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AmericanMuscleReviews 2,336

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
77
This company responds to reviews on average within 5 days

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34,577 reviews

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Pennsylvania
1 review
0 helpful votes
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Always great service.
May 11, 2022

Been shopping with AM for years. Always great products and service!

Date of experience: May 11, 2022
Indiana
1 review
0 helpful votes
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14 challenger upgrade
May 11, 2022

I am still waiting on my cam kit upgrade it's still not here and no updates sent to me yet.I have the headers but can't start anything until I have the main parts to install first. I have never not gotten my parts from you guys by now.Looking forward to getting started soon I hope.

Date of experience: May 11, 2022
Arkansas
1 review
0 helpful votes
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Good!
May 10, 2022

It was great! It was very easy and not complicated.

Date of experience: May 10, 2022
California
1 review
0 helpful votes
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I ordered a drivers side puddle light for my mustang but received the one for the passenger side instead.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Mustang throttle body.
May 9, 2022

Found the part I needed and easy to find. Exact replacement of original

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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Good
May 9, 2022

Great *******************************************************************************************************

Date of experience: May 9, 2022
Kentucky
1 review
0 helpful votes
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The coaster that I got my car didn't fit. They were nice but they were too large. When I ordered it said they would.

Date of experience: May 8, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Pennsylvania
1 review
0 helpful votes
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My experience was very good. All Tho I see many other accessories for the car on other sites. That you do not have

Date of experience: May 7, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Texas
1 review
0 helpful votes
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Must have
June 6, 2022

Amazingly quick delivery and tune time! Great customer service!

Date of experience: May 7, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

North Carolina
1 review
0 helpful votes
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Great service
May 7, 2022

I received great service as always, but I need to return my order it won't work on my mustang.

Date of experience: May 7, 2022
Indiana
2 reviews
0 helpful votes
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Always Satisfied
May 6, 2022

Excellent experience. Fast shipping. Great quality products.

Date of experience: May 6, 2022
Kentucky
1 review
0 helpful votes
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Bushing
May 5, 2022

Good dhdhhdjsbbshsjsjjajsvdhsibsbdidbdks d jdd djjdbddj

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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2015 Camaro
May 4, 2022

Ordering process was very easy! Delivered early than expected!

Date of experience: May 4, 2022
Maryland
1 review
0 helpful votes
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Mustang
May 4, 2022

Very fast for my delivery thank you very good company

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
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My package is lost in the warehouse somewhere. I can't get a replacement and it sucks. Staff doesn't really care to help find it and aren't very willing to work with me. It's sad because I like the company but things like this ruin it.

Date of experience: May 3, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy

North Carolina
1 review
0 helpful votes
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Satisfied
May 3, 2022

Very good, satisfied, quick, clear conversation, detailed instructions on sending back wrong product.

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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Great exhaust
June 1, 2022

They delay the delivery 3 days, no contact email or advise why

Date of experience: May 2, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Illinois
1 review
0 helpful votes
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Rims
May 2, 2022

Quickest delivery on a order I put in especially with rims. And they were perfect

Date of experience: May 2, 2022
Colorado
1 review
0 helpful votes
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Pulleys
May 2, 2022

My experience was great bought the parts and showed up quick.

Date of experience: May 2, 2022
Pennsylvania
1 review
0 helpful votes
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On time
May 2, 2022

Overall, I'm very satisfied, with the deliveries and the customer service.

Date of experience: May 2, 2022