Rob L.

What a hassle of a process to end up with slip ons that are unwearable.

First, they say if you're a half size then they "recommend you size up" (which never works) but I listened since you'd think they'd now what they were talking about. Total fail, they slipped off my feel almost causing me to fall down the stairs in my building. I returned them for an 11 and while the return process was a bit of a hassle, I figured it would be worth it because they seemed they'd be comfortable in the right size (which sadly doesn't exist for us 1/2 size feet people).

The 11 was a bit snug but wearable as I only use them to knock around the house, that is until I washed them. The washing directions are clearly copied and pasted from another shoe since they say "pull out the laces" but these (the slip on Tree Loungers) don't have laces so guess what? They shrunk and don't fit at all now, again because they're 1/2 size too small.

Just make freaking half sizes you idiots! Well, not that I'd ever be buying these again.

I'm home, waiting for the item, and I get an update that I missed the delivery, therefore they didn't buzz the door, who knows what they did? Lazy POS' can go screw themselves, not giving a crap about when someone might need something they ordered. Irresponsible imbeciles.

First, I feel deceived. While using the free version, it checks my document and has a few suggestions (all missing commas) and says I should upgrade to premium to see 3 more corrections. I pay the $29 because I'm not committing to a year yet, and what are those three corrections? More commas. You really couldn't give me the commas for free?

It's also inconsistent. It flags that I have the word "awkward" twice in back to back sentences (which is awesome) but fails to notice that I used the word "moment" twice in back to back sentences (not so awesome).

Another thing is that it misses a lot of corrections so you can't rely on this at all and seems it takes even longer to edit.

Lastly, it's not compatible with Apple Pages so I have to open MS word or use the Grammarly site.

I won't be keeping this product.

Here's the problem with this service.

If a sitter offers a "30 minute drop in" visit for $20 (as an example) and I have three cats, Rover calculates this as three separate charges equaling $60. Does the sitter 'drop in' for 90 minutes (3 x 30) each visit? Of course not, but they calculate the bill as three 30 minute visits!

Their process is completely idiotic. I deactivated my account and found someone locally who charges per visit with no extras other than weekends and holidays.

Good images BUT even if you have 60 downloads available and want to cancel until you use them and restart your subscription, you lose ALL OF THEM if you cancel, even though you paid for those downloads, it feels like a total rip off and not in the interest of the consumer.

Firstly, their site doesn't work with Safari, switched to Chrome and thought it would be easier but of course not. You cannot compare frames by choosing a particular frame that you might haven't already liked, instead you're directed to search for a certain design or style NOT by the name, so it's useless trying to see anything side by side if you're deciding between two or three.

Check out was a challenge also. It literally offers you "Eyewear Cases Starting At $3.50" BUT then there's no way to purchase them! In fact, they don't even come up when you search "case,' Total fail and lost that sale.

Also, when placing an order, the first class USPS free shipping is expected to be 7 to 14 days for delivery, EXACKLY the same as it says for their $19 UPS delivery even though it then says it may be 2 to 4 days sooner? We ship first class USPS to the UK and it takes 7 to 10 days on average, where is this company? And there's no way to punch in a zip code and get an actual estimate like every other site I shop on? What an archaic site and system.

Lastly, customer service is only available 9AM to Noon so we couldn't get an answer to our question, Thank goodness they have 14 day return policy, if they even honor it that is, don't trust them just yet and doubt we'll ever purchase again.

Two things that are a major deterrent to me continuing to purchase from Express online (and I don't do malls/stores).

Firstly, two points. I purchase when their stuff is on sale, because it's simply not worth the full price when compared to the (quality/price of) competition. Secondly. I'm the same size in everything and every other player (Guess, AE, etc) allows me to easily shop online, not the same with Express for two reasons.

1. The last several times I ordered, they have canceled an item because it's suddenly "out of stock." yet it was in stock when I placed the order. Also, for some strange reason, it takes 4 days for them to realize it's out of stock. This is the only company this happens with ever, possibly the worst stock tracking system on earth.

2. The sizes are completely inconsistent. Wear a size 32 X 32 pants? Good luck, one will be long, one will be short, one will fit perfectly.

So the hassle of having items you're looking forward to canceled along with having to return items that don't fit correctly makes this a headache not worth it.

Made a purchase of three vests on July 15th, ordered the size according to their guidelines, two arrived, both too small, one didn't arrive (ever as of now September 9th, 2017). Contacted customer service on August 3rd, they advised me to wait until I received the third vest to see if I'd keep that or return all three, but as I said, it never came. Contacted them again on August 25th, received no response this time.

I have used dozens of people on Fiverr, whether it was a video intro, a singer, song mastering, a logo, editing a blog, or a photoshop pic fix and the one time I had an issue I was refunded thanks to Fiverr because they track the progress and if it goes past the expected delivery date, they handle getting your funds back.

You cannot go wrong!

**UPDATE: Guru did NOT respond to the BBB complaint and it was closed unresolved. What does that tell you about this company?

I think you have to pick and choose your battles and heavily scrutinize before choosing a guru. I have had an acceptable experience when it involves graphic design work, there has been communication issues every time but the end product has been to my satisfaction.

Where they have failed completely is when it comes to website design/programming. I have had three horrific experiences (3 attempts to complete one website) ending with losing my money on the last one (I have since filed a case with the BBB). Customer service dismissed any assistance so due to their safety auto scheduling and my not having 7 days notice prior payment so I could either reschedule or dispute I was screwed. To be clear, you cannot dispute AFTER the guru gets paid even if the work is incomplete!

Also, this is what I noticed. The gurus will send you examples of websites they (supposedly) created but they are not really their sites (one even had another web designers company name on the site).

The bottom line? Use caution, don't pay a dime until the work is completed, do not give them 50% halfway through the job, and hopefully it will work for you without the headaches.