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Superb vehicle tracker but what impressed the most was the 5* customer service. Nothing is too much trouble for them in setting up my device.
Order an item from them and it was sent with a cable missing, something that is unique to the product making it useless.
Rather than send me the missing cable which is worth about 20 they send email after email demanding pictures or videos of the item.
I'm not the only person to suffer at the hands of the (non existent) customer services complaints all over similar forums which I wish I had read before ordering.
Avoid these sharks
My order number is ******* but I don't expect to hear any more from banggood
paul hasn’t received any thanks yous.
paul doesn’t have any fans yet.
paul isn’t following anybody yet.
Empty.
Dear Paul b,
We are sorry for any inconvenience we caused. We already checked your reply on Banggood forum, and asked the technical staff give you a solution as soon as possible. Could you please tell us your order number, we will supervise if the customer service dealing with your case in time.We promise that we will resend the missing parts to you and give you 200 points as a compensation to show our sincerety and sorry if the situation is as you said. Banggood always put customers needs on the first place, we will rethink ourselves and try our best to improve the service.
Looking forward to your reply.
Best regards,
Banggood Team