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I booked a hotel in MARCH for a weekend in August, because it was going to be a very busy weekend in Toronto. We arrive at the hotel to find out that they have no record of my reservation on file and are completely booked. Amoma charged my credit card for the room and never passed the reservation along to the hotel.
I was given a refund and told that compensation for my troubles valued at $100 would be processed as soon as I could provide all sorts of banking information on an official document from the bank, saying that they cannot just simply credit my credit card (the same card they charged) with $100. My bank (Simplii Financial) does not have such a document but provided the details that I needed. I have sent the details only to be met with excuses on why they could not process it.
Marilyn S.'s review of AMOMA.com earned 11 Very Helpful votes
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I booked a hotel with amoma 21 days earlier the date of arrival. Some automatic system booked on...
