1StopBedrooms has a rating of 4.7 stars from 4,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Just purchased an executive desk and chair over the phone. Joe was the salesperson and was very pleasant, helpful and honest. Thank you, Joe.
Sean, the representative was wonderful. I actually made a mistake in my order. And he caught it and it explained to me about the warranty in what it covers. A wonderful customer service experience I had. I plan on going back to them and buying more furniture.
Service rep was very helpful, with a friendly demeanor. He helped me find the parts that I needed efficiently.
Dear Brandon,
We appreciate your thoughtful feedback. Your time and effort in sharing your positive experience are genuinely valued.
Thank you for recognizing the dedication and friendliness of our service representative. We strive to deliver outstanding customer service and provide efficient solutions, and it's gratifying to know we hit the mark for you. Your experience reflects the high standard of quality we aim to uphold in all our customer interactions.
In conclusion, our commitment to consistently excellent service is unwavering. We look forward to continuing to serve you with the same level of dedication and efficiency that you've come to expect from us.
Thank you again for your wonderful review, Brandon.
Best regards,
Customer Experience Team
New bar stools had to have certain things like, be of wood, with arms, swivel, and to hold up to 300lbs.
I search a long time before I found just the right ones! I like to see before I buy! I took a chance. The site was easy to navigate, gave me all the information needed and had an easy check-out! They kept me informed every step of the way and made a large purchase easy to do. They arrived on schedule with instructions very clear to follow. I will be a future shopper, I love my chairs!
Dear Customer,
We're delighted to see your positive feedback! Your engagement is greatly appreciated and helps us continue to deliver the high-quality service we're known for.
At our company, we remain steadfast in our commitment to providing a seamless and efficient experience for all our customers. Your review reaffirms the hard work we put into ensuring our processes are swift and straightforward, while maintaining the highest standards of service.
In closing, we want you to know that your satisfaction is our highest priority. We take pride in our consistent excellence in service and are thrilled to hear your experience reflects this. Thank you for choosing us, and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
I received an email asking me to contact you to verify my order. The staff member that I spoke to was both friendly and efficient. Thank you.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Haven't received the furniture yet but so far, I've had a great experience. Price for the sectional I ordered was better than at Levin and Ashley with free white-glove delivery (others charged for delivery). I received a phone call the verify order and he quickly went over the upgraded warranty, which he convinced me to get. Hopefully I won't use it since you get the credit back if you don't! Looking forward to my new furniture!
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
It was so easy to find exactly what I was looking for and the custimer service was exceptional when I had to call in and verify info. Also, very helpful and knowledgable about extra parts I may need...like brackets to hold furniture in place. Thank You.
Dear Carol,
Firstly, thank you for taking the time to share your experience with us. Your engagement means a lot and helps us ensure we're consistently meeting the expectations of our valued customers.
Our team is dedicated to providing exceptional service and we're delighted to hear that you found this to be the case. No wait time and easy connections are part of the seamless service we strive to provide every day.
As we move forward, rest assured that we'll continue to uphold these high standards, ensuring every interaction with us is as effortless and satisfactory as yours. Your positive feedback stands as a testament to our unwavering commitment to service excellence.
Thank you once again for your kind words. We're here to serve you with the same level of professionalism and courtesy in the future.
Best Regards,
Customer Experience Team
The customer service representative that I spoke to to confirm my address was most helpful in telling me that I may need two battery packs for my reclining sofa. He also encouraged me to get the warranty because of the reclining mechanisms. I took his advice and I feel happy about that Please thank him for his helpfulness to me.
Caller was great and even made sure I had the right bed to support my mattress. Two thumbs up! 👍🏾 👍🏾
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
The purchase was easy. There's been constant communication regarding shipping and delays.
Customer service was kind and informative
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
1StopBedroom outmatched in price and quality, when I was looking for a specific color and size sleeper sofa. I loved how they provided a closeup of the material, so I could match my living room perfectly. I'm satisfied with my purchase and would definitely recommend this company!
