Damon"Thatguyoverthere" H.

Another website that promises what you want to hear. Says items delivered in 3-4 days and its only getting to canada 1 week since ordering, so still waiting for item. The wok I ordered is great and the price was decent. Would order again but would expect the long ship time.

Ordered a softener from aquatell.com and it was processed and handed over to the shipper quickly( within a couple days). The shipping was "free" (included). Although the shipper took the parcel on a wild goose chase and it took way to long, Reid, the water specialist, helped to straighten the issue out promptly and professionally. Thanks Reid! If there wasn't such a kerfufle during shipping would have been 5 stars but unfortunately being an online company part of your business is judged upon who you decide to use as a shipper. I would order again even after the shipping fiasco.

A year later and the softener is working great. Had a small prob with the water measuring part and was promptly shipped a new one.

Cellular provider working from the telus, bell network for much cheaper. no call center but when it takes an hour to talk to a human at telus or bell what is the difference really? forum based tech support with ways to make your bill cheaper like 2$ off for auto pay and 1$ off for every referal. even money off for helping others on the forum.
if you decide to sign up please message me here when u order your sim and i will give you my number to use as a referal thanx! for the dollar in advance.if not cool it's still a great service.

They will promise you a shipping time but it means nothing. they sent my package to the wrong town then tried to blame me for not supplying them with a proper postal code. it was properly supplied to them, i have the proof but they just grasp a t straws trying to lay the blame anywhere but at there own incompetence. they outsourced the delivery to loomis who outsourced to some one else who outsourced it to another courier so they don't even know where my package is, nevermind when it will actually arrive. will never order from a business that uses dhl again. i thought purolator was bad but dhl takes the sh*tty cake.
Update: courier arrived minutes after this review and then tried to charge me a second time for duties so keep or print a receipt.

Ordered cell signal booster on the 6th of december and it has yet to arrive (13 days ago) i am rural but they told me 3-4 business days. paid for the customs ins. and good thing too because i got a call from dhl(worst delivery co ever) and they demanded 38 bucks to deliver..and that was a week ago. had to pay, then use lightinthebox ticket system to get reimbursed. something a little shaddy about a company that only has a ticket system for customer inquiries. I went to make a ticket with lightinthebox for not recieving and found that they listed my purchase as delivered. i guess since they paid out the customs $ they think it was delivered? they also use dhl for delivery so no guarantee when it will arrive. they can tell you any delivery time and it means nothing. stick with an online company from your own country and skip the bs. i see lightinthebox repling to these reviews with bs about "go check your tickets". that way it looks like they are resolving things. but really? how about a chat or an email or a phone number? too legit i guess. OMG is trump right?? bad idea to buy from china? you be the fool, er i mean judge. don't want to leave my order number because if it never shows up i don't want to be blackmailed into changing this review to get proper service as i've read in other reviews.
i probably would order this item from them again but only because its not available in my country without considerable mark up, but at least i would be aware of extended delivery times and always get the customs and tax insurance unless your country has a free trade agreement with china. update received Lintratek 65dB LCD Display GSM 850 3G 1900 Dual Band Repeater and is working with a little finesse. get cell network analyzer and made sure it wasn't oscilating.(it was)

service is lackluster and employees don't give a @#$% about the customer or their parcel...just there for the paycheck

So far its taken 2 weeks to get a package delivered within the same province! And it cost $20 more than canada post.
They also conveniently suspend the delivery gaurantee when they get busy.
poor business practices don't use unless you have NO other choice...seriously try a carrier pigeon first!

I was a walmart weekly purchaser until they decided I am rural and attached ridiculous shipping prices.

Tried partsavatar after I found my usual US part site got too pricy due to the sinking canadian dollar. now i've used them 3-4 times and the most recent is why i'm changing my review. i order parts on a friday before noon and it wasn't shipped until the following monday evening. and when it was shipped they used the slowest possible shipping agent in canada....purolator. on partsavatars website they claim my parcel would arrive between the 6th and 10th (ordered on the 3rd) but purolator is quoting the 22nd. when i tried to contact them by phone, email, and the "chat" button i have yet to get a response. so only order if it saves a great deal of money and you don't need the parts for 2 weeks. Once again rockauto will be my goto parts store.

Good on all aspects. Have started using a different site now due to poor canadian dollar.
EDIT: back to being my #1 goto for parts.