website thubmnail of hackerspytech
How would you rate hackerspytech?
grey star
grey star
grey star
grey star
grey star
Egypt
7 reviews
0 helpful votes
Follow Martin W.
Unfollow Martin W.
Send Message
Share Review
Report Review

Very few jobs in programming and all clients want very cheap work. Wasted my monthly subscription for nothing. They should help new poor freelancers nor make them pay

Date of experience: April 2, 2025
Thailand
1 review
0 helpful votes
Follow Елена Е.
Unfollow Елена Е.
Send Message
Share Review
Report Review

I had no troubles with confirming my card anywhere but at guru.com. And that's why they charge you with 10 dol instead of a small sum like paypal does ( it takes 1 dol and gives it back instantly). It was a month since they wrote that they returned money.

Date of experience: April 20, 2024
California
2 reviews
4 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Send Message
Share Review
Report Review

Ridiculously complicated
November 27, 2022

Transactions that should be simple take multiple steps - funding, Safe Pay, then pay invoice, etc. I get that safeguards are in place to prevent ripoffs, but Guru goes overboard and unnecessarily complicates matters. Adding more money to the account still doesn't make the funds available to the person you hire, and when you try to fund their account it won't let you because apparently the additional funds have not yet posted... or disappeared into some netherworld. Never again - I will deal with people directly.

Date of experience: November 27, 2022
AE
1 review
1 helpful vote
Follow Matt E.
Unfollow Matt E.
Send Message
Share Review
Report Review

Poor company
July 28, 2022

I put up an advertisement for a role which they decided to police and refuse to post because they in incorrectly assumed that I was looking for a someone to do school work even though I as very clear that it was for curriculum design. It is also not incorrect to have someone assist in writing papers as long as you follow your institutions guidelines. Which generally means you can have some edit your work but you cannot have someone do your research, findings recommendations etc. They really need to just act like a job site instead of trying to police everyone on areas they know little about. Avoid- if I could give a lower mark and leave a comment I would.

Date of experience: July 28, 2022
Missouri
3 reviews
4 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Send Message
Share Review
Report Review

This company is a complete fraud. It knows it has contractors that are ripping off buyers and it does nothing to stop it. I had a contract that was contingent on the totality of the work being finished. I asked Guru.com to look at the contract. They ignored me completely when I asked them about them upholding the contract. Guru.com did not do anything whatsoever to correct the issue with the scam contractor and that contractor, Cui Wen Lan, still remains on the site after having stolen over $2,000 from me and delivering nothing. Do not use this website ever. Complete scumbags.

Date of experience: January 10, 2023
Florida
1 review
1 helpful vote
Follow Eric T.
Unfollow Eric T.
Send Message
Share Review
Report Review

I got scammed, support never responded
April 9, 2023

I was scammed by my freelancer. Contacted support and they never responded. I was forced to pay freelancer half the fee that he did not deserve as he did not complete job and passed off others work as his own. Arbitration feature is horrible, it forces you to either pay half or they will automatically pay it in full. No support, no help from guru staff. Avoid this site like the plague.

Date of experience: April 9, 2023
Texas
1 review
1 helpful vote
Follow Stan F.
Unfollow Stan F.
Send Message
Share Review
Report Review

You'll lose your funding, guru.com will not help you in any way to recover those funds, lost time, and they'll allow those companies from India to keep scamming. India scammers are all over this platform.

It's a racket, guru.com is like a tow truck company, it's all a scam.

BEWARE!

Date of experience: February 1, 2022
Bulgaria
1 review
2 helpful votes
Follow Maksim L.
Unfollow Maksim L.
Send Message
Share Review
Report Review

Hundreds of dollars wasted on fake jobs copied from other freelancers/websites. When a scmmer gets blocked - they just create a new account and do it again. No support or measures in place to protect freelancers or employers. Scammy sad place

Date of experience: January 13, 2023
North Carolina
1 review
0 helpful votes
Follow Judy S.
Unfollow Judy S.
Send Message
Share Review
Report Review

Double standard
August 23, 2022

Guru gave my info to a scammer who almost got $2000 from me. But Guru wanted 4 docs to verify my id, charged me $4.95 to vet them, rejected 2 docs, asked for 2 more, and wanted another $4.95 to vet them. I'm thinking SCAM.

Date of experience: August 23, 2022
Canada
1 review
7 helpful votes
Follow Easho A.
Unfollow Easho A.
Send Message
Share Review
Report Review

Worst experience ever
October 10, 2018

THE WORST experience I have ever had. I was charged $3.50 for no reason other than to verify my credit card. This was done at the end of my posting experience. From there it was billed in USD to my credit card where I have no way of knowing how much was billed (my card is Canadian). It then instructs me to call my bank to get the exchange rate...

The purpose of this service is to save me time not eat up more time.

As far as I am concerned this site is a scam looking for $3.50 and is intentionally designed to look good, but provide not actual value

Use Upwork. Use anything else than live scam.

Date of experience: October 10, 2018
Australia
1 review
15 helpful votes
Follow Charles d.
Unfollow Charles d.
Send Message
Share Review
Report Review

Contractor did a great job, paid him through Guru and then came the drama, they will not pay the contractor until we supply copious amounts of information on our company like bank statements etc, info I am not happy supplying.

