ZulilyReviews 4,523

This is the worst online store. Received an item 4 weeks after ordering crammed into a very small bag (probably to save on postage). I ordered a large... and it wouldn't fit a large child. When I sent them an email about returning they replied with ridiculous requests to take pictures of the tags (of which their were NO size tags) and the UPC code. When I replied to them my camera was broken I did not receive any reply. Their 7 day time window is almost up;... luckily I paid via PayPal and now have a pending complaint. Good luck! Horrible experience

I ordered one thing from them, it was terrible quality. I received a credit and thought, this will be the last time I order from this site. I got a pair of studs and when it arrived the stone had fallen out and the posts were bent flat because the company decided it was a good idea to ship CZ earrings in an envelope without a box - just the earrings. No wonder they arrived destroyed. To make things worse it was a nightmare trying to get my Visa refunded. It took almost a month of sending emails because a different rep responds each time. So I basically had to give the whole story over and over again from the beginning. Gross incompetence. Terrible products. The worst online retailer. Do yourself a favor, and stay away from this company

My mom and I ordered something a couple of years ago (2012). This site is STUNNING! I don't understand how everyone else is giving this a faulty image, but it's not my business, I am only giving out an opinion. This website is great! My mother had ordered me a Polo Assn. Yellow tee, and another one with mixed colors. They all fit perfectly and matched in size. I hope other people had a great opportunity. I believe this website is no scam, and DEFINITELY THE OPPOSITE OF DRESSLILY. (Dress Lily is absolutely terrible, and horrible service)

I MADE THE AWFUL MISTAKE OF NOT READING THE REVIEWS FIRST. I WANTED TO WAIT FOR ALL MY ORDERS TO COME BEFORE I WROTE THE REVIEW. FIRST TO SHIP: SHOES - ALL OF THEM WERE STRETCHED OUT. SECOND ORDER TO SHIP: TOPS (CLOTHING) - NOTHING LIKE THE PICTURE AND ABSOLUTELY HORRIBLE QUALITY... THEY LOOK LIKE MOO-MOO'S INSTEAD OF TOPS. THIRD AND FINAL ORDER TO SHIP: A FLOWERBOMB EAU DE TOILETTE. THEY WENT THROUGH GREAT LENGTHS TO CUT OUT THE BARCODE AND THE SECRET SERVICE CODE ON THE INSIDE OF THE BOX. NOT TO MENTION, THEY DIDN'T EVEN PUT IT IN THE CORRECT TYPE OF BOTTLE. THIS SITE IS NOTHING BUT A BUNCH OF THEIVES. SHAME ON THEM. THEY SHOULD BE MADE TO SHUT IT DOWN. I'M FLIPPIN PISSED!

So this is my second review. Initially I had given zulily 3 stars. I really liked 2 of the shirts and a pair of pants that I received. Well then I ordered from them AGAIN... yes I was hopeful. NEVER Again! Every item I received (palazzo pants, jumpsuit, leggings and tunic) were not what I expected. I will not wear the palazzo pants or the tunic due to size and poor quality and there are no returns (which they make clear up front.) So I gambled. The jumpsuit and leggings I will wear but they definitely do not look like they did in the photos online. All 4 items are cheap and poorly made Can you say flea market!?! Unfortunately I'm awaiting one more delivery from zulily. That will be my last and final order. The main problem with their clothes is the quality. Cheap cheap cheap.

Shipping took over a month. Clothes I ordered where very low quality and look cheap. One item, which I ordered as a 1X would not even fit over my head. It fits my size 6 sister. Very disappointed in the products. Will not order from them again. Will stick with Amazon. Be vary wary

After debating on trying the site out for many months I finally broke down and purchased over $100 in clothing. On the site it said typical delivery takes 10-14days. It took almost one month for me to get my first package. I ordered 8 things and they split my order into 3 separate packages. I am still waiting on my last package. The clothing I did get was very cheap and the pants were see through. They sizes were also not correctly described. And worst of all there is a no return policy! I will never order from them again!

