AMOMA.comReviews 2,983
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Superb value for money for a very classy up market hotel. Will definitely be booking through AMOMA again
Its great hotel to stay not far from the airport and great staff I really enjoyed and liked the place and I hope I will visit the hotel again a d i will tell all my friends about it thanks again for hospitality
Room was nice, not very big. Easy check in. Would check in here again, also the walk to tourist cites are nice. Make sure to check the prices on parking before getting here because i see that their parking is pricey.
Took only a minute to get a great deal at a very good hotel. I paid much less than I would have using other sites
It was a relief that things worked out OK as I thought I had been conned at first as I was trying to book direct with Travel Lodge.
Olhos d'Agua, Porto Bay Falesia, Algarve, Portugal
An outstanding destination. A first class hotel. A beautiful setting.
Everything was awesome all the personnel were so friendly and kindly i love that place I will be back
Excellent wonderful staff helpful courteous good manners location is fantastic recomended to freinds hospitality wonderful food building infrastructure architected
Large room, clean, Good for an overnight stay. No problem with noise. Shuttle came about 15 minutes after request at 4.20am.
Hotel was good and staff very helpful. Everything ran smoothly and I was very pleased with everything.
As everybody that has ever stayed here will attest, the service is absolutely the best. The wait staff, activities staff, maid, front desk. The food choices, including the other resorts in the complex, are limitless. What I noticed most was how clean everything within Hidden Beach stays, from fresh terry covers for the beach loungers to the sidewalks, almost constantly being swept. Just needs a proper beach.
From all the online booking agencies I have ever booked with (I always go through Trivago, which makes me end up with many different agents Booking.com, Expedia, Hotels.com, etc.), Amoma is the worst experience time after time First, their online product descriptions are quite treacherous & (therefor) rather questionable just one example: a thing like "flexible cancelation possibility" sounds nice', but doesn't really mean anything and when you proceed, it immediately becomes clear you're stuck with a minimum of 50% (+ constantly increasing) penalty of your booking fee when cancelling. (Oh sure, it's all-in the "small print", somewhere' on their website; but NOT in the offers they present you.) And there's more stuff like that But what really is unacceptable, is their lack of customer service follow-up. Service centres that can NOT be reached? Service centers that DON'T speake English? Formal letters of complaint that are NOT answered? Make no mistake: they're after your Money nóthing more.
We don't travel too often, but always use online booking. The price was $100 lower per night than the next cheapest site for the same room. Check-in was quickest/easiest ever and everything was as advertised.
The website customer service were very supportive and fast respondents for any inquiry, help me got the cheapest price and good rooms and hotels
We had a really comfortable night and booked with short notice. All the staff were lovely. We liked the hotel very much. Very clean and nothing was too much trouble. Thank you.
Great value accommodation with parking available only 10 mins from Gatwick airport, used three times and very happy, buffet dinner and breakfast available very reasonably and great quality food
Very satisfied. Will come back, for sure. Keep me update with your information. Downtown is very nice.
Had to cancel my booking. No hassle at all. Amoma was very timely in sending me the confirmation and told me when to expect the refund at my bank /credit card statement. Got my money back in Canadian dollars which is the currency I used. Of course, I had to pay for the administration fee $60.00. It's fair and that's what I agreed with when I first reserved my booking.
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Filip J.,
Please be advised that you can always find the cancellation policy on the payment page before completing your booking as well as in the booking details once you have made your hotel reservation. Please note that cancellation fees are set by the individual properties and we only pass them along accordingly.
If you have any questions about canceling a booking, you can always contact our customer support team beforehand so we can find the best solution for you.
We checked your case and learned that the booking was made under a flexible cancellation policy, however our customer support team has exceptionally offered you a free of charge cancellation for your reservation and has provided the full refund for your reservation and informed you accordingly.
Feel free to contact us at sitejabber@amoma.com if you have any further questions about your refund.
Your Customer Support team