1StopBedrooms has a rating of 4.7 stars from 4,860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Customer service was excellent. Needed to use 2 forms of payment and it was handled seamlessly and efficiently. Thank you!
Had some questions about the product I was purchasing. Spoke with Simon who was more than helpful answering them and placing my order
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
Very helpful and fast service! I have never bought a bed online before and the whole process with 1 stop bedrooms was smooth sailing. Can't wait for my new bed to arrive.
Dear Andrea,
We appreciate you taking the time to share your delightful shopping experience with us. Your kind words and the positive feedback you've shared serve as a testament to our ongoing commitment to our customers.
Here at 1 Stop Bedrooms, we pride ourselves on delivering efficient, helpful, and seamless service to all our valued customers. Our team works tirelessly to ensure that the process from browsing to buying is as smooth as possible, with your comfort and satisfaction being our top priority.
Your review underscores the essence of what we strive for - ensuring a delightful and stress-free shopping experience for every customer, every time. Thank you for recognizing our efforts and we're excited for you to enjoy your new bed.
Warm Regards,
Customer Experience Team
Sean Harris was very helpful with my order of a bedroom set from Ashley. Upon ordering through the website I was instructed via text message to contact Sean to complete the transaction. He promptly answered the phone well after business hours as I called from IL and he was very upfront and honest about the costs and expected delivery timeframe. Thanks so much.
Dear Bryan,
Firstly, we'd like to extend our heartfelt appreciation for your thoughtful feedback. Your engagement means a lot to us and we're glad that you took the time to share your experiences.
We are constantly committed to delivering exceptional service and hold ourselves to the highest of standards. It's our aim to make every interaction with us as smooth and straightforward as possible, and we're delighted that you found this to be the case.
In closing, your experience is a testament to the unwavering commitment to excellence we strive for. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you once again for your positive feedback.
Best regards.
Customer Experience Team
The gentleman that helped me (Raymond) was very kind. I'm a senior citizen and I was concerned about a few things. He took the time to explain so I could understand about the billing procedure, my order and the shipping.
He did not dismiss me like some people do seniors. I really appreciate that.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
I wanted a particular color of a couch and love seat, found it on this site, on sale, ordered it had great customer service,
Dear Monta,
Firstly, thank you for taking the time to share your shopping experience with us. We're truly grateful for your engagement.
We hold ourselves to the highest standards in customer service, and your positive feedback reaffirms our commitment to these values. Ensuring our customers find exactly what they're looking for, and facilitating a seamless shopping experience, is our top priority.
Your satisfaction is a testament to our team's unwavering dedication to excellence. We look forward to continually exceeding your expectations with our service in the future.
Thank you once again for your kind words.
Best Regards,
Customer Experience Team
My online shopping experience with 1StopBedrooms was uneventful. Easy site to use and prices beat everywhere else I looked. I cannot wait to receive my order
I spent over a year reviewing dining room sets along with every rating posted before I olaced my order. I confidently placed my order and was contacted 4 days later to verify my physical address. I am looking forward to delivery Day!
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Couldn't have been easier. Took about 15 minutes to set up an account over the phone and place my order of three pieces.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
My experience was pretty good. My furniture was as the website showed. To that I am very satisfied. The question to brought and put my furniture together was pretty good as well. I will definitely be recommending 1stopbedrooms, to all who inquire about my furniture. Great job!
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Simon was very helpful, smooth transaction and best price I could find, I will shop here again
Dear Thomas,
We're truly grateful for your kind words and for taking the time to share your positive experience with us.
Your satisfaction is our priority and we're delighted to hear that Simon was able to assist you in such a manner that made your transaction smooth and convenient. Our team is dedicated to providing outstanding service, and it's always rewarding to hear when we've achieved that.
We take immense pride in maintaining the highest standards of customer service, ensuring that every interaction is a positive one. We're thrilled that we were able to offer you the best price and look forward to serving you again in the future.
Thank you once again for your commendation. It is our unwavering commitment to excellence that drives us to consistently deliver a seamless shopping experience. We're looking forward to your next visit.
Warm regards,
Customer Experience Team
Glass beautiful and sturdy - just as described. Incredibly professionally delivered guys who made shure it was perfect before they left
Dear Mary,
Firstly, we would like to extend our heartfelt thanks to you for taking the time to share your positive experience. Your feedback is instrumental in our continued pursuit of excellence.
We are delighted to hear that you found our service professional and attentive to your needs. Our team always strives to deliver the highest level of service, ensuring every detail is perfect before we consider our job done. Your satisfaction is our greatest reward and motivation.
It's feedback like yours that inspires us to uphold our commitment to exceptional service and high-quality products. We look forward to providing you with the same level of excellence in the future. Thank you once again for your kind words.
Warm regards,
Customer Experience Team
Sean was great. He had answers to all of my questions. Quick and easy to order over the phone.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Worst experience I have every had. I keep getting the run around for furniture delivery. I keep getting the run around from 1Stop Bedrooms. I have missed 2 days from work and now being told it supposed to deliver on 2 different dates. I am going to file a complaint with the FTC and BBB.
Irving gracefully helped me with modifying my order even with all the headaches I threw his way. I really appreciate how patient and kind it was it definitely made my experience better!
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
1 stop bedrooms has been very good with keeping me updated with my order although my order is currently back ordered!
From start to finish my experience with 1StopBedrooms was very efficient and fluid. Communication process was spot on and the delivery was exactly. Took exactly three weeks to finalize. Definitely will recommend. Oh yeah, and the sectional is perfect.
Dear John,
Firstly, we'd like to extend our heartfelt appreciation for your thoughtful feedback. Your engagement means a lot to us and we're glad that you took the time to share your experiences.
We are constantly committed to delivering exceptional service and hold ourselves to the highest of standards. It's our aim to make every interaction with us as smooth and straightforward as possible, and we're delighted that you found this to be the case.
In closing, your experience is a testament to the unwavering commitment to excellence we strive for. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you once again for your positive feedback.
Best regards.
Customer Experience Team
I r been shopping for a couple of weeks and I found my dream bedroom set. I called 1StopBedrooms and spoke with Mr. Raymond. He was very helpful in helping me place the order, set up delivery expectations, and understanding the process and timeframes. I'm a little weary of buying online, but I've got faith, after having a very pleasant and easy conversation with Raymond that the white glove delivery will be an amazing experience. Thank you all for being available to this disabled Navy Veteran on Veteran's Day.
Dear Ronald,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
The sales person was very knowledgeable and took the time to answered all my questions. I felt very comfortable placing this order over the phone. Thank you!
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
As a repeat customer I can say they are very quick to answer phone calls with a live person. Friendly and helpful. Will return as a customer again.
Dear Customer,
We're delighted to read your review and appreciate the time you've taken to share your experience. It's always a pleasure to hear from our valued customers.
Thank you for acknowledging our friendly and professional approach. We are committed to delivering a seamless and efficient service to everyone, and it's heartening to know we've hit the mark with your order.
Our team consistently strives to uphold our high standards of service, and your feedback is a testament to that commitment. We're proud to provide an experience that fosters trust and encourages repeat business.
In conclusion, it's our consistent delivery of excellent service that sets us apart. We look forward to serving you again soon and continue offering a memorable experience.
Warm regards.
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team