This is the follow-up and final result after my first attempt in trying to buy a replica bag. I had cancelled my order and right away I got an email from the PV customer care manager, this is my reply…….
I am responding to your email you had sent me regarding the recent cancellation of my order. You say you want to really help me resolve my issue? I highly doubt you can but lets see what you can do for me. You see, this is my very first time buying a designer replica bag and I was hesitant at first because of all the negative reviews I've read about your type of business, scamming allot of innocent buyers and after reading so many and I mean many negative reviews especially about Pursevalley.cn and even though I was hesitant to order I tooked the chance anyway hoping I could get lucky in getting a great deal through your website. This is my first time ordering through your site or any site concerning replica bags and right from the start, is it any wonder that I am already running into a problem? First of all, before placing my order and with many concerns, I had sent your company numerous email messages and not 1 have responded. Your email is the first and only I've recieved since I've been trying to communicate to get some questions answered. As you can tell already, even though there are red flags every where I still ignored my better judgement and still went through with ordering couple of items. The second issue was the total charge on my purchase. Why am I being charged $43.13 extra? Let me break it down for you…I had ordered, LV zipped purse for $123.34, LV monogram retiro mm $263.91, shipping fee $29.02, insurance fee $3.87, the grand total should be $420.14 but instead below the grand total it says a grand total to be charged is… $463.27, a difference of $43.13! The third issue was, your rude customer service rep called me this morning to confirm my order so I asked her why was I being charged the extra amount and instead of being polite and helpful she was the most rudest representative I have ever spoken to in my life! My experience with your company so far totally confirms every negative reviews I have read. The girl I spoke to couldn't answer my simple question and told me if I didn't want the bag I don;'t have to buy it from PV? Instead of trying to win a leary customer over, she scared me away and lost a good sale but most importantly lost a returning customer. She was so rude and unprofessional that it speaks volume about PV establishment. No wonder people are writing such bad reviews. I am actually glad this happen because I could've been another person being conned in buying a cheap fake bag by an untrustworthy company. I was already stupid in buying after being warned so many times and if I went through with this, I could've easily been screwed and would've deserved it for making such a stupid unnecessary mistake. In other words I didn't have any room to complain. One last thing, I want to ask you, why does PV keep pushing the buyers to pay it in a certain way to get a 20% discount like through Western Union? I heard people paying through W. U. and getting scammed in not getting their merchandise or their money back, a total waste of their hard earned money. From the look of things, there seems to have been many business like PV that have been shut down due to illegal business practices, I am very surprised PV is still up and running. Good luck staying in business your gonna need it! And btw, your direct email address is invalid so I am responding through PV website, I hope you get this message.
Very Disgruntle Customer,