I have been a Zulily customer for approximately 2 years. Let me be perfectly blunt here... the clothes suck! The vast majority of the clothing is shoddy, inappropriately sized, cheaply made and/or see through. I quit buying clothes from this site for awhile then i got suckered in again by the wonderful pictures on the website. I thought well I am sure they have improved and I ordered clothes again which was a HUGE mistake! Same song, different day! It is quite ironic that I started reading all the bad reviews today. Then the mailman appears with a Zulily box just for me. It contained 3 tops which of course look nothing like their photo and a pair of shoes that comes nowhere close to fitting! Here again I am left holding the bag... or box! I had to have a garage sale a few weeks ago to get rid of all the things that didn't fit or I would have been arrested for wearing out on the street because they were see through and flimsy. I had one lady at the garage sale say "I always wanted to buy from Zulily and ended up buying 1/3 of all the clothes. I didn't feel bad by selling her the clothes because at least she was lucky enough to see what she was buying before being ripped off. I was lucky to make 1/8 back on what I sold if that much. This is the second pair of shoes that I ordered that don't come close to fitting. They must have camera persons taking the pictures that also moonlight as magicians because they always look better on the site then they do in person. This delivery today was the straw that broke the camel's back! Everything I ordered is here. I am done with this company. I have enough merchandise here that I could open my own consignment shop! The only reason that I even gave them 2 stars is because of all the kitchen items and jewelry that I bought I was quite satisfied with. Sorry this review is so long but I could go on and on for hours about this company. So Zulily, I only have one thing left to say. See ya, wouldn't want to be ya!

At this writing, I have yet to even have my stuff arrive to THEM, and my order was placed 13 days ago. I just checked my order and it isn't due to arrive to them for possibly another 5+ days.
It seems items generally ship within 12-16 days after your order is placed (which is after the 3 days the items are up for sale) from the seller. Each item sold on Zulily is there for 3 days, after that time the orders are sent to the seller and they have up to 16 days to ship them out to Zulily! Then figure an additional amount of time from that point before they arrive to Zulily.
Then they will go through it and maybe get it out in the mail to me a few days after that.
So basically, a month will go by from the time you place your order to the time you get it.
If you are shopping for something and want to use it/wear it right away, this isn't the place to shop!
Granted, they take your money right away! And don't even send you an email conformation that they received your order. Supposedly, they will send you notification once it is actually shipped out to you - will wait to see if that happens or not.
I a just hoping that I don't have to have either item (or both) returned because they don't fit - GOD only knows what hoops and time you will have t jump thru to get that accomplished. Needless to say, even if the stuff fits, I will not be shopping with this site again. The money I am saving isn't worth the time lost waiting to get it.

I ordered more then 25 clothing items in 8 orders. The wait for my packages didn't bother me. Mostly of the items fit, some were slightly smaller. I got compliments on the pants and tunics when I wore them. Two pair of leggings I ordered were see-through and not what I expected for $9.99 each. The bad experience came with 2 Aggie personalized beach towels $24.99 each. Too thin, small and when I washed them in cold water the red stripes ran on the white stripes.
Originally the NO RETURN policy didn't concern me but now it does.
I don't think I will buy anything from this site again

Zulily can be great, but order what you know. I have bought clothes once from a "designer" I didn't know and I will never do it again. It seems as though any person who owns a sewing machine can sell clothes on Zulily. I don't think most of them are real companies. Zulily does have deals from name brand companies. This is what you should look for. You know the fit or quality of the item. You HAVE to look around before buying. Check Amazon. Often I find toys or appliances for cheaper on Amazon. Today I saw a cuisinart griddle for $89 bucks. The same griddle is $50 at Costco. It retails for $100. Use a 20% off coupon from bed, bath, and beyond and it is cheaper. Also check Amazon for reviews on products you are unfamiliar with. The shipping is slow... we all know that. But don't get suckered into a "deal" without doing your homework!

First order had a decorative item that seems just fine. The clothing items are oddly made. The shoulders are so tight a friend two sizes smaller couldn't get it on, and the other item was made of inexpensive t-shirt material. It's very difficult to find return information other than email them and follow the explicit instructions and return at your own expense for a credit. And this has to take place in 14 days... Waiting for their explicit instructions. Onerous.

I made 3 different orders after seeing commercials and hearing about all the savings. I ordered 4 pair of shoes... 1 fit and were made very cheap. Some of my sizes were not what I ordered. Out of the clothing articles---awful! I (a 35 yr. Old woman) have a large shirt that my 6 year old daughter wears. Everything says made in China and is CHEAP, CHEAP, CHEAP!

Read up on the company before buying anything! I will never order from Zulily again!