website thubmnail of Amazon UK
How would you rate Amazon UK?
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GB
3 reviews
3 helpful votes
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Amazon Rip off
November 30, 2014

Amazon Rip off
I bought a video camera from Simple Vsky through Amazon market place, the camera was returned to Simple Vsky at my own expense, since which time I have recieved numerous e. Mails from Simple Vsky claiming they would or have sent a replacement, all lies, Amazon are saying they have to get a refund from Simple Vsky before they can refund me, thats not about to happen, Simple Vsky are almost certainly a SCAM. I am sick to the teeth of phoning Amazon to be fobbed off, I will never buy through Amazon again,
Amazon you are as big a rip off as Simple Vsky.
Amazon you are as big a con as Simple Vsky.

Date of experience: November 30, 2014
GB
1 review
0 helpful votes
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Amazon
August 22, 2023

Amazon has destroyed the high street
This tory garbage uses chinese products
Use alibba express this will destroy this facist tory organization

Date of experience: August 22, 2023
GB
3 reviews
2 helpful votes
Follow Claire J.
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Although I'm using Amazon aot, I still give it 4stars mainly because of the navigation on their site; you sometimes spend 10 minutes on amazon just to find the exact product you need.

Date of experience: March 28, 2017
GB
4 reviews
3 helpful votes
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Very good follow up service

We had a laptop that was not fit for purpose and they collected it and refunded all the return postage

Date of experience: January 9, 2015
GB
2 reviews
11 helpful votes
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Car trackers
October 15, 2018

Superb vehicle tracker but what impressed the most was the 5* customer service. Nothing is too much trouble for them in setting up my device.

Date of experience: October 15, 2018
Ukraine
20 reviews
209 helpful votes
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I bought 2 things...
October 25, 2015

One showed up eventually... the other never did. Seller did not refund my money either. Site is ok but scammers are on there.

Date of experience: October 25, 2015
GB
5 reviews
10 helpful votes
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Just about as good as it gets. Great prices, payment is only taken once goods are despatched, and an easy returns process.

Date of experience: May 1, 2013
Canada
2 reviews
9 helpful votes
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Great website
July 3, 2019

Excellent for buying online stuff in UK. I bought a lot of stuff, very reliable so far.
Accurate shipping estimation
Smooth interaction

Date of experience: July 1, 2019
GB
2 reviews
0 helpful votes
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I do shopping sometime from amazon.
Very good product they have.my wife is use this website quite often for online shopping.

Date of experience: December 6, 2017
GB
2 reviews
0 helpful votes
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Sandals
September 5, 2022

To flat for me need more support not very comfortable around toe fabric to thick shame as I really like them

Date of experience: September 5, 2022
GB
3 reviews
2 helpful votes
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Bought a t-shirt from beat tees clothing and it arrived within two days. Was very pleased with quality and design.

Date of experience: April 2, 2015
GB
1 review
0 helpful votes
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What a fantastic little set, plus it's solar-powered, so there are no batteries to worry about. You may cycle among many effects by using the on/off and mode switches on the back of the panel. Both wall and ground mounting options are available (screws and wallplugs supplied). The panel has a variable tilt that may be adjusted to maximise the amount of sunshine it receives.
The 8 metre light string has 60 individual LED lights each set in a small star.
Great little set & no batteries.
Off to find somewhere to put this now in the garden.
Hope this review helps your decision.
I love solar lights in the garden so when I saw these I grabbed them.
I left them charging in the sunlight inside the house for a couple of days before putting them in their place in the garden. There are several modes you can choose - all flashing, half and half flashing, slow flashing and all on. I am not a fan of flashing so mine are on all the time it is dark enough providing there has been sufficient sun to charge it up in the day. The product description mentions a remote control but mine didn't come with one so I can't comment on how that works. I love the star shape and I'm very happy with these lights. Thanks for reading. Each of the 60 individual LED lights on the 8-meter light string is arranged in a tiny star. It's a great small kit that doesn't require batteries. I'm off to find a spot in the garden for this right now. I hope this review aids you in making your selection. I'm a big fan of solar lights in the garden, so when I saw them, I had to get them. Before placing them in the garden, I kept them charging in the sunlight inside the home for a couple of days.

+3
Date of experience: July 6, 2021
GB
2 reviews
1 helpful vote
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Buyer Beware
October 3, 2021

I bought an item on Amazon at what looked like a good price. They then delivered the wrong product. Whether this was deliberate or not I don't know, but it certainly wasn't my fault.

