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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great bed with a great price. It was delivered and installed within 2 weeks. I would shop here again for my future furniture needs.
I ordered a headboard to replace one that got damaged by my employees. When it cam in, it was damaged. My customer was un happy. I reached out and Sabrina L. Helped us come to a solution. She was extremely helpful and compassionate about my situation. I wish more customer focused employees were like her. I want to thank Sabrina L. For everything she did to help resolve the issue and making sure my customer (who is being deployed) was taken care of and satisfied. Thank you.
Not only did I find my dream lamps, they were considerably less than other sites. The came within days and were packed amazingly well. Such a positive experience.
Ordered a sofa and loveseat Durapella by Ashley. The whole process couldn't be easier plus the free white gloves delivery was an added plus. Everything handled through one stop bedroom. I would give it an A+ from ordering to delivery. It was flawless.
The overall experience was good. The only thing I would suggest is using a different delivery service where one can directly communicate with the company when warranted. 1stopbedrroons itself is great. The delivery company they use is terrible to deal with.
Dear Kathie,
We truly appreciate your thoughtful feedback and the time you took to share your experience with us. Your engagement is instrumental in helping us maintain our commitment to excellence.
Our team is steadfast in its mission to provide unrivaled customer service, ensuring that each interaction is both satisfactory and memorable. We consistently strive to create an atmosphere of trust and reliability, which we believe is integral to a seamless shopping experience.
We take pride in the high standard of service that has become synonymous with our identity. Rest assured, we will continue to uphold these values as we strive to exceed expectations, delivering exceptional service to all our valued customers, just like you.
Thank you once again for your valuable feedback and for being a part of our ever-growing family.
Warm regards,
Customer Experience Team
The communication on delivery was fantastic! Tracking the delivery was very helpful! The delivery men were SUPERB! Traversed some potential difficulties! Assembly was great! Thank you! We will buy from you again and spread the word!
Shopping on line was a breeze and customer service was excellent. Hope that my furniture come quickly and that it is what I expected
Dear Sophia,
First and foremost, thank you for choosing us for your shopping needs. Your words of appreciation mean the world to us.
We are truly grateful for your engagement and it's always heartening to hear from satisfied customers. Your positive experience stands testament to the uncompromising high standards we maintain across all our customer service touchpoints.
Rest assured, our commitment to ensuring a seamless and enjoyable shopping experience is unwavering. We strive to exceed customer expectations at every opportunity, ensuring that our service remains consistently excellent, just as you've experienced.
Thank you again for your kind words, Sophia. We look forward to serving you again soon.
Warm Regards,
Customer Experience Team
First let me start with the price, it was much less than other brand name stores that was selling it. It shipped fast and I received it within the same week. Awesome!
Dear Larry,
We are thrilled to read your positive feedback. Your engagement and thoughtful review are truly appreciated.
Our team is committed to providing superior customer service and it is wonderful to see that reflected in your shopping experience. We strive for excellence, ensuring all our customers receive top-quality products at competitive prices, coupled with swift delivery.
Your satisfaction is our reward. We are proud to uphold our standards of service, continually meeting and exceeding customer expectations. Thank you for being a part of our commitment to quality and excellence.
Best Regards,
Customer Experience Team
We were looking for a replacement Cal King bed frame and everything we found was very expensive. Nothing available in the local stores. During our web search we found the perfect bed at a very reasonable price and free delivery. Customer service is excellent, delivery was on time. We opted for the white glove service and so glad we did. The bed was up and ready in the time it would have taken us to unpack it. And no mess left for us to deal with. So glad we found what we wanted online.
Hello Bill,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback play a significant role in our ongoing pursuit of excellence.
We're dedicated to offering our customers the highest standards in quality, affordability, and service. It's wonderful to hear that you found our customer service excellent and our delivery punctual, aligning perfectly with our commitment to ensure a seamless shopping experience for every customer.
Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. We look forward to continuously delivering exceptional service, keeping your online shopping experience as efficient and hassle-free as possible.
Thank you once again for your support and trust in us.
Warm regards,
Customer Experience Team
It was a great experience doing business with 1StopBedrooms, all the people that I talked they treat me very professional and answered all my questions. Keep the good job.
Dear Gerardo,
We are delighted to read your kind words and appreciate you taking the time to share your experiences with us. Your feedback is invaluable and truly brightens our day.
Thank you for recognizing our commitment to professionalism and thorough communication. We take great pride in ensuring every interaction is met with the highest level of customer service, and we're thrilled to hear that you've experienced this first-hand.
