Overview
1StopBedrooms has a rating of 4.7 stars from 4,873 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Instant Feedback
Glass beautiful and sturdy - just as described. Incredibly professionally delivered guys who made shure it was perfect before they left
Sean was great. He had answers to all of my questions. Quick and easy to order over the phone.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Worst experience I have every had. I keep getting the run around for furniture delivery. I keep getting the run around from 1Stop Bedrooms. I have missed 2 days from work and now being told it supposed to deliver on 2 different dates. I am going to file a complaint with the FTC and BBB.
Irving gracefully helped me with modifying my order even with all the headaches I threw his way. I really appreciate how patient and kind it was it definitely made my experience better!
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
1 stop bedrooms has been very good with keeping me updated with my order although my order is currently back ordered!
From start to finish my experience with 1StopBedrooms was very efficient and fluid. Communication process was spot on and the delivery was exactly. Took exactly three weeks to finalize. Definitely will recommend. Oh yeah, and the sectional is perfect.
Dear John,
Firstly, we'd like to extend our heartfelt appreciation for your thoughtful feedback. Your engagement means a lot to us and we're glad that you took the time to share your experiences.
We are constantly committed to delivering exceptional service and hold ourselves to the highest of standards. It's our aim to make every interaction with us as smooth and straightforward as possible, and we're delighted that you found this to be the case.
In closing, your experience is a testament to the unwavering commitment to excellence we strive for. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you once again for your positive feedback.
Best regards.
Customer Experience Team
I r been shopping for a couple of weeks and I found my dream bedroom set. I called 1StopBedrooms and spoke with Mr. Raymond. He was very helpful in helping me place the order, set up delivery expectations, and understanding the process and timeframes. I'm a little weary of buying online, but I've got faith, after having a very pleasant and easy conversation with Raymond that the white glove delivery will be an amazing experience. Thank you all for being available to this disabled Navy Veteran on Veteran's Day.
Dear Ronald,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
The sales person was very knowledgeable and took the time to answered all my questions. I felt very comfortable placing this order over the phone. Thank you!
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
As a repeat customer I can say they are very quick to answer phone calls with a live person. Friendly and helpful. Will return as a customer again.
Dear Customer,
We're delighted to read your review and appreciate the time you've taken to share your experience. It's always a pleasure to hear from our valued customers.
Thank you for acknowledging our friendly and professional approach. We are committed to delivering a seamless and efficient service to everyone, and it's heartening to know we've hit the mark with your order.
Our team consistently strives to uphold our high standards of service, and your feedback is a testament to that commitment. We're proud to provide an experience that fosters trust and encourages repeat business.
In conclusion, it's our consistent delivery of excellent service that sets us apart. We look forward to serving you again soon and continue offering a memorable experience.
Warm regards.
Customer Experience Team
My wife & I was helped by Coby over the phone to purchase a bedroom set and he was very thorough and answered all of our questions! Definitely deserves a raise!
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
DO NOT BUY FROM THIS COMPANY! SCAM! This company sent me three broken tables. After the first broken table, I requested a refund rather than a replacement, they said no. So two weeks later I got a replacement, another broken table. Again, I asked for a refund and they said no, two weeks later I receive A THIRD BROKEN TABLE. They still refused a refund. They sent out a technician to "repair" the table but the damages were beyond repair. Now, they are refusing to answer me and I am out $1300. I have three broken tables sitting in my garage, and no way to dispose of them. I had to miss 5 days of work (3 days to be there for the tables, even the ones I did not request) and two days for the repair technician. The repair technician has a 6 hour window, so I had to take off a whole day of work. No call, no show on the first one. I am absolutely infuriated. I have been scammed. These other reviews must be fake. Please do yourself a favor and do not buy from this company. Read up and the lawsuits and piling complaints on BBB. This company needs to be shut down.
Dear Melanie,
We appreciate you taking the time to share your thoughts with us. Your engagement is valuable and helps us to further uphold our commitment to our esteemed customers.
Our pledge to provide exceptional service is the cornerstone of our business. We consistently strive to exceed customer expectations and ensure a seamless experience. This commitment is unwavering, as we believe in the importance of delivering excellence in all aspects of our interactions.
Our track record speaks to our dedication and passion for service. We consistently demonstrate our commitment to excellence, and this remains our guiding principle. We are grateful for the opportunity to serve you and are committed to maintaining our standards of excellence.
Thank you once again for your time and your feedback.
Best regards,
Customer Experience Team
This was by far the best shopping experience for a kitchen table. This is my first table I purchased from you guys and it was super easy and very affordable. I will promote furniture in the future thank you!
Dear Maria,
Firstly, we'd like to extend our heartfelt appreciation for your thoughtful feedback. Your engagement means a lot to us and we're glad that you took the time to share your experiences.
