues, web tech issues, payments for "special services" that were never delivered.

They gave me a free year's membership to make up for one of the latest wastes of time. After 12 calls, emails, web and chat room inquiries, not one issue answered or resolved about a "brain health" test they charged extra fees for. I took it, the website acknowledged it, but results were never available.

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