business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Comfy and fast
June 21, 2017

I love my jammies. They are comfy and soft. Arrived quickly and I even got a discount for next month!

Date of experience: June 21, 2017
Adore M. Adore Me Rep
over a year old

Hello Nancy,

Thank you for expressing your love.

A sleepwear set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

Arkansas
1 review
0 helpful votes
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Love my stuff
June 20, 2017

I love my Adoreme and I have a lot of it. I feel so sexy and I am loving the great stuff for big chests

Date of experience: June 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Amberly,

Thank you for your lovely review.

We are pleased to hear that you own multiple designs from our store and you are satisfied with all of them. Our designers have designed the plus sized bras with extra care so that the end result is not only gorgeous but highly supportive. We are overjoyed that you feel sexy in the lingerie you own. That is exactly the purpose of these designs to make you feel confident in your own skin.

We look forward to sharing our upcoming designs with you.

XO,
Adore Me

Oregon
1 review
0 helpful votes
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Get fit and lift.
June 20, 2017

I love the fit of the Sabina Contour Plus and it gives a nice subtle lift and shape. The color is gorgeous, I love finding bras that fit and are still pretty!

Date of experience: June 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Jennifer,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Florida
1 review
0 helpful votes
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LOVE IT
June 20, 2017

Love the quality, fit and more importantly the PRICE! The site was user friendly with tons of selection and styles!

Date of experience: June 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Renee,

Thank you for expressing your love.

It is our goal to dazzle you always, therefore we like to offer irresistible prices on our site. We are delighted that the selection has impressed you so.

We have new gorgeous styles coming in at the beginning of each month. We hope to share them with you!

XO,
Adore Me

New York
1 review
0 helpful votes
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Fun and positive experience
June 20, 2017

I have found a lot of things I would not have otherwise tried. Great selection of plus size lingerie and exchanges are beyond painless! Bras tend to run a bit larger in the cup size.

Date of experience: June 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Sarah,

Thank you for the 5-star review.

We are delighted to hear that you had a fun and positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your feminine body.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore ME

District of Columbia
1 review
0 helpful votes
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Pleasantly surprised
June 20, 2017

As a woman who is plus size with large breasts its hard to find nice sexy bras.And the discounts are good and its easy to skip if you don't want to purchase for the month.

Date of experience: June 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Ashley,

Thank you for the delightful review.

It was our pleasure to surprise you with our sexy collection. We have put a lot of effort into the plus line so that we can offer gorgeous but in the same time supportive lingerie to all sizes and shapes.

Follow our newsletters and you will be notified about all of the sales and discounts going on. We hope to impress you with our irresistible offers.

XO,
Adore Me

Tennessee
1 review
0 helpful votes
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Love it!
June 20, 2017

I have loved all of Adore Me's products that I've purchased so far and I am sure to buy more in the future! VIP membership is such a great deal; I'm hooked!

Date of experience: June 20, 2017
Adore M. Adore Me Rep
over a year old

Hi Abby,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our VIP subscription.
We are constantly working to improve our products and service in order to cater every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com

New York
1 review
0 helpful votes
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I can't get enough!
June 20, 2017

In love with all my sets that I have received from this site everything fits wonderfully. Great material. I have had to return one thing and the proses to do so was easy and painless. I would 100% recommend this website to everyone of all ages!

Date of experience: June 20, 2017
Adore M. Adore Me Rep
over a year old

Hi Sarah
Thanks for the wonderful review!

We truly appreciate that you would recommend us. You can help us spread the word! Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

New Jersey
1 review
0 helpful votes
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Sexy and Fits Great
June 22, 2017

This bra set feels great on my body. It's fits well and makes me feel beautiful. The material is soft and durable and the pattern is so pretty.

Date of experience: June 20, 2017
Sandra N. Adore Me Rep
over a year old

Hi Valerie, we’re glad to hear we made you feel that way! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Florida
2 reviews
0 helpful votes
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I always have a hard time shopping for swimsuits. Adore me has a great line that fits! I have purchased three without issues in fit or quality.

Date of experience: June 19, 2017
Adore M. Adore Me Rep
over a year old

Hi April,
Thank you so much for your review- we always love getting feedback from our valued customers about the fit of our products!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. We are aware of the fact that it is truly important for our customers to receive the best service and quality.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.

Best,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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I love the products but have to agree with the slow shipping comments. I have been a member for a year; shipping is too slow this day in age and will cause customer turn. Ordered on June 6th and it's the 19th and USPS is still awaiting item!
Called cs but that didn't help move things as of yet

Date of experience: June 19, 2017
Adore M. Adore Me Rep
over a year old

Hello Dave,

Thank you for your valuable feedback.

This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feeedback both to our warehouse and the carrier so that they can analyse what went wrong and improve the service. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.

We assure you that we do not take this lightly, and to express our apology in more than just words we have applied $10 worth of store credit to your account so that it can cover the price of a guaranteed express shipping in case of a future order.

Please accept our sincere apologies for all the inconvenience this has caused you.