We are constantly committed to delivering exceptional service and hold ourselves to the highest of standards. It's our aim to make every interaction with us as smooth and straightforward as possible, and we're delighted that you found this to be the case.
In closing, your experience is a testament to the unwavering commitment to excellence we strive for. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you once again for your positive feedback.
Best regards.
Customer Experience Team
A great shopping experience with reasonable prices. I had the pleasure of working with knowledgeable and friendly sales staff.
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
I found a better price for the sofa set I was looking for. It was an easy transaction. The only think I didn't like is that they told me I needed to pay extra for the brackets that attac=h each piece to the other.
Dear Customer,
We're delighted to see your positive feedback! Your engagement is greatly appreciated and helps us continue to deliver the high-quality service we're known for.
At our company, we remain steadfast in our commitment to providing a seamless and efficient experience for all our customers. Your review reaffirms the hard work we put into ensuring our processes are swift and straightforward, while maintaining the highest standards of service.
In closing, we want you to know that your satisfaction is our highest priority. We take pride in our consistent excellence in service and are thrilled to hear your experience reflects this. Thank you for choosing us, and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Great customer service! The representative was very helpful and worked with me to get a great deal. Very good experience. Highly recommend.
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
Customer service was great, my experience online was pretty easy too, however, when I spoke with customer service, they ended up charging me another $200 for the bed slats. I bought this bed two or three years ago from a different provider and the slats were included so I assumed they would be again. I did not see anything online that stated that the slats were not included. I was not happy about the fact that I was charged $200 for slats as I felt they should've been offered online or included.
Dear Aja,
Firstly, we'd like to extend our heartfelt appreciation for your thoughtful feedback. Your engagement means a lot to us and we're glad that you took the time to share your experiences.
We are constantly committed to delivering exceptional service and hold ourselves to the highest of standards. It's our aim to make every interaction with us as smooth and straightforward as possible, and we're delighted that you found this to be the case.
In closing, your experience is a testament to the unwavering commitment to excellence we strive for. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you once again for your positive feedback.
Best regards.
Customer Experience Team
Colby was more than helpful and informative about products and process of white glove delivery! 📦
Dear Dayna,
We truly appreciate you taking the time to share your experience with us. Your positive feedback is incredibly valuable and we're thrilled to hear about your satisfying interaction with Colby.
In our company, we continuously strive to provide exceptional service and deliver a seamless experience to every customer. We take pride in our team members like Colby, who embody our commitment to making each interaction informative and helpful.
Your review serves as a testament to our unwavering dedication to excellence in customer service. We look forward to continuing to exceed your expectations in the future.
Thank you once again, Dayna, for your kind words and your continued support.
Warm regards,
Customer Experience Team
I liked the fact that the they verified my order because I had a different shipping address vs billing address- your company shows that you want a safe and efficient experience for your customers
Dear Theresa,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
I appreciate the additional options offered and confirmation of delivery. Friendly, professional with great customer care!
Dear Customer,
Thank you so much for your positive review! We’re delighted to know that our team could provide the level of service you deserve.
At the heart of everything we do is a commitment to creating meaningful and stress-free experiences for our customers. Knowing that we’ve succeeded in making your interaction with us pleasant and efficient means a lot.
We’re here for you anytime and can’t wait to serve you again. Thanks once again for your trust and support!
Sincerely,
Customer Experience Team
I ordered off the website, super easy! Had to verify my shipping address gave customer service a call wonderful service, and my call quickly and was very helpful. I would rate this experience a five star!
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for your unique spaces, you can enjoy fast, white glove deliveries that handle the heavy lifting and assembly on your behalf.
Whether you’re furnishing for the first time or looking to upgrade your spaces, 1StopBedrooms offers thousands of items for every room in the house. To streamline your search, simply add filters based on your budget, style, brand preferences, and more. Along the way, you can take peace of mind knowing that 1StopBedrooms is always up-to-date with the latest looks, such as designer sofas https://www.1stopbedrooms.com/living/living-room-furniture/sofas that bring the whole family together. See what’s in store today at 1StopBedrooms.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mary,
Firstly, we would like to extend our heartfelt thanks to you for taking the time to share your positive experience. Your feedback is instrumental in our continued pursuit of excellence.
We are delighted to hear that you found our service professional and attentive to your needs. Our team always strives to deliver the highest level of service, ensuring every detail is perfect before we consider our job done. Your satisfaction is our greatest reward and motivation.
It's feedback like yours that inspires us to uphold our commitment to exceptional service and high-quality products. We look forward to providing you with the same level of excellence in the future. Thank you once again for your kind words.
Warm regards,
Customer Experience Team