Our team consistently strives to go above and beyond to ensure our clients have a seamless and positive experience. Your satisfaction is our priority, and it's wonderful to hear that this was reflected during your interactions with us.
In conclusion, we appreciate your acknowledgment of our relentless commitment to excellence. We are motivated by your words and look forward to continuing to provide the highest level of service that you've come to expect.
Best Regards,
Customer Experience Team
Your sales staff are very, very helpful and accommodating. I had a couple of glitches that were easily resolved. Again, I cannot state strongly enough how satistified I am with your sales staff.
Dear Cynthia,
We appreciate your kind words and thank you for taking the time to share your experience with us.
Your feedback is a testament to our unwavering commitment to providing excellent customer service. Our sales staff are dedicated professionals who strive to ensure that every interaction is a pleasant and seamless experience for our customers.
We take great pride in maintaining a high standard of service, and it is always rewarding to hear when we have succeeded. Your satisfaction is our greatest accomplishment and we are delighted to have met your expectations.
Thank you again, Cynthia, for acknowledging our consistent excellence in service. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Furniture arrived in good shape. The staff delivering it was very helpful and personable. Though delivery was extremely late, the reason presented to me was legit and explained in an appropriate manner! Overall! Great job as always
Dear Juan,
We appreciate your time spent sharing your experience with us. Your feedback is invaluable as it helps us understand how we're doing in meeting our valued customers' expectations.
We are proud to maintain an unwavering commitment to exceptional service. Our dedicated team is always striving to provide a seamless and friendly experience for every customer, and we're glad to know we met your expectations.
As we continue to serve you and others, we promise to uphold the excellence that you've come to expect from us. Thank you again, Juan, for your recognition of our commitment to quality and service.
Warm regards,
Customer Experience Team
Everything was way above board. My interaction with customer support was fantastic!
Although it took a month for the furniture to be delivered, it worked out just fine for me. Calling the company a couple of times to check on the status of delivery, everyone was very informational and pleasant. It's a little scary shopping for furniture online, but the couch and love seat I bought are absolutely gorgeous, the pictures do not do it justice! Most importantly its definately the quality of the build of the furniture, sturdy would be a complete understatement! Just make sure you do your measurements of hallways and thresholds, we almost didn't get the couch in, it's large and heavy, but I love, love, love my new large, comfy, inviting living room set! A few people have already asked where did I get it from, and now they know! I will be shopping 1StopBedroom when it's time to get new furniture... a new bedroom set is in the near future,
😁👍!
Hello Traia,
Firstly, we would like to express our sincere gratitude for your thoughtful and detailed review. We truly appreciate you taking the time to share your experience and the joy your new living room set has brought you.
Your engagement with us doesn't go unnoticed and is immensely valuable. It's reviews like yours that allow us to continuously improve and serve our customers better.
We take immense pride in the high standards we set for ourselves, from the quality of our products to the service we provide. We are thrilled that your interactions with our team were informative and pleasant, underlining our commitment to providing an exceptional shopping experience for every customer.
In conclusion, we are driven by the desire to consistently exceed our customers' expectations. Our mission is to ensure that every piece of furniture we deliver adds not just to the aesthetics of your home, but also to the comfort and satisfaction of your life. Thank you again for your kind words and for being a part of our journey towards service excellence.
We look forward to assisting you with your future furniture needs.
With gratitude,
Customer Experience Team
We found a bedroom set we loved but Ashley furniture had it on 8-14 week back order. So I figured I'd check if anyone else sold it.
1 stop got it to its us in less than 3 weeks total. With in home white glove delivery. So very happy. And prove was even a little less as well
Dear Mary,
We're delighted to hear from you and appreciate your wonderful review. Your engagement with us truly means a lot.
Our team is steadfastly committed to providing top-notch service and ensuring our customers' needs are met in a timely and efficient manner. It's always gratifying to hear when we've made a positive impact.
We take pride in our ability to deliver excellence consistently and it's customers like you who inspire us to maintain these high standards. We look forward to the opportunity to continue serving you with exceptional service in the future.
Thank you once again for sharing your satisfaction with us, Mary. Here's to creating more delightful experiences together!
Best regards,
Customer Experience Team
Ordering was simple, price was fair and shipping was fast. We are repeat buyers and are likely to purchase again in the future.
Dear Michael,
We truly appreciate your kind words and the time you took to share your positive experience with us. Your feedback is invaluable and motivates us to continuously strive for excellence.
Your satisfaction is our top priority and we are committed to maintaining the highest standards of service. We believe that a seamless shopping experience, fair pricing, and swift shipping are fundamental aspects of our commitment to you, our valued customer.
