AmericanMuscleReviews 2,336

I have been shopping at American Muscle for several months now every product that I have ordered fits perfectly and looks excellent. I will definitely recommend this company if you're trying to jazz up your car. Also the customer service and assistance is excellent. Product is always on time.

Ordered an intake from them. First one was roush and came broken in a dozen different pieces, I sent it back. Second one was incomplete as in there were partially drilled holes for the sensor and grommet. I sent it back. Third one didn't even have piping in the box. Was just a filter and air box. All throughout customer service would apologize and offer to send a new one. No offer for a discount, no items offered in addition as recompense. I wrote a negative review on their site which they promptly deleted and sent their quality control an email which they promptly ignored. Do yourself a favor and listen to the other reviews DO NOT USE THIS COMPANY

From beginning to end has been a nightmare. Creating a account with them was impossible after 3 days and several calls ro customers service they finally figured out the issues. Then I ordered a intake waiting 3 months for it and when the finally had some on stock they sent me a used on that was missing hardware from a open box. They tried to pawn it off ad new. I can't believe my level of frustration with these guys and after this is resolved I will never be buying from them again. Even if they're the only ones who carry the part naaa I'll get a different part. Never again.

I requested verification of "pre painted" exterior dress up parts for a 2021 Mustang. I was assured the products were in stock only in "Race Red". I then purchased a Race Red Mustang for a promotional program with my business and ordered the parts letting American Muscle know I needed "immediate shipment". I was promised the parts would ship immediately. 3 days later on the day they were to arrive I found out that only half the parts were shipped and they were shipped 2 days late! Upon calling to investigate, I was told they sold the "held parts" that were also still in the system at the time of my phone call and decided to sit on my order rather than alert me of the problem. I then reordered parts of a different color (no discount offered) so I could have them repainted in time for me to meet my obligations. The cavalier attitude, lack of concern, poor service, poor inventory control... doesn't even rate them at one star. I will never use them again and I recommend others not to support such a poor business.