My mother died back in January and I'm the sole beneficiary the first beneficiary on my mom's insurance company and her policies My mom's insurance it took months and months and months to get it there's still the secondary policy that I still haven't received they're still reviewing it but they've approved one of them and then they cut the check out to my brother the secondary beneficiary I didn't get anything out of that so I not only had to pay for my mom's funeral and all her services I didn't get any of the leftovers that my mom wanted me to have when me and my mom got this insurance policy cuz I helped her get it we had thought that putting me as the beneficiary and the top the first in so beneficiary that they would split the check between me and my brother but they never did that they left me to pay all the bills and then cut a $7,500 check to my brother when he didn't pay for anything for the services AARP in New York Life or not telling people that the people that they choose as beneficiaries don't have to pay for the funeral or anything like that for your for your loved ones if you don't want to pay for the funeral you don't have to they left me responsible for all of it cutting the check out to just my brother who didn't pay for one dime of my mom's funeral when we signed up for this policy we were told that the bill would be taken out of the top and the rest would be split up between the two the first beneficiary and the secondary beneficiary that did not happen no they approved the one policy the secondary policy that my mom had because she went in for 2 hours surgery and never came home she was supposed to come home so it's an accidental death they should have approved the secondary one automatically because they approved the first one You would think but they did not they're still months later not approved not approved it yet so still months later I'm still not only dealing with the loss of my mom but the heartache of dealing with WAARP and New York Life not approving my mom's secondary proud policy it's still in review it's ridiculous that it takes 6 months to review this and get a check where I had to pay for services that AARP should have paid for so and then giving my my brother the secondary beneficiary the whole check was crazy I don't understand how this works that's not what we were told when we entered into these policies and my mom never would have put him on there knowing that he's never even been in our lives I tried to tell the lady at AARP New York Life that they should have split that check between the two of us cuz I'm the first beneficiary and the secondary beneficiary should have gotten half of what was left over after the funeral stuff was paid for that did not happen they're saying because I paid for the funeral that he just gets to keep his hole 7500 That's not how that's was told that it was going to work out My mom got a $15,000 beneficiary I mean this policy and her services should have came out first and then that check should have been split between me being the first beneficiary and my brother the second beneficiary and that did not happen they sent all the rest of the moneys to my brother which was not right I'm leaving a bad review and I'm also calling better Business bureau they're misrepresentation of insurance is ridiculous and it's sad that when you're going through such travesty that they conduct business like this and I bet that most people think that they're going to pay for their services right off the top that is not true that's a lie if the beneficiaries don't want to pay for a funeral service then your loved one doesn't have to have a service at all and most people don't know that so and that's what I was told by them

Disabled Senior Cirizen on a fixed income. Today's AARP has moved away from being consumer focused to operating as a collection hub for third-party vendors other businesses to hawk their high-dollar productd to retirees. Trusting AARP to offer affordable Medicare Supplemental products I signed up for a policy with a monthly premium that began as moderately expensive frpom the outset (around $150. A month to $168. In less than a year. Sticker shock!

With the advent of less costly products--many with $0.00 monthly costs I became disillusioned when AARP didnt offer alternatives making me evaluate my 15 year relationship with AARP.

After consumer comparison shopping for a Medicare Supplemental plan on my own I found one that is more budget comfortable. Consequently, I have decided to droo my membership and terminate my enrollment with the insurance company effective immediately. I am now enrolled in a plan that meets my needs without threatening my ability to afford it.

To say Im disappointed is an understatement. I no longer believe AARP is in the business Seniors can rely on to provide services for our needs.

AARP has devolved from its core mission of servicing our demographic to permitting companies to purchase licensing in a bid to convince the public businesses have been properly vetted as AARR authenticated to use the AARP logo in offering their products.

This model of marketplace kettling is rampant in toay's economy to the etriment of cash-strapped Senios looking to supplement original Medicare A and B.

Sadly, consumers are misled and pillaged believing in an organization that purpors to be Senior focused. It is not. Divorce is the only option. Sad AARP failed to jump on the avantage plan bandwagon. This customer will not renew AARP membership..