Thank you once again for your continued support and trust in our services. We look forward to serving you in the future and consistently delivering the high-quality service you have come to expect from us.
With gratitude,
Customer Experience Team
White glove service was excellent. They were on time, knew the job very well. In and out like pros.
Dear Larry,
We're delighted to hear from you and appreciate your generous feedback. Your engagement and support are pivotal to our success.
Our team is deeply committed to delivering a white glove service experience that is both proficient and efficient. We strive to exemplify the highest standards of professionalism in every interaction, and it's wonderful to know that our efforts resonated with you.
We pride ourselves on being consistently excellent, ensuring every customer's needs are met with the utmost care and attention. Your positive experience is a testament to our constant commitment to this standard.
Thank you once again, Larry, for your recognition. We look forward to continuing to serve you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Sofa was a great price and was delivered and set up without delay.
Dear Richard,
Firstly, I would like to extend my heartfelt thanks for taking the time to share your experience with us. Your feedback is integral to our community and we truly appreciate it.
We are delighted to hear about your seamless experience. Upholding high standards in customer service is at the core of our mission, and it’s wonderful to see that reflected in your interaction with us.
In every step we take, from pricing to delivery, we strive to ensure a positive and efficient journey for our customers. Your review reaffirms the dedication we have to our customers and our commitment to consistent excellence in service.
Again, thank you, Richard, for your kind words and for being a valued member of our community. We look forward to continuing to serve you with the same level of excellence in the future.
Best Regards,
Customer Experience Team
Ordered bar. Arrived on time but a part was broken. After a few pictures and talking to 1stopbedrooms rep. A new part was ordered. Still waiting for the new part and return of the company to complete assembly. Has only been a few days so fingers crossed that the process continues in a smooth mode🙌
Dear Carol,
Firstly, we appreciate you taking the time to share your experience with us. Your engagement is what helps us maintain our unwavering dedication to excellence.
Our team is committed to ensuring a seamless experience for our valued customers, and we take pride in upholding the highest standards of service at all times. We sincerely appreciate your patience and understanding throughout this process.
In conclusion, our steadfast commitment to providing exceptional service continues to be a cornerstone of our company's ethos. We are grateful for your trust and look forward to serving you even better in the future.
Best regards,
Customer Experience Team
Love my couch! Beautiful and delivered in a timely manner. However, if I hadn't paid for the white glove delivery service, I would have had to struggle to get the cardboard and plastic off myself, so glad I got that. Set up was very nice. Very happy with my couch and loveseat.
Dear Kathleen,
We're delighted to hear from you, and we truly appreciate your five-star rating and thoughtful feedback. Your engagement contributes significantly to our community, and we can't thank you enough for taking the time to share your positive experience.
We pride ourselves on maintaining an unwavering commitment to the highest standards of customer service. It's crucial to us that every aspect of your experience, from the delivery to the setup of your new furniture, is seamless and enjoyable. Your satisfaction is our top priority, and we're overjoyed to learn that our white glove delivery service met your expectations.
In conclusion, we strive to consistently provide excellent service and deliver quality products that our customers will love. Your kind words and positive experience underscore our commitment to this mission. Thank you once again, Kathleen, for recognizing our efforts and being an esteemed part of our customer base.
Best Regards,
Customer Experience Team
When I first saw this website, I did not think it was gonna be legit because of the great pricing. However, I finally got the courage to make the order and I do not regret it. Their customer service is excellent and they carry superior products.
Dear Lane,
We truly appreciate your thoughtful words and the time you've taken to share your positive experience with us. Your engagement is invaluable, and we're grateful for your trust and support.
Our team is devoted to providing the best customer service and superior quality products. This commitment is not just a promise, but the core ethos of our daily operations. We believe in setting the bar high and consistently maintaining our standards.
Your satisfaction, Lane, reflects our continuous endeavor to excel in service and deliver an unparalleled customer experience. We look forward to serving you again with the same level of excellence that you have come to expect from us.
Thank you once again for your stellar review!
Best regards,
Customer Experience Team
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michael,
We appreciate your delightful feedback and are thrilled to hear about your positive experience with us. It's always rewarding to know when we've hit the mark with our customers!
Your satisfaction is our top priority, and we are committed to maintaining high standards of customer service at all times. Whether it's the ease of ordering, the quality of our products, or the added touch of our free white gloves delivery service, we strive to make every part of the process seamless and enjoyable for our valued customers like you.
Thank you for recognizing our efforts to deliver an A+ experience. We take pride in our consistency and commitment to flawless service and are glad to have been able to showcase this during your recent purchase.
Best Regards,
Customer Experience Team