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MD
3 reviews
0 helpful votes
Follow Charlotte L.
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Bought around 5 items from amazon, and all of them were delivered really fast. I got a Refurbished Kindle 4th Generation back in 2012 and until now everything is working fine. They even offer me some free ebooks each month.

Date of experience: March 16, 2016
Kentucky
2 reviews
27 helpful votes
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Amazon is amazing. Practically anything you ever needed or wanted is available through them. Shipping is amazingly fast with order being 2 day delivery arriving even faster at times. Just be careful of who they actually vendor is for items being sold on Amazon. Some vendors are sketchy. Read the reviews, and get it from Amazon if you can. They also have a super easy, hassle free return policy.

Date of experience: March 7, 2016
New Zealand
2 reviews
5 helpful votes
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Scam stay away
January 2, 2020

Continue to take funds from my card. Impossible to cancel. They won't answer the phone which states 24/7. Anything with one month free trial is a scam if you give card details. Site Amazon audible Australia.

Date of experience: January 2, 2020
New Mexico
6 reviews
8 helpful votes
Follow Deborah M.
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I've always shopped with confidence at Amazon. For the most part I trust them to send me my items quickly and without issues. My only complaint is having to sift through so many bogus reviews of products before I can find a few that seem authentic. Love Amazon Prime.

Date of experience: November 23, 2016
Ohio
3 reviews
7 helpful votes
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Great Service
August 15, 2016

I order frequently using Amazon Prime and the speed of fulfillment is impressive. Whatever I'm looking for they likely have and at a good price. Further anytime I've had an issue with fit or quality Amazon has addressed it to my complete satisfaction in a timely manner.

Date of experience: August 15, 2016
New York
2 reviews
0 helpful votes
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It's the best
November 6, 2018

Customer service it top notch. You can find anything your heart desires! I have had issues with delivery and next day a new item has arrived. Some items are more
Expensive relative to other places but worth the ease of delivery and ordering! Next day shipping is life saving for a busy mom!

Date of experience: November 6, 2018
North Macedonia
11 reviews
23 helpful votes
Follow Alfonso S.
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I use Amazon to buy things at least once a month.
Never had negative experience, once my parcel was late but it was not their fault.
The only thing that needs improving is they need even more stuff IMO.

Date of experience: June 3, 2014
California
2 reviews
16 helpful votes
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Exactly what u want
October 2, 2015

I have ordered lots of things including lights, movies, dry erase board and cards. Never had any problems at all. Items come when they say packaging is great. The one time I had a problem it was refunded in 1 day

Date of experience: October 1, 2015
North Dakota
1 review
8 helpful votes
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Seems to have become brainless
April 6, 2023

Amazon is easy to order from. However over the past year shipping has become terrible, delayed. UPS is apparently the primary company for delivery and those yahoos dont understand how numbers 0-10 work. Multiple packages have not shown up. Can't file a claim for 24-48 hours that will be Saturday.they won't ship on sunday so most likely it will take over another week for get our animals food. Last time this happened from purchase date to actual delivery date took 3 weeks and 4 days, and still couldn't refund any money or provide any credits. Company has gotten terrible.

Date of experience: April 6, 2023
Washington
5 reviews
13 helpful votes
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Great overall
October 3, 2015

Wide variety of products, mostly reputable sellers. Amazon makes sure that everything goes well for you; they help get your money back if something goes wrong, which it rarely does. I buy clothes, food, toys, and books from Amazon on the regular. They rock!

Date of experience: October 3, 2015
California
8 reviews
20 helpful votes
Follow Heather G.
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Lots of user tools. Only complaint, deals categories are quite hard to find. I end up finding them through their affiliates links.
They now show detailed price changes so that is no longer on my wish list. Even better would be a price history and a 'find more like this' option straight from the wish list. But one thing at a time.
Overall, Amazon is awesome. They keep making upgrades so I'm a happy customer.

Date of experience: October 1, 2015
Arizona
5 reviews
2 helpful votes
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Best Online Store Ever
December 3, 2016

They simply have everything and at a competitive price. The shipping department is second to none and tracking your package is incredibly easy. One-click ordering makes things even easier. I would recommend getting Prime. It has some great advantages if you shop online regularly. Besides who doesn't like coming home from work to boxes on your doorstep?

Date of experience: December 2, 2016
Illinois
2 reviews
2 helpful votes
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None better.
March 19, 2015

I LOVE Amazon!
Have spent 1000's of dollars there.
There is no better place on the web.
If you need it, they have it, and not at the high prices you expect from "have it" places.
Have only gotten bad stuff once. A Chinese seller who did make good after a little prodding.
So much easier than driving all over town for hard to find items.

Date of experience: March 19, 2015
Arizona
2 reviews
4 helpful votes
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Amazon never fails to impress. I returned a flawed tablet and they refunded my money within one hour of the UPS pick up. Items always arrive when they say, site is very user friendly and products extensive. My favorite online company.

Date of experience: September 27, 2016
Idaho
3 reviews
2 helpful votes
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I wish it could be 0!
December 9, 2022

When Amazon started, it was phenomenal... Over 10 years ago... Today, they cannot even get things delivered to the correct address, and don't care if they do. Prime shipping is slower than every other company now. Walmart surpasses them!

Date of experience: December 9, 2022
Georgia
5 reviews
19 helpful votes
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amazon.com ROCKS!
March 28, 2015

Amazon is hands down the best shopping experience ever! I've bought clothing, pet food, gifts, household supplies, electronics, books, dvds, and even food from amazon. My only wish is that everything was either "prime" eligible or eligible for free shipping with a $35+ order. I definitely recommend amazon.com to everyone.

Date of experience: March 28, 2015
Nebraska
3 reviews
0 helpful votes
Follow Todd I.
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When ever Im in need anything from common products to the obscure Amazon has a solution. With prime orders are processed and delivered quickly. If by chance you have any issue with your order, their customer service representatives gladly resolve them in a professional and timely manner

Date of experience: December 3, 2017
Colorado
5 reviews
1 helpful vote
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I often shop at smile.amazon.com (this site gives a percentage of your purchase to charity), but I've learned to always double check prices from Amazon vendors -- some of them try to rip you off. Any best sellers are usually great. And don't expect your package too quickly; in my experience -- especially during the holiday season -- packages can take twice as long to reach your home.

Date of experience: June 26, 2017
Colorado
4 reviews
3 helpful votes
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I use Amazon for just about every item I need that isn't perishable. Their customer service cannot be beat. They have a massive selection with good pricing and EASY and free returns. Every single transaction I have ever had with them (66 purchases over the last 6 months if that gives you an idea of how many) has been extremely pleasant. You'd think with as often as we shop here that something bad would have come up by now, but it hasn't. <3 Amazon!

Date of experience: June 28, 2017
New York
8 reviews
4 helpful votes
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Superb!
October 15, 2015

Great prices, fast shipping, only had to return an item 1 time that arrived broken but the box was smashed so I blame UPS, was given a replacement with no hassle. Amazon is beyond any other shop out there I love it! My #1 choice always!

Date of experience: October 15, 2015

Overview

Amazon has a rating of 3 stars from 10,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon most frequently mention customer service, free shipping and prime member. Amazon ranks 2nd among Marketplace sites.

service
1,463
value
1,372
shipping
1,386
returns
1,216
quality
1,310
+791