To the makers, promoters, advertisers of the "Perfect Lift ChairAnd the Best Sleep Chair I've ever had" which is being widely advertised in full-color ads. The ads claim that it's the best sleep chair ever. In very small print on the bottom of the page we find that this chair/bed cannot be returned because it is "bedding". They do not disclose that it costs over $2000, when it looks and performs like a $149 item in a bargain store. The advertising sets up a perfect trap: you do not see it until it is delivered, and then you are stuck with it for life. Lying

MY STRUGGLES WITH THE "PERFECT LIFT CHAIR"
My first LIFT CHAIR was delivered on October 19,2020. The full price had been paid six or eight weeks previously, so they had the use of my money for all that time. (The chair was marketed by FIRST STREET, a catalog I thought was reputable; I had ordered from there before.)
Here's what it looked like: a huge ugly brown plastic monster I suspect it was their bariatric model—even though the man who took our order asked for my height and weight—implying the chair would be made explicitly for me.
I do not require an oversize model—I was sliding around in the seat, but I decided to go with it, even through /I disliked the way it looked (CHEAP is the word.) Next, I discovered that the "Metal Massage Pieces " made a great deal of noise, but didn't do any massaging.
Within 36 days of purchase, the left arm of the chair broke off, to the sounds of cheap wood cracking. No one sat on the arm, or abused it in any way--next to that left arm stood a table with a lamp, so no one could even lean on the arm. Are you with me? THAT was the final straw.
Five separate phone calls later, I was left with the compromise that they would send out a repair man--not until February. In the meantime I was stuck through the holidays, all of them, with this huge brown plastic thing in my living room, which, by the way, we did not dare sit in. After more phone calls, many reminders of their terms of sale (THE TRAP I mentioned earlier) the people on the phone said they would replace the chair. I really wanted my money back, but since I had made such a fuss, I said ok to a replacement—reluctantly.

Next Chapter: A Woman called from the Customer Service on January 14, asking if I would accept a replacement, definitely. I said "Yes", but I did not want another one!
On February 17, last Friday, a deliveryman called to say he was bringing the chair in.(it was just a month and three days since the call—not the six to eight weeks that they claimed it took to make one to order.)
When I came into the living room (with my walker, which I must use) I almost fell over, even hanging on to the walker. The new CHAIR is bright RED, covered with fuzzy fabric, which at least gets rid of the ugly brown plastic. It looks completely out of place in my no-red-anywhere living room, but at least it is regular size, not bariatric, so it was made for a regular adult person—not like the previous, broken-arm chair. I sat in it, and then discovered than my backside was "resting" uncomfortably on something very HARD. The hard something under me was the metal parts for massaging—metal, 3 or 4 inches across, each one. No padding on the metal.
By the way, they still made noise but did not massage anything. All they did was to make it impossible to sit comfortably.
PICTURE THIS: A BIG RED CHAIR PLUNKED IN THE MIDDLE OF A QUIET ROOM WITH TWO BROWN real LEATHER CHAIRS. IT IS NOT A PRETTY PICTURE. THEN ADD IN THE GRIM THOUGHT THAT THIS CHAIR IS UNCOMFORTABLE TO SIT IN.

