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California
3 reviews
0 helpful votes
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AMAZON PRIME DOES NOT DELIVER!
August 27, 2023

The following is MY Review of Amazon Prime!:

Wire Shelf Clips, Wire Shelving Shelf Lock Clips 25 Pairs 50 Pieces for 3/4" Post, Shelving Sleeves

I needed this item to fix a Shelving Unit for my Grandchildren. I ordered the item on Saturday. Item was to be delivered the NEXT DAY (Sunday) per Amazon Prime. Item was not delivered on the NEXT DAY as per Amazon Prime advertised. Per Amazon Tracking: Product left the Amazon Facility in Oakley, CA., August 27th at 5:39AM and then the Product arrived at the Amazon Facility in Oakley, CA, at 2:51PM. Called Amazon and asked what was going on...Was informed that the product may not arrive until Wednesday or Thursday. I rechecked the Amazon Tracking System and found it saying I HAD AGREED TO RESCHEDULE the Delivery... While I was on the Phone! I informed them that was a LIE. After 3 times being put on hold by Amazon I decided to cancel the order and buy a new shelving unit locally. I also cancelled my Amazon Prime...This is my 3rd time trying out Amazon Prime...All 3 times, Amazon Prime did NOT Deliver as Advertised. As for the movies and games Amazon Prime has, well if you want to watch a New Movie or play the New Game Releases you have to still pay for them on Amazon Prime. Not worth it.

Date of experience: August 27, 2023
Kansas
2 reviews
3 helpful votes
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I am a Prime Amazon Member. I ordered a new $1300. 00 TV that I found on Amazon which was promised to be delivered "next day" on July 6,2016. The date was updated to July 7,2016 online when I checked the status online. I called and was told that it would definitely be delivered on July 7th and that Amazon would refund my next day shipping. I waited all day on July 7th for the TV. The TV never arrived. I went online and it said that it was coming by MAIL and that it was in transit! I called Amazon and asked how in the world could they guarantee ANYTHING sent by MAIL to be delivered the following day... and how could they send something so expensive and fragile BY MAIL? They had no answer. The agent put me on hold and said that she would call the USPS about the delivery. She came back online and said that she had spoken with the USPS and had been told it would be delivered by 3:00 p.m. She told me that she would call me back at 4:00 p.m. to confirm the delivery. At 4:20 p.m., I had no TV and no call from Amazon. So, I called Amazon. All the agent could tell me was that, in checking his tracking information, he could see the TV was "in transit." I told him that I KNEW that much as I could see it when I looked myself. He told me at that point that the TV would "probably come tomorrow or the next day." I told him that I had reserved a man to come out to mount my TV based upon Amazon's "guarantee" and all he could say was, "I'm sorry. I know you are frustrated." At that point I told him to cancel the order and I would go to Best Buy and get the TV there for the same price. He told me that he canceled the order. I also told him to cancel my Prime Membership as well. I am done with Amazon and their delivery "guarantee" days which, obviously, mean nothing at all.

Date of experience: July 7, 2016
New Jersey
5 reviews
27 helpful votes
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Love this site!
May 15, 2015

I can find just about anything I want at Amazon & with prime free ship! Love it!

Date of experience: May 15, 2015
Kentucky
1 review
0 helpful votes
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Not worth it all
January 14, 2023

