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Alex D.

3
Level 3 Contributor
Delmar, DE

Contributor Level

Total Points
1,359

14 Reviews by Alex

  • ShopSmarter

3/15/24
• Updated review

Unlike other cashback services they charge $16 per month to have an account. I have my food delivered from Walmart and I used ShopSmarter. At some point, when payouts became substantial ($50+ per month), they closed my account claiming that I used it for commercial purposes.

Products used:
Cash back service.

Service
Value
Returns
Quality
Incompetence and rudeness.
10/20/21
• Previous review

According to ShopSmarter website, payout is done by either check or PayPal. According to webchat representative Maria, PayPal is not an option. On top of being incompetent, she's also rude. Not the best way to start business relationship.

Products used:
Cashback

Service
Value
Quality
Thumbnail of user shopsmarterr
ShopSmarter R. – ShopSmarter Rep

Hi Alex, we're sorry for any inconvenience. We do offer PayPal as a payout option on ShopSmarter. If we can be of any assistance please don't hesitate to reach out directly at Help@ShopSmarter.com.

  • Elliotaircare

1/19/24

I purchased an air duct cleaning from Elliott's Air Care. According to the site, they service are within 110 miles Newark, DE. I'm located less than 90 miles from there. When I called to make an appointment, I was told that my area is not serviced. It's virtually impossible to get a refund on your credit card. Now I'm stuck with useless Groupon bucks.

Tip for consumers:
Business provided false information which results in frozen funds.

  • Groupon

1/19/24

I purchased an air duct cleaning from Elliott's Air Care. According to the site, they service are within 110 miles Newark, DE. I'm located less than 90 miles from there. When I called to make an appointment, I was told that my area is not serviced. It's virtually impossible to get a refund on your credit card. Now I'm stuck with useless Groupon bucks.

Tip for consumers:
Business provided false information which results in frozen funds.

Products used:
None.

Service
Value
Shipping
Returns
Quality
  • eBay

1/16/24

I sold a bag on eBay. The customer filed a dispute. Reason:
"The item doesn't match the description in your listing"
In the comments the customer wrote:
"My daughter ordered a gift for me and she mistakenly bought the wrong item. I want to return the item. I want my money back."
Customer is refusing to return the bag and eBay claims that seller protection does not apply in "item doesn't match the description" cases even though eBay knows that "item doesn't match the description" is a false claim.

Tip for consumers:
eBay seller protection is a fiction. Any fraudulent customer could steal your money and eBay always sides with the customer.

Products used:
eBay selling platform.

Service
Value
Shipping
Returns
Quality
  • Amerisuninc

7/6/23
Verified purchase

I purchased a lawnmower that was delivered on September 28,2022. It developed some issues (won't start when hot) and on June 21,2023 the plastic casing broke. I cannot use the lawnmower anymore because the blade is touching the ground. The item supposed to come with 3-year warranty, but when I called *******458, a customer service number, I was on hold for 40 minutes and had to hang up.
P.S.
A few weeks later customer service rep got back to me and directed me to a service center. So, I changed the rating from 1 to 2 stars. The product is still junk.
Apparently, the cost of repair was higher than the purchase price, so I got a full refund. So, I changed the rating from 2 to 3 stars. The product is still junk, though.

Tip for consumers:
Low quality junk.

  • NU Car Rental

6/23/23
Verified purchase

I rented a car for 3 days and was charged $118.99. When I was picking it up, I informed the clerk that I might need it for an extra day and was told to call the company to extend the rent if I need to. I called the company on the last day to extend the rental, spent hours on hold only to have my calls dropped. I brought the car back 2.5 hours late and was charged additional $311.40. I wasted a lot more than 2.5 hours trying to reach customer service and charging the car 5 times (for less than 300 miles). When they give you the electric car, they do not inform you that a single charge does not last even a hundred miles. AVOID THOSE THIEVES!

Tip for consumers:
They would offer you an electric car but fail to mention that the range is 100 miles.

Products used:
Car rental

Service
Value
Shipping
Returns
Quality
  • Bradfordexchangechecks

1/9/23

They offer 4 boxes of checks for $11.85 with free shipping but attempt to charge you over $50 which includes "handling fee". What a pathetic fraud!

  • Mercari

12/12/22

My account was restricted because Mercari claimed I had multiple accounts. That's a lie. I filed a complaint with the CA Attorney General's office and Mercari claimed "potential sale of counterfeit goods" which was another lie. Then Mercari claimed that I failed to provide a government-issued photo ID, which is another lie. At the end, Mercari just kept my money.

Tip for consumers:
Chose another platform

Products used:
I was a seller

Service
Value
Shipping
Returns
Quality
  • FedEx

6/19/22

I sent a package FedEx Priority to Finland three weeks ago, paid over a $100. The package still has not been delivered. I called FedEx about a dozen times, and every time I get a foreigner who speaks little English and cannot provide any information. They also refuse to let me speak to supervisors claiming that supervisors are not available.

Products used:
Shipping

  • PayPal

5/17/20

"Seller Protection - PayPal Seller Protection is a protection we provide sellers from claims, chargebacks, or reversals that are based on the following basic requirements:
Unauthorized Transaction or Item Not Received".

If there is ANY other reason, including unknown reason, which happens with chargebacks when credit card companies do not bother to provide the reason, you won't be protected. Even if PayPal has proof that customer received what was ordered.

To add insult to injury, PayPal would keep these fraudulent customers, so they could rip off other sellers.

  • Fossil

4/14/20

Three days after placing an order I received the following email: "Thank you for your Fossil.com order! We regret to inform you that we were unable to process your order. Please verify your billing information with your bank or credit card provider before placing another order..." Yet my card was charged three days ago. I cannot imagine a higher level of incompetence. Who hires these morons?

  • Abercrombie & Fitch

8/19/18

This company makes up bogus reasons not to honor their gift cards and you get stuck with useless gift cards. AVOID!

  • SaveYa

12/13/17

SaveYa canceled my order because they didn't want to honor a discount code from GitCardGranny. No I'm stuck with that useless promo code. AVOID!

  • GiftCardSpread

11/29/17

I suspect this company collects your personal information and crdit card numbers. My wife placed an order, her card was charged and the order was canceled. They claimed that the bank did not verify her information. Then I placed an identical order with the same result. They are either grossly incometent or running a scam.

Tip for consumers:
Avoid!

Service
Value
Shipping
Returns
Quality

Alex Has Earned 39 Votes

Alex D.'s review of Abercrombie & Fitch earned a Very Helpful vote

Alex D.'s review of SaveYa earned 2 Very Helpful votes

Alex D.'s review of GiftCardSpread earned 2 Very Helpful votes

Alex D.'s review of Fossil earned 29 Very Helpful votes

Alex D.'s review of NU Car Rental earned a Very Helpful vote

Alex D.'s review of Groupon earned a Very Helpful vote

Alex D.'s review of eBay earned 3 Very Helpful votes

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