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Rakesh G.

1 Level 1 Contributor
  • 4 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Home & Garden, Computers & Technology

Member since January 2015

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4 Reviews by Rakesh

If you buy anything from them, you deserve their service. Rude and arrogant and have no product information at all

Don't think their sister business PC World is nay better.

At least Comet was cheaper than them and you did not expect a service.

Great for browsing but not product information but go and buy at John Lewis
This business just oozes with quality.

Please buy everything from them as their back up service is fantastic and they are not expensive

Take a leaf out of their book please PC World / Currys
Very good follow up service

We had a laptop that was not fit for purpose and they collected it and refunded all the return postage
Can you give negative stars

You will not believe this but I had a deal with them for a meal and then it turned out to be my wife and I were to share over the carcase of a meal 3 oysters and half a lobster with some salad - I can see myself salivating whilst I am offering her the lobster tail. I discovered the scam only by accident as they sold the same deal again but this time they took care to say that 2 people will share - they managed to obfuscate it the first time and think they are very clever

This is the best bit - After uncovered the scam, the customer service rep offered to refund my purchase but I asked for him to honour the deal by calling the restaurant - to be fair at this point I didn't know I had genuinely been oversold and under delivered but did not fancy having my wife dress up and then have an almighty row about payment with the restaurant.

To paraphrase his words "What more can I do - I have offered you a refund". I said honour the deal and he said it was beyond his authority and needed to talk to his manager to which my response was - okay escalate it as I have taken the day off to get to London on time and want my full meal

No manager called me so I called again and he was a choice person - totally polite given I was losing my cool at being cheated. Apparently the notes stated no refund had been offered which is an outright lie of course. He refused to play the transcript

such a palaver for a few pounds

my advise NEVER BUY as it is always a scam

Tip for consumers: give them a wide berth. To be fair they will not exist in the near future as the business model is flawed and that will be the best result

Rakesh Has Earned 3 Votes

Rakesh G.'s review of Currys Ltd earned a Very Helpful vote

Rakesh G.'s review of Amazon.co.uk earned a Very Helpful vote

Rakesh G.'s review of LivingSocial earned a Very Helpful vote

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