Overview
1StopBedrooms has a rating of 4.7 stars from 4,856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Instant Feedback
This was a great shopping experience! From ordering, to the call to confirm delivery address and the explanation of the additional warranty. Over all great experience. Also, I LOVE my furniture!
All was great from start to finish. From ordering my furniture to delivery. And all between I was very well informed. Very professional.
Dear John,
Thank you for taking the time to share your experience with us. Your feedback is invaluable and we greatly appreciate your kind words.
We are truly committed to delivering an exceptional service from the moment you place your order till it reaches your doorstep. Your experience is a testament to our unwavering dedication to maintaining high standards in all aspects of our business.
We are pleased to know that we have lived up to your expectations and will continue to work diligently to ensure our service remains consistently excellent. Thank you for recognizing our professionalism and communication, as these are pillars we constantly strive to uphold.
Warm Regards,
Customer Experience Team
Received the couch within 4 weeks. By far the best price on the market and the couch is soft comfortable and was delivered right to our living room
Dear Cassidy,
We're delighted to hear from you and appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're thrilled that you're enjoying your new couch.
At our company, we take immense pride in maintaining the highest standards when it comes to our products and customer service. Our team works tirelessly to ensure the satisfaction of our valued customers like you and we're glad that this is reflected in your experience.
Your comfort is our ultimate reward and your positive review is a testament to our consistent dedication to service excellence. We are committed to delivering quality and value at the best prices, right to your doorstep.
Thank you once again, Cassidy, for your kind words. It's reviews like yours that inspire us to strive for excellence every single day.
Warm Regards,
Customer Experience Team
I was promptly notified that the manufacturer of the two items I purchased could not ship to my address. My agent helped me select another product to replace them and expedited the process in hopes I would receive them sooner. Very pleasant experience and I will definitely make future purchases with them. Thank you!
Every thing about the site was easy and the representative was pleasant and comfortable to talk with
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Easy and outstanding customer service, and also I got a free upgrade on my king size mattress. Thank you! God bless…
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
This is the second time I have used 1stopbedroo and I would refer them and order from them again. Quality matters!
Dear Deb,
We truly appreciate you taking the time to share your experiences with our company. Your continued support and positive feedback are invaluable to us.
As a company, we are unwavering in our commitment to providing top-notch service and high-quality products. We believe that quality does matter and we strive to ensure this is reflected in every aspect of our customer's journey.
In conclusion, we pride ourselves on consistently maintaining excellent service and we're glad to hear that you've had such positive experiences. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team
The customer service was very informative, and took the time to clarify all my questions. I would definitely shop here again.
Dear Customer,
We're delighted to read your review and appreciate the time you've taken to share your experience. It's always a pleasure to hear from our valued customers.
Thank you for acknowledging our friendly and professional approach. We are committed to delivering a seamless and efficient service to everyone, and it's heartening to know we've hit the mark with your order.
Our team consistently strives to uphold our high standards of service, and your feedback is a testament to that commitment. We're proud to provide an experience that fosters trust and encourages repeat business.
In conclusion, it's our consistent delivery of excellent service that sets us apart. We look forward to serving you again soon and continue offering a memorable experience.
Warm regards.
Customer Experience Team
Great customer service. Very nice couch.
Bought a few pieces of furniture from. Would definitely buy again.
Dear Richard,
We deeply appreciate your kind words and the time you've taken to share your positive experience with us. Your feedback is invaluable.
Our commitment to delivering exceptional customer service is at the heart of everything we do. We take immense pride in exceeding customer expectations, ensuring every interaction is a delightful one.
We're thrilled to know you've enjoyed your experience with us and are considering future purchases. It's affirmations like yours that inspire us to maintain our high standards of service consistently.
Thank you once again for your endorsement, Richard. We are, as always, committed to delivering the best in service and quality for our valued customers.
Warm Regards,
Customer Experience Team
Coby was courteous, knowledgeable about the product, and listened very carefully to my delivery instruction
Dear John,
Firstly, thank you for taking the time to share your experience with us. We greatly appreciate your engagement and are always delighted to hear from our valued customers.