I first joined AARP when I was 50. I would joke that I was in the kindergarden of senior citizenship and I was looking forward to the discussion of ideas and opinions on social challenge and change across all age spectra, health advances and advice, articles on music, science and art, legislation on several matters but articles that emphasized seniors' quesitons and perspectives from rural, suburban and urban areas across the country. What a disappointment. It didn't happen much. I was confused and I dropped out of membership. AARP junk mailed me several times every year, as they do and as others pointed out. Every once in a while I would rejoin. My junk mail would increase astronomically as would my spam and ads robocalls. Was there an increase in In-depth articles? No. They decreased. I'm thankful for the few writers who obviously put their expertise into a piece. Maybe two a year now. Who is running the magazine publication? The responsibility lies with editors who I assume are Robert Jacobson, Claire McIntosh. The magazine for the most part is filled with ads, ads, ads, fear mongering run amuck, all the negatives about aging hyper emphasized. Only Safe positives are published, like interviewing celebrities, exercising for good health. Heaven forbid AARP discuss anything in depth and possibly disturbing or as meaningful as social justice, genocide in the world, starvation, poverty in America, inequality in education, white supremacy, the neo-nazi culture. A-political? No. AARP in my opinion has worn thin the wording apolitical while it has avoided controversy and courted senility soothing, highly paid corporate sponsors who have disposable income to dither away in the stock market unlike most Americans, employed, unemployed or retired, struggling in an economy to which the stock market apparently has little connection. I doubt you will see a truly apolitical, in depth piece in AARP magazine on this appalling and astonishing state of American financial chaos, nor will they speak to why they didn't publish before hand on the who and what lead us to it and why they didn't protest vigorously against it, but they will likely join the finger pointing culture so prevalent, so purulent and so toxic to our unity and healing. AARP had a past with a healthy, vital, vigorous heart and mind and soul dedicated to its participants contributing to the advancement of the people participating as a group, the group contributing to the communities they were a part of, and the communities contributing to the nation. Something vital is missing now and has been missing for years. I don't know where it's gone. I'm going to spend my time searching for where it is, not where it use to be. I'm not renewing my membership.

We ordered a new IPhone 7 from Consumer Cellular and of course it took 5 days to arrive. We had to pay $67 up front to order the phone, we are going to make monthly payments. Well to our surprise we open the package on Saturday and there is no phone in the box! My husband called their customer service immediately to report it and of course they did not know what could be done. So first thing Monday morning he called again. Well another surprise there is no documentation of his call on Saturday! This women says she took the information and has to refer it to another department. She said it will take 2-3 days to decide what to do! What do you mean "what to do"? We did not receive the phone what's to decide? My husband is 75 and I am 66 why would we lie about this! We are both so upset. If this doesn't get resolved in 2-3 days we will be contacting the Better Business Bureau and contacting an attorney for a consultation on how to proceed. We have been with AT&T for 20 plus years. My husband switched to CC to save some money. What a mistake. I am still with AT&T because I use too much data. I had to replace my phone about a month ago because my screen cracked. I had a new phone sent by way of Fedex and I had the new phone the next afternoon. Now that is great service. Plus they gave us 10 days to return the old phone and gave us all the necessary materials and instructions on how to return the old phone at no charge to us. They even included the tape for the box! Now that is great customer service. We are now late Wednesday afternoon and it gets worse! We cannot get a response from Consumer Cellular and my husband calls everyday. The customer service reps he speaks to basically saying he is lying in so many words. This is unbelievable and not sure where we need to go from here. I sent them an email yesterday and they have as yet to respond. I am going to report them to the Better Business Bureau. This is very disturbing that an AARP recommended company is aloud to treat seniors this way. We have very little to live on as we are both on Social Security. We actually find it very disturbing. Oh my gosh you are not going to believe this! Today is Monday 9/16/2019 After I posted my second review late Wednesday afternoon we get another email from Consumer Cellular stating they shipped another package out and we should receive it within 3-5 days. Ok now we are excited. Then on Friday the 13th we received an email from Consumer Cellular with the tracking number that was shown on the Wednesday email stating the post office returned the package because it was not picked up within 15 days! The package was just sent out 2 days prior how can it be 15 days? So I went into the USPS website under the new tracking number and it shows the package was returned because the Addressee shown on the package did not match the address shown on the package! I don't know about you readers but Consumer Cellular deserves a minus 10! I am so disgusted and WILL NOT refer anyone to them. This is out of control and absolutely unacceptable. If we ever do get this phone it should be free! My husband decided to go to the post office with all our documentation. Unbelievable, the package was there! It had not been returned after all. However, whoever at Consumer Cellular did put my Husbands name on the mailing label but they showed the mailing address as the post offices address! Who the heck does this. Everyone needs to be fired or at least written up that handled these transactions right down to the Customer Service Reps that took the phone calls. I will definitely be staying with AT&T my husband can have Consumer Cellular. What a joke. I plan to post this everywhere I can!

Nothing but sales calls from them lately.