I returned the item using the return process on the website. Then, against my wishes, I had to install the Amazon app in order to contact them to stress that I still wanted the item, not a refund. (I don't know how I could have contacted them if I didn't have a smartphone but the website said I needed to install the app.) The price had gone up (a lot) since I placed the order so wasn't going to place a fresh order for the item, I just wanted the item I ordered at the price I had already paid.

During the first, and numerous successive communications with them, their various passive aggressive Customer Services staff were rude and/or failed to understand the situation and lied to me on more than an one occasion. It turns out that this is standard procedure in Amazon.

Ignore their slogans and deluded visions, Amazon is a company with little regard for the law or your consumer rights. They just do whatever suits them. They are technically in breach of a contract of sale to me by demanding more money in order to fulfil the order and it looks like my only recourse is legal action.

Don't get me wrong but I have bought lower value items before from Amazon and things have generally been ok but this incident has highlighted the fact that Amazon is driven purely by profit. They don't give a rat's rear about customers, or anyone else. I have spent many hours trying to explain this simple matter to Amazon's Customer Services staff without success. They just pretend that it is impossible for them to fulfil my order, even though they still have at least eight in stock (and I only ordered one). Now it looks like I will have to take legal action to get fair treatment. Amazon would very nearly have got a 5 star rating from me but now I know how they are happy to make their customers suffer when THEY fail I am deducting 4 stars.

Date of experience: October 3, 2021
Portugal
2 reviews
1 helpful vote
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Amazing one stop place
December 1, 2015

Amazing one stop place for all christmas gift, saved me a lot a time. Customer attention also is great.

Date of experience: December 1, 2015
GB
5 reviews
6 helpful votes
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Prime Service is Fabulous
February 18, 2019

If you buy a few things through amazon, the prime next day delivery service is phenomenal - it is incredible how they can do it so quickly.

Date of experience: February 18, 2019
California
1 review
1 helpful vote
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Great side
November 20, 2019

I am really impressed of this site and original product good price and timely deliver keep it up...,...

Date of experience: November 19, 2019
GB
15 reviews
17 helpful votes
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I have only use this site once for purchasing an item for a friend its not like ebay but I found it safe to use & there delivery service is good.

Date of experience: January 11, 2012
GB
3 reviews
1 helpful vote
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I am an Amazon freak!
March 30, 2015

Love this business. Professional, prompt and peace of mind when buying through Amazon.

I always check on amazon before I make any purchase online.

Date of experience: March 30, 2015
GB
3 reviews
3 helpful votes
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Not happy - I thought amazon was cool - but I found the website has too many advertisements regarding their "prime free membership" trial - which basically forces you to sign up for a free trial and then you will get charged - I accidentally clicked start free trial while trying to process my order in check out and wasn't even given an option to say "are you sure you want to start your free trial" it was automatically started without any warning - not happy - then I tried resolving this error myself by deleting my free trial and there is no way to do this except to call customer service (they were great on the phone) but it resulted in me deleting my account because there is no way I'm sticking with a free membership trial for 30 days at the risk of being charged for it at the end even though they said it would automatically end my trial and prime membership - If they can make you start the trial in one simple click without any confirmation they should be able to let you delete that trial in one click. NOT HAPPY - website is a waste of your time - yes products are cheap and great - but you can get the same things from ebay, gumtree and many other websites. DO NOT BOTHER TO USE AMAZON - will waste your time and money.

Date of experience: August 6, 2015
GB
1 review
3 helpful votes
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Amazon simply cheats
February 2, 2021

They dumped a delivery on my doorstep at 7.20 this morning, as soon as I saw the product i new it was the wrong thing, but of course the driver had it away on his toes, so I started the refund process but they don't seem to want the stuff back, I was told to get my own courier and Christ I tried but these big couriers don't want business from small folk like me wanting you to open up account, and when you contact Amazon who by the way are Philippine's, very polite but bloody usless, I managed to get one quote of £94 from parcel monies but the rejected me because I could not fill in Amazons phone number on the online form, it's like Amazon don't want to take the stuff back and I bet you you don't know Amazons phone number, I am nine miles away from Amazon in Fife you would think that with all the vans that are in and out our street every day that they could pick up the wrong order after all I was there mistake in the first place.
I am on the phone if any one at Amazon would like to give me a ring *******913 and fix a very easy task for you but a real pain for me

Disappointed Jack Gillies

Date of experience: February 2, 2021

Overview

Amazon UK has a rating of 2.2 stars from 251 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon UK most frequently mention customer service, gift card and prime membership. Amazon UK ranks 505th among Marketplace sites.

service
64
value
59
shipping
58
returns
54
quality
55