In line with your positive encounter with Coby, we maintain our steadfast commitment to delivering top-notch service. Our dedicated team is trained to be courteous, knowledgeable, and attentive to every detail, ensuring that each interaction meets our high standards.
We are proud to consistently deliver excellence in service, and your feedback is a testament to our ongoing commitment. Thank you once again for acknowledging our dedication, and we look forward to serving you in the future.
Best Regards,
Customer Experience Team
Great prices! Beats everyone for identical brand names items. Glad I did my research.
Also staff friendly and helpful.
Dear Stephen,
We're truly delighted to hear from you! Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts.
We're thrilled to know that our pricing and selection met your expectations. Our team works tirelessly to ensure we provide top-notch service and unbeatable prices on all our brand-name items. Our friendly staff members are always ready and eager to assist, as delivering an exceptional experience to our customers is at the heart of what we do.
At our company, we believe that consistency is key to maintaining the highest levels of service. We strive to uphold these standards with every customer interaction, and are pleased that your experience reflects this commitment.
Once again, thank you for your positive review, Stephen. We look forward to continuing to provide you with the same level of excellence that you've come to expect from us.
Best regards,
Customer Experience Team
Great customer service very helpful completely order and giving information on how to track delivery
Dear Chuck,
We're delighted to hear from you and truly appreciate your wonderful feedback. Your engagement with us is invaluable and it's our pleasure to provide you with the quality service you deserve.
Our team is steadfast in its commitment to maintaining the highest standards of customer service. We believe in creating a seamless experience, from placing an order to tracking its delivery, and we're thrilled to know we've achieved this in your interaction with us.
We take immense pride in our consistent excellence in service and your positive experience serves as a testament to this. We look forward to continuing to exceed your expectations in the future.
Thank you once again for your kind words and your trust in us.
Best regards,
Customer Experience Team
We ordered a bookshelf from 1StopBedrooms and initially it was available. Unfortunately we received very soon after placing the order that the product was backordered. I thought about cancelling the order and purchase it somewhere else but I was glad that I didn't. Why? Let me share my experience...the new date was communicated and we could either cancel or kept the order. Then we experienced it one more time a couple of weeks later and we decided to keep on the list. The service was great and very transparent, which we truly appreciated. The package was delivered on 11/24/2024 and it was very well packaged. It was wrapped in plastic to protect from the rain as well as extra support in the corners to avoid it being damaged during transport. I can only say that we appreciated the service level and the way the package was shipped. You can see that they really care about the products and service they deliver. For sure we will look at 1StopBedrooms again for future purchases.
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
Bed didn't include something that was in the picture slide. I received a call about purchasing the piece that I didn't know I needed. It was kind of an uncomfortable conversation the gentleman was persistent that I needed the piece. In my opinion I feel a phone call should've been made as soon as the bed was purchased about required piece. Instead of mentioning it under the guise of shipping and billing verification.
Dear Sidney,
We appreciate your kind words. Your feedback is highly valued and we're glad to know that your interaction with us was positive.
Our team is unwavering in its commitment to provide exceptional customer service, always going above and beyond to ensure complete satisfaction. This is a standard we hold across all our operations, and we're glad to hear that it resonated with you.
Thank you once again for recognizing our dedication. We take pride in our consistent excellence and will continue to strive to exceed expectations. Your experience is a testament to our commitment to service excellence.
Best wishes,
Customer Experience Team
I ordered new dining chairs online and they arrived quickly and were very well packaged. The chairs are sturdy and matched my dining table and hutch.
Dear Lori,
We sincerely appreciate you taking the time to share your delightful experience. Your engagement truly means a lot to us.
We strive to uphold the highest standards in our service, ensuring that our customers' needs are not only met but exceeded. From swift delivery to quality packaging, we take pride in every detail. It's wonderful to hear that your new dining chairs are a perfect match for your dining table and hutch.