I recently was given a 30 day free trial of amazon prime. Now all i can say is they better hope they turn into a cable company for tv. Prime is worthless except for it tv stuff and free shipping but if you dont spend $150 in shipping a year or more your wasting your money. Which I buy atleast 50 or alot more items online a year and its not worth it just look somewhere else for free shipping or use their shipping pick up places. So far in the free trial period I've order a dozen products. One came aerly, one came ontime and the others were late. Now the three biggest things that will drive an online shopper nuts are ther biggest problems. One they dont have tracking like they say they do it gives you no real tracking info and thats on purpose because it falls in to number two problem. Second problem is they change delivery times at any point and almost everytime. So the delivery time and DATE change almost everytime so dont trust it. They give no warning no reason just completely blow you off and falls in line with there third problem cause they are like all big companies they dont care bout you just wanna steal your money if they cant earn it. Third issue their customer service avoids you like the an illness its very hard to even rport anything. Like a cheap chinese scam company they have no email address. Wait a minute wasnt that a rule of thumb once ago that if a company had no email they were a scam and you shouldnt do business with them. But thats all big business now they have so many customers and advertising and this generation of young people are dumb and are willing to let people steal from them and do nothing bout it. Just like they let tik tok steal all there info and sell it and let the u.s. goverment take away there free speech and other rights. And amazon knows all this so they will avoid you and try to keep you money and give no or little service so dont waste you money pay the shipping or drive to your local UDF gas station and pick it up for free.

Date of experience: January 14, 2023
Texas
39 reviews
136 helpful votes
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No complaints at all!
January 23, 2016

I've been hooked on Amazon Prime ever since I first started using it, keep up the great work Amazon and Amazon staff.

Date of experience: January 23, 2016
Wisconsin
6 reviews
20 helpful votes
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I can't say enough good things about Amazon Prime; every time I order, I get it in 2 days; and it's exactly what I wanted.

Date of experience: January 30, 2016
Illinois
10 reviews
15 helpful votes
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Love to buy here
February 29, 2016

I have purchase so many thing here that I lost track. Great customer service.

Date of experience: February 29, 2016
South Carolina
2 reviews
0 helpful votes
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Nice
October 13, 2015

Great site, can get just about everything here. Quick shipping and great c. S.

Date of experience: October 13, 2015
Illinois
4 reviews
3 helpful votes
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Love Amazon Prime
April 2, 2015

I have saved so much with Amazon Prime! I have ordered over 80 items in the past 3 months!

Date of experience: April 2, 2015
California
5 reviews
14 helpful votes
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This is a great service
September 24, 2014

This is a great service. I wish I had began using it sooner!

Date of experience: September 24, 2014
Switzerland
5 reviews
15 helpful votes
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I think this deserves a good review. Let me share my experience with this company, I purchase

Date of experience: March 3, 2015
Germany
14 reviews
184 helpful votes
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Love It!
May 9, 2015

Got to love it! AMAZING! There is not much to add!

Date of experience: May 9, 2015
California
2 reviews
19 helpful votes
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Using Amazon
March 1, 2015

Always happy with this company. Always know what is going on and what to expect.

Date of experience: March 1, 2015
California
3 reviews
9 helpful votes
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Fast, efficient!
January 11, 2016

I love it. Great choice, GREAT customer service, fast delivery. It have never failed me!

Date of experience: January 11, 2016
Indiana
2 reviews
0 helpful votes
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The best site to order from great customer service... I encourage everybody to order from Amazon

Date of experience: February 12, 2015
Virginia
4 reviews
4 helpful votes
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Totally Agreed!
September 30, 2014

Totally Agreed! Love this and so does my daughter!

Date of experience: September 30, 2014
California
6 reviews
5 helpful votes
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Godd site
December 12, 2015

I buy a lot from Amazon. Generally good prices and delivery.

Date of experience: December 12, 2015
Maryland
2 reviews
3 helpful votes
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Fast
July 22, 2015

Always a good experience. Most items arrive really quick.

Date of experience: July 22, 2015
New York
6 reviews
12 helpful votes
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Can't beat it!
January 29, 2015

Can't beat it! Super fast service and great prices! Worth every penny of the $99 annual payment!

Date of experience: January 29, 2015
Washington
3 reviews
4 helpful votes
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Amazon Prime is amazing
February 19, 2016

Now with the same day delivery for Prime members, no one can beat Amazon. Keep up good work!

Date of experience: February 19, 2016

Overview

Amazon Prime has a rating of 2.6 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon Prime most frequently mention customer service, credit card and business days. Amazon Prime ranks 3rd among Streaming Movies sites.

service
131
value
125
shipping
120
returns
103
quality
112
+47