Dear Carlette,
We appreciate your kind words. Your feedback is highly valued and we're glad to know that your interaction with us was positive.
Our team is unwavering in its commitment to provide exceptional customer service, always going above and beyond to ensure complete satisfaction. This is a standard we hold across all our operations, and we're glad to hear that it resonated with you.
Thank you once again for recognizing our dedication. We take pride in our consistent excellence and will continue to strive to exceed expectations. Your experience is a testament to our commitment to service excellence.
Best wishes,
Customer Experience Team
I have received fast and kind service! The staff is always so nice and informative and willing to go above and beyond for their customers.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
This was such an easy online shopping experience, especially considering it was a large purchase. The user interface was easy to use. The pricing was very reasonable, and the follow-up emails, texts, and phone calls provided a very satisfying experience. I'm very happy with the process and would recommend 1StopBedrooms to anyone looking to purchase furniture online.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Very easy and delivery was prompt. I just received it today and have not put my bed together yet
Dear Deborah,
We appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team.
We are thrilled to hear that you found the ordering process easy and the delivery prompt. Maintaining these high standards of service is a core part of our mission. We strive to ensure that every interaction you have with us is smooth and efficient, from the moment you place your order to the moment it arrives at your doorstep.
Thank you again for your review. Your satisfaction is our utmost priority and we are proud to have met your expectations. We look forward to continuing to provide you with the same level of excellent service that you've experienced.
Best regards,
Customer Experience Team
They made it happen fast. Needed a headboard and sent to my daughters
North Ms Talk to them made it happen quick Customer service was really helpful
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Joe and Ray.both OUTSTANDING! So very helpful and new there products tre tremendous assets for this company
Dear Ron,
We appreciate you taking the time to share your positive experience with us. Your feedback is instrumental in our continued success.
Thank you for highlighting the excellent service provided by Joe and Ray. As a company, we take immense pride in our team's unwavering commitment to deliver exceptional customer service. Their knowledge and professionalism are indeed tremendous assets to our team.
We strive to consistently provide an experience that exceeds your expectations, and it's wonderful to hear that we've achieved that in your case. We look forward to maintaining this level of service excellence for all our valued customers like you.
Warm Regards,
Customer Experience Team
Customer service Joe was very helpful and polite to get the job done, and I would totally choose your company again. Thank you very much Joe 😊
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
The order process was easy and following up with Vince was a pleasure. He was knowledgeable, professional, and efficiently helped me with my order verification.
Dear Tonya,
We are delighted to read your review and truly appreciate the time you took to share your positive experience. Your feedback is a testament to our continuous efforts towards maintaining a high level of customer service.
Here at our company, we firmly believe in providing an easy, seamless process for our customers, complemented by professional and knowledgeable assistance. We are glad to know that Vince could meet your expectations and offer you an efficient service.
Your experience is not an isolated incident but a reflection of our consistent commitment to excellence in service. We aim to ensure that every interaction you have with us leaves you satisfied.
Thank you once again, Tonya. We look forward to serving you in the future and continuing to meet the high standards you've come to expect from us.
Best regards,
Customer Experience Team
Customer service was excellent. Needed to use 2 forms of payment and it was handled seamlessly and efficiently. Thank you!
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Had some questions about the product I was purchasing. Spoke with Simon who was more than helpful answering them and placing my order
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Johnny,
We truly appreciate you taking the time to share your recent experience with us. Your feedback is invaluable.
Thank you for recognizing the outstanding service provided by Joe. Our team is dedicated to maintaining the highest level of customer service, and it's wonderful to hear that Joe's efforts resonated with you. We believe that every interaction should be seamless, informative, and enjoyable, and we're thrilled that your experience was reflective of these values.
In our pursuit of excellence, we consistently strive to exceed expectations and provide a remarkable service that stands out. This commitment is unwavering, and we are delighted to hear that it shines through.
Thank you once again for sharing your experience, Johnny. We look forward to serving you with the same level of excellence in the future.
Best Regards,
Customer Experience Team