Kind regards,
Adore Me

New Jersey
1 review
0 helpful votes
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Absolutely Loved It!
June 19, 2017

So happy-Adore Me products surpass the expectancy of the customer. Always happy when I received my shipments because aside from maybe me picking the wrong size, I have not had one other disappointed. Adore Me is the BEST

Date of experience: June 19, 2017
Adore M. Adore Me Rep
over a year old

Hello Adriana,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Florida
1 review
0 helpful votes
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Disappointed
June 21, 2017

I looked up reviews and it seems I'm not the only one with this issue... the time of delivery was ridiculous. I ordered on June 6th, my order was processed on June 9th. Delivery was SUPPOSED to be no later than the 15th and it is now the 19th. I haven't received it yet so I can't say how the quality is, but I recommend paying for shipping and handling (I chose the free option). Not too happy, not sure if I'll order again. Hope this helps and saves someone else the frustration!

Date of experience: June 19, 2017
Adore M. Adore Me Rep
over a year old

Hello Shelby,

Thank you for bringing this to our attention.

We are deeply sorry to hear that it took so long for your package to reach you. Packages take 3 to 5 business days to deliver with the free shipping method not counting the 1 to 2 business days processing time in the warehouse. We completely understand how inconvenient this is, we will most certainly investigate with our carrier as this is not the kind of service that we agreed on.

To express our apology in more than just words we have issued $10 worth of store credit to your Adore Me account to cover the cost of a guaranteed express shipping on a future order of yours.

We do hope that you will not encounter similar shipping issues in the future.

Kind reagrds,
Adore Me

Texas
1 review
0 helpful votes
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Love it!
June 18, 2017

Love it and everything fits great. It has all been true to size. The material is so soft and comfortable.

Date of experience: June 18, 2017
Adore M. Adore Me Rep
over a year old

Hi Brandy,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.

Best,
Adore Me
help@adoreme.com

Wisconsin
1 review
0 helpful votes
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Great Bra!
June 18, 2017

Finally one that fit and is supportive and is super comfortable!
The only thing wrong is the panties didn't have style choices.
Maybe a add thong or something different.

Date of experience: June 18, 2017
Adore M. Adore Me Rep
over a year old

Hi Jo,
Thank you so much for your feedback! We are happy to hear that the bra offered great support and is comfortable! Also thank you for your suggestion about the panties.
This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feedback to our design department in order for us to improve the shopping experience!
Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com

Wisconsin
1 review
0 helpful votes
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Placed an order on 6/6, showed shipped on 6/8. No movement since 6/12. Called yesterday and was told nothing could be done until 7 days with no update. Asked what happened s after 7 days and was told I would get a voucher for their website. Asked if new order would be expedited and told NO, normal shipping! By far the WORST customer service experience EVER! No concern about making things right for the customer!

Date of experience: June 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Linda,

We deeply regret to hear that your package got lost during delivery and also that you were disappointed with the replacement process.

To express our apology in more than just words we have issued $10 worth of store credit to your Adore Me account to cover the cost of a guaranteed express shipping service on a future order of yours.

Please be assured that we do not take this lightly and will investigate with our carrier what may have happened so that they can prevent it from happening again. We do value you as a customer and we hope that your next delivery will be prompt and an impeccable service.

Kind regards,
Adore Me

Ohio
1 review
0 helpful votes
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Will continue to keep buying from adore me. Everything I have bought feels great and my husband love's the way they look

Date of experience: June 18, 2017
Adore M. Adore Me Rep
over a year old

Hi Jacquline,

We’re always glad to hear from satisfied shoppers and their husbands—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
help@adoreme.com

Minnesota
1 review
0 helpful votes
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I will recommend adormi to all my friends.the prices very affordable. Good way to keep yuo feeling sexi and feminine.

Date of experience: June 17, 2017
Adore M. Adore Me Rep
over a year old

Hi,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

https://www.adoreme.com/share

XO,
Adore Me
help@adoreme.com

Ohio
1 review
0 helpful votes
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The best bra and panties ever!
June 19, 2017

I have purchased at least 12 sets of bras and panties. I love every single one of them. I'm a plus size woman and the bras fit perfectly. I love the colors and the fabrics.

Date of experience: June 17, 2017
Adore M. Adore Me Rep
over a year old

Hello Anna,

Thank you for your awesome review. Your story is worth sharing.

We are truly happy that you have purhased a dozen of sets and that you are satisfied with all of them. Our designers will be thrilled to learn that you were impressed with the colors and fabrics as well.

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Mexico
1 review
0 helpful votes
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I Love it all
June 18, 2017

I really Love the swimsuits, bras & panties.
Love adore me
Im impresionate with all the stuff
Sexy & confortable

Date of experience: June 16, 2017
Adore M. Adore Me Rep
over a year old

Hi,
Thanks for the lovely review!

We’re happy to hear you had a great experience with our Swimwear and Bras & Panties collection. Ourgoal is to deliver sexy and comfortable garments to your door. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com