Date of experience: September 13, 2018
Australia
1 review
4 helpful votes
Follow Gavin L.
Unfollow Gavin L.
Send Message
Share Review
Report Review

Dont waste your time
August 12, 2015

Decided to advertise with Guru.com after trying other sites. A free advert yielded some pretty poor results, so decided to try a premium one. Exactly the same result - same quality and quantity. No chance of refunding my $30 payment. Dont waste your time here.

Date of experience: August 12, 2015
California
1 review
4 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Send Message
Share Review
Report Review

After reading all the "negative" reviews about Guru I don't feel so alone. They paid for services that were not complete and refuse to contact the supplier to get my money back. Now I have to fight for a refund when its clear the service provider didn't provide me anything! The fat lady hasn't sung yet. Stay tune...

Date of experience: June 23, 2016
Indiana
48 reviews
110 helpful votes
Follow Tom J.
Unfollow Tom J.
Send Message
Share Review
Report Review

This used to be a good place to find work. Now most of the projects are low paying scams. The Operations Director can't take any criticism and blocks you on the forums so you can't leave bad comments about their company. They often take money from freelancer accounts with a vague excuse. Poor customer service for Freelancers.

Date of experience: February 14, 2016
Maryland
6 reviews
39 helpful votes
Follow sondra j.
Unfollow sondra j.
Send Message
Share Review
Report Review

Taboo Guru
March 14, 2016

I've used Guru.com three times, which was three times too many. They apparently do not screen the competency level of their contractors because none of them had a "clue" about web design - the service I sought. They put up bogus portfolios to entice prospective customers. During the bidding process, they promised the world and when they won, they delivered little. Part of the problem is a good 70% of Guru's workforce do not have a handle on the English language and therefore were unable to understand the requirements. In turn, the outcome was disappointing. Most knew the mechanics but were in the dark about designing a website. I will never use them again no matter how competitive the rate.

Date of experience: March 14, 2016
Georgia
1 review
2 helpful votes
Follow Christian B.
Unfollow Christian B.
Send Message
Share Review
Report Review

When I commissioned my first two graphic designers, their work was extremely underwhelming. What they charged me for their shoddy work was downright laughable. But, then the real issue with the site was revealed. It uses this terrible "Safe pay" system, which gives the "guru" total control over the funds, as if you just fully paid them upfront. It defaults to "auto pay" which means your funds might go through even before the work is completed. But auto pay is not the main issue. Regardless of "when" it forces you to pay, you are still going to be forced to pay in the end, no matter what. You have no recourse if the work they provide is garbage or doesn't even match your instructions. There is a reason these sub-par designers are using this site. It's because, unlike fiverr, customers have no way of rejecting their garbage tier work. Don't bother. It's completely anti-customer. I only wasted a couple hundred dollars on this site. I can't imagine hiring people for more expensive jobs like web development, using this shady platform. Don't even bother with this.

Date of experience: December 30, 2021
New York
1 review
7 helpful votes
Follow James A.
Unfollow James A.
Send Message
Share Review
Report Review

Shell Game
March 29, 2020

Guru site and policy is so confusing. As if they designed it to hide your money. On multiple occasions, gurus had been paid without my approval. Which points to another deficit... lack of vetting. More than once, guru's have taken payment and then disappeared without delivering anything. Unfortunately terms and milestones are initiated by guru... which is backwards... employer should be establishing milestones and payment terms.

Date of experience: March 29, 2020
Arizona
7 reviews
22 helpful votes
Follow Arthur H.
Unfollow Arthur H.
Send Message
Share Review
Report Review

The website is okay - it's a clearing house for graphic artists. You post a job, and graphic artists then bid on it, and you pick one. But you have to be really careful in hiring. I got one decent web designer and one real flaky one. The site has some controls where you can get disputes resolved. Be sure you stay within their regular procedures, because you may need their protection!

Date of experience: May 5, 2011
Texas
3 reviews
23 helpful votes
Follow Chris B.
Unfollow Chris B.
Send Message
Share Review
Report Review

Un-Safe Pay is unsafe
August 7, 2017

First of all the tiny bit of good. Guru seems to do some quality control on their job posters. Most jobs are legit from decent people.

Then the bad. The escrow system allows you to automatically bill your client without providing any results. All the money is instantly funneled offshore despite their lies about being located in Philly or NY. You add those two details together and you get a scam site. Where most freelance sites like to scam the contractor Guru goes after it's clients.

Date of experience: August 7, 2017
Canada
4 reviews
7 helpful votes
Follow Dan S.
Unfollow Dan S.
Send Message
Share Review
Report Review

I had a lot of difficulty setting up my account, especially the profile bits, probably due in part to my use of FireFox and Chrome. But, their tech support people responded and put the data in for me. For an electronics engineer, I'm not seeing a lot of activity so far, and the constant reminders of upgrading to a paid membership are the primary reasons for not giving them a higher rating. For Pete's sake guys, let me use the site and make some money, then ask me for some...

Date of experience: August 31, 2013

Overview

hackerspytech has a rating of 1.2 stars from 139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with hackerspytech most frequently mention customer service, credit card and phone number. hackerspytech ranks 105th among Freelancing sites.

service
30
value
30
shipping
18
returns
21
quality
27