Even though I do not spend the money for a PRIME membership-- I get my deliveries quicker than most any other online places. And they are cutting down on superfluous packaging... it could be less and still arrive intact and secure.
Have been a satisfied "Prime" member for years but in the last year There has been a marked increase in failed deliveries at times on items I had been counting on getting when promised. There is a delivery notice but no package to be found. A refund was always issued but the hassle it caused was not worth the dollar or two save over [in most cases] being able to buy the same product at a local [brick & mortar] store. Amazon's delivery used to be golden but whatever they have changed will cost them sales a is a big black mark on their reputation. Don't understand why so many companies move away from a proven formula and end up causing long term damage usually due to short term greed. Will think twice now before ordering from Amazon. Bad move Amazon! A year ago I would have rated 5+ stars.
I have been using Amazon.com for several years and highly recommend it. I've purchased everything from vacuum cleaner bags to electronics. My most recent purchase was a Slime tire gauge. I mentioned a vitamin site in another review, but I also use Amazon occasionally for health products and beauty supplies, depending on availability and cost. So far I haven't had any negative experiences.
This is one of my fave online shops. The layout works well whether on laptop or mobile.
Easy links to reviews, used items & package deals.
Can't wait til Amazon.ca carries as much product variety as their U.S. counterpart.
Easy payment, seller guarantees, secure shopping & fastest delivery times of any online store (when it's an Amazon item)
A+++
Excellent EXCEPT the customer service that answered my call in Africa was awful. Wasted my time and did not resolve the shipping issue. I give them four stars because they are stellar otherwise. Much better than eBay!
I've only bought from Amazon twice but both times I had no problems at all. Shipping was fast, though, not free.The items i've ordered were in good condition and didn't cost too much, so I'm happy. Will definitely buy again.
What doesn't this site have?!?! You can find literally everything you want. Avoid getting glass stuff getting shipped from Amazon though. It's too expensive. Other than that I've never had a bad experience with Amazon.com. Use it frequently.
A few of my last Prime orders have missed the promised delivery date due to carrier not receiving package in time. Made me look for other retailers with same products. Low and behold, Amazon is not always the cheapest.
I've been an Amazon shopper since 2002 and spend quite a bit there on everything from food to $1800 diamond earrings to a lawnmower and generator. I've purchased incredible bargains and some not so hot, but that was my choice since Amazon did not make the item! My customer service interactions have been fair to excellent, mostly quite good. You must remember and honor their 30 day return rule for easy and swift returns' refund. As long as any seller shown on Amazon's site is part of the Amazon guarantee program, they really will act on your behalf to correct the issue or provide a full refund which I was pleased to experience. They will refund or replace if food is expired or there is some other legitimate reason. Sadly they have really cut back on the Friday Gold box deals, but then now I don't impulse buy as much either. I visit there everyday and can find just about everything I need or at least a link to an external site.
I have ordered books and other gadgets from Amazon for almost two or three years. The product are always fine with good packaging. The shipment is very fast as well. I never once get disappointed. Will purchase more in the future. Guys, great jobs. Thanks.
Endless probably comes before Zappos for me in some things. I think they have a better selection of shoes, and they're ALWAYS prompt in shipping. I really can't complain much about them. They've got the trend, cost, and customer service parts down.
They either process your returns too quickly, or not at all. I have done lots of shopping on Amazon - it's an easy go-to place for birthdays, holidays, special occasions, etc. However, I have noticed that they will issue a refund within minutes to hours after having it scanned at ups or usps or wherever. With a refund complete, I'll have thrown away the return receipt. Then, months later, they charge you again for an already returned item. I'm done with Amazon. They've made more than enough money off of me and in hindsight, I wish I had shopped elsewhere. Convenience comes with a price. Don't get sucked in.
Amazon has some good prices but not necessarily the lowest on the web. Be VERY careful when ordering third party items from them as the shipping charges often make up the difference in any lower price they may offer. However they DO sell just about anything =)
There is nothing much to say. They are best online dealer in USA. I might have ordered 100+ items from amazon. Even if it is a one dollar item or 1000 dollars, they never let me down. The most reliable website for everyday shopping.
I'm really an Amazon person. From personal stuffs to the ones rarely needed or used, I usually go and see if Amazon carries them. Had some disappointing items there but overall this site is beyond amazing.
It's like "Money in the Bank", shopping at Amazon.com not only gives you the same products & quality, but at better values. Combine this with Amazon Prime to receive free shipping and the best program streaming available; never been happier!
Bruce
Man I love this site! Great prices, excellent return policy, first quality goods!
It has been very easy to navigate and offers almost an unlimited array of products. My past concerns have always been addressed with the utmost professionalism and courtesy.
I've had some problems with orders in the past, and customer service is always helpful. They will reship, price-adjust, or credit your account for shipping delays, especially if they are marked Prime and do not arrive when promised.
I love Amazon! I'm a prime member and have never had problems with my account and receive items promptly when they're eligible for 2 day shipment. You can literally buy anything on this page and that's why I continue to go back!
My account was shut down on sept 22 "for my protection, due to suspicious activity" to which they can not give me an explanation. I've called every other day with the response of we are escalating your appeal and will return an email to you within 6 hours! I still have no answer and no account, it's been 10 days!
Overview
Amazon has a rating of 3 stars from 10,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon most frequently mention customer service, free shipping and prime member. Amazon ranks 2nd among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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