Abercrombie & Fitch
business logo of Abercrombie & Fitch

Abercrombie & Fitch

abercrombie.com
classic, casual, preppy men, womenAge 26-45
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About the Business

Founded in 1892 and headquartered in New Albany, Ohio, Abercrombie & Fitch is an American retailer specializing in casual clothing and personal care products. Operating over 850 stores globally, it has established a strong presence in the fashion industry, known for its preppy aesthetic and diverse brand portfolio.


abercrombie.com
USA
Abercrombie & Fitch is part of Abercrombie & Fitch Co
Founded in 1892
Clothing item from Abercrombie & FitchFashion apparel by Abercrombie & FitchMerchandise from Abercrombie & Fitch clothing lineAbercrombie & Fitch fashion product

Business Highlights

General

Parent Company: Abercrombie & Fitch Co
Year Founded: 1892
Target Gender: men, women

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: products returned must be unworn and unwashed
Return Cost: $7

Sustainability

Sustainability Score: It's a Start
Recycling Program: How2Recyle

Product

Style: classic, casual, preppy
Body Fit: regular
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL), Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email, contact form
Support Email: abercrombie@abercrombie.com

Payment Options

Payment Methods: card payments, financing

Membership Programs

Rewards Program: Rakuten

How would you rate Abercrombie & Fitch?
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Reviews Summary

Abercrombie & Fitch has a rating of 3.6 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Abercrombie & Fitch most frequently mention and clothing selections. Abercrombie & Fitch ranks 9th among General Apparel sites.

service
30
value
22
shipping
23
returns
22
quality
21
Indiana
3 reviews
8 helpful votes
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Brilliant
December 29, 2015

I love their stuff and quality of fabric. I don't have regret to shop over Abercrombie. Rates, timely delivery even everything is good.

Date of experience: December 29, 2015
Japan
2 reviews
7 helpful votes
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I feel this product is ok, but they don't pay much attention to the brand image, even the official website can't be opened

Date of experience: April 10, 2019
Florida
8 reviews
110 helpful votes
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Excellent!
September 2, 2015

Excellent quality for money you pay! Been buying there for years and I still don't have any complaints. Sales are awesome too!

Date of experience: September 2, 2015
Florida
3 reviews
9 helpful votes
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Sizes fit smaller than others, usually only get sale items as regular prices are sometimes a little high for what you get

Date of experience: November 29, 2017
Pennsylvania
12 reviews
6 helpful votes
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Gross
November 17, 2015

Clothing is nasty, cheap, over priced. Employees are total $#*! crabs and the CO is a piece of dog poo.

Date of experience: November 17, 2015
Florida
5 reviews
11 helpful votes
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Don't support
October 12, 2015

He doesn't make his clothes for bigger people. Don't support him they're so many other good stores to go to!

Date of experience: October 12, 2015
Texas
10 reviews
6 helpful votes
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Great price & quality
October 13, 2016

Love abercrombie, they have nice fashion items and great quality. This is my #1 place to buy if i want sport clothing and even some items for work.

Date of experience: October 13, 2016
Florida
5 reviews
5 helpful votes
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Used to love buying from here. Most of my clothes have been from that store but last few years their prices have gone crazy high. Hardly buy anymore

Date of experience: July 26, 2015
California
2 reviews
18 helpful votes
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LOVE IT
November 16, 2017

Great quality and good shipping! Clothes came and very satisfied with them! I recommend to shop at this site!

Date of experience: November 15, 2017
California
9 reviews
63 helpful votes
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Just knowing who the owner of this retail store says it all! I would never in my life would support this pig and his business!

Date of experience: April 18, 2016
New York
10 reviews
0 helpful votes
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Awful
June 13, 2016

You have to be an extremely and almost unhealthy size to wear anything from this store. I don't know where to even begin with them.

Date of experience: June 13, 2016
Kentucky
9 reviews
39 helpful votes
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Bunch of stuck up snoobs
November 29, 2015

Would not recommend is bunch of stuck up snobs that judge you as soon as you walk in their store... like they are better than you making $12 hr lol

Date of experience: November 29, 2015
Indiana
5 reviews
1 helpful vote
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Love your selections, but you should have your on-floor customer service reps pass a personality test before they take on a crowd of shoppers.

Date of experience: August 2, 2016
Nebraska
16 reviews
44 helpful votes
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This company makes up bogus reasons not to honor their gift cards and you get stuck with useless gift cards. AVOID!

Date of experience: August 19, 2018
GB
6 reviews
21 helpful votes
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Great
December 11, 2017

I have made numerous orders with the sale codes and they worked. Quick delivery and very easy returns. Fabulous quality and nice packaging.

Date of experience: December 11, 2017
Netherlands
3 reviews
0 helpful votes
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Great to move
September 14, 2016

Amazing clothes to purchase and it smell like good fragrance and i seriously recommend this company.

Date of experience: September 14, 2016
California
1 review
4 helpful votes
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Horrible clothes
February 18, 2017

They make you look like a pimp. No one likes the clothes and they turn green after washing - don't buy Abercrombie clothes!

Date of experience: February 18, 2017
Texas
20 reviews
16 helpful votes
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For Kids...
September 21, 2015

If you have kids then you know what I mean, they like the stores but I don't think the clothes would be a bargain at half the price. Parents beware!

Date of experience: September 21, 2015
New York
14 reviews
27 helpful votes
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Great clothing
February 25, 2016

There is a huge amount of clothing to be found here. I would recommend a quick run through for quality clothing.

Date of experience: February 24, 2016
GB
2 reviews
0 helpful votes
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Jeans ( men's)
March 12, 2017

Delighted with the jeans. Very good quality and very affordable. Will certainly be buying again.The service was prompt and efficient

Date of experience: March 12, 2017