About the Business
Founded in 1892 and headquartered in New Albany, Ohio, Abercrombie & Fitch is an American retailer specializing in casual clothing and personal care products. Operating over 850 stores globally, it has established a strong presence in the fashion industry, known for its preppy aesthetic and diverse brand portfolio.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Abercrombie & Fitch has a rating of 3.6 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Abercrombie & Fitch most frequently mention and clothing selections. Abercrombie & Fitch ranks 9th among General Apparel sites.
I can see ratings of products and retailers. Bought a lot of stuff there and never was frustrated. Best prices.
Everyone should buy from here. The shipping was quick, and the pictures look exactly like the product I received.The clothes are cute and trendy.
I love AF's T-shirt, simple and comfortable. Usually I will buy for my family. They save my money and offer me variety choice.
Always my go to store for crewnecks and all. Awesome customer service, awesome stores. And clean too!
The quality of their clothes is garbage... Save your money... plenty of other name brand clothes that are better quality.
Good clothing options here, the customer service is iffy depending on the store, but the clothes look good so that is a plus.
Good quality clothes and great staff too! I have never left disappointed and the staff is great with returns.
The store always smell good and it always looks good. The stuff is nice and always ready to help... love it
I used to work for this company and they are shallow. Make fun of customers that walk in too. Very cruel.
Size extra large fits like a medium and the prices are crazy high but I guess that's probably why they no longer have any locations in south Dakota.
Arrogant condescending customer service and an undercurrent of bigotry make dealing with these people most unpleasant.
They have turned the corner. Nice product, cool place to shop with fabulous service. Clothes are very well made
Very good online store. The advantage is mainly European warehouses. We also praise post-warranty service.
Order received, as always everything is top notch! Great service, 100% original without a doubt, fast delivery, careful packaging!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members