In every aspect of our service, from online browsing to final delivery, we are committed to providing an exceptional experience that stands out in its excellence. Thank you once again for acknowledging our efforts. We're looking forward to serving you again.
Best Regards,
Customer Experience Team
Talked to Joe and he could not have been more pleasant and helpful, especially this time of year! Thank you so much.
Ordering was easy and my loveseat was delivered eleven days later. The price for the loveseat was a little less than other sites with free shipping. Customer service was a phone call away. They answered all my questions and were very helpful. My loveseat was delivered in perfect condition. The drivers put it in the room where it would stay. I am highly satisfied with my whole experience.
Dear Donna,
We appreciate your kind words. Your feedback is highly valued and we're glad to know that your interaction with us was positive.
Our team is unwavering in its commitment to provide exceptional customer service, always going above and beyond to ensure complete satisfaction. This is a standard we hold across all our operations, and we're glad to hear that it resonated with you.
Thank you once again for recognizing our dedication. We take pride in our consistent excellence and will continue to strive to exceed expectations. Your experience is a testament to our commitment to service excellence.
Best wishes,
Customer Experience Team
Just purchased an executive desk and chair over the phone. Joe was the salesperson and was very pleasant, helpful and honest. Thank you, Joe.
Dear Johnny,
We truly appreciate you taking the time to share your recent experience with us. Your feedback is invaluable.
Thank you for recognizing the outstanding service provided by Joe. Our team is dedicated to maintaining the highest level of customer service, and it's wonderful to hear that Joe's efforts resonated with you. We believe that every interaction should be seamless, informative, and enjoyable, and we're thrilled that your experience was reflective of these values.
In our pursuit of excellence, we consistently strive to exceed expectations and provide a remarkable service that stands out. This commitment is unwavering, and we are delighted to hear that it shines through.
Thank you once again for sharing your experience, Johnny. We look forward to serving you with the same level of excellence in the future.
Best Regards,
Customer Experience Team
Sean, the representative was wonderful. I actually made a mistake in my order. And he caught it and it explained to me about the warranty in what it covers. A wonderful customer service experience I had. I plan on going back to them and buying more furniture.
Service rep was very helpful, with a friendly demeanor. He helped me find the parts that I needed efficiently.
Dear Brandon,
We appreciate your thoughtful feedback. Your time and effort in sharing your positive experience are genuinely valued.
Thank you for recognizing the dedication and friendliness of our service representative. We strive to deliver outstanding customer service and provide efficient solutions, and it's gratifying to know we hit the mark for you. Your experience reflects the high standard of quality we aim to uphold in all our customer interactions.
In conclusion, our commitment to consistently excellent service is unwavering. We look forward to continuing to serve you with the same level of dedication and efficiency that you've come to expect from us.
Thank you again for your wonderful review, Brandon.
Best regards,
Customer Experience Team
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for your unique spaces, you can enjoy fast, white glove deliveries that handle the heavy lifting and assembly on your behalf.
Whether you’re furnishing for the first time or looking to upgrade your spaces, 1StopBedrooms offers thousands of items for every room in the house. To streamline your search, simply add filters based on your budget, style, brand preferences, and more. Along the way, you can take peace of mind knowing that 1StopBedrooms is always up-to-date with the latest looks, such as designer sofas https://www.1stopbedrooms.com/living/living-room-furniture/sofas that bring the whole family together. See what’s in store today at 1StopBedrooms.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lindsey,
We're thrilled to hear about your positive experience with us. Your kind words are truly appreciated.
Thank you for taking the time to share your exceptional shopping journey. It's our valued customers like you who make our work so fulfilling.
Here at our company, we hold ourselves to the highest standards of service to ensure that every step of your journey, from ordering to delivery, is seamless and enjoyable. Your satisfaction is always our top priority, and we are committed to providing a world-class experience for all our customers.
It's reviews like yours that serve as a reminder of our consistent dedication to excellence in service. We look forward to continuing to exceed your expectations in the future.
Warm Regards,
Customer Experience Team