ZulilyReviews 4,523

I am so disappointed! I ordered adorable shoes and they arrived today. The quality was good and the price affordable, but the shoes did not fit. (I've been wearing the same size for the past 10 years.) I wanted to return them but they told me I had to pay the postage. Crazy. No one should ever buy a pair of shoes on the net unless there is free return. After several phone calls they agreed to take them back, but I do not need the hassle and would not order again from this site. (They are also having problems with e-mail FedEx labels and so they are mailing me the label and it will take 7 to 10 days! I will not get a credit, if I ever do, for several weeks)

Oh well, I used to love Zulily, but no more. They turned a really nice quality store into mostly junk. And too much of it. They used to have mostly children's clothes and some women's and most of it was top quality - really nice and genuine great deals. Now there's a glut of what clearly appears to be their own company making a bunch of stuff for women in the same fabrics over and over again. With what appears to be inflated prices crossed of so you think your getting a bargain. That's pretty obvious. And then the children's things are mostly cheaply made and the ones that aren't are much higher prices than before. There are too many different kinds of categories and when you scroll they keep changing so it's confusing. I used to love how organized and easy to use the previous layout was. The other thing is there's no point buying something like shoes or purses, because you have to pay to send them back if they even let you and it's expensive.

Bottom line - Another company that started off awesome and did a nose dive after becoming well known. Come on Zulily, bring back the old uncluttered website with more QUALITY children's clothing. If I want women's or men's clothing I'll go to Hautelook.

Their customer service people are just great, but that's the best they have going for them.

I see a lot of negative reviews but I had a great experience. Out of many many items, I would say I didn't like maybe two. And that's just because they didn't look good on me. I know what looks good and flattering so I stick to that now. Quality has been good, things wash well, and I am not buying the expensive items. These are all in the lower to mid range price. I get compliments all the time. I buy very often. I recommend them!

Didn't even receive my first order yet and I was lied to. It said "FREE SHIPPING" and when I checked my invoice it showed that I was charged a shipping fee. I sent them 4 emails about this and each time they responded with the same reply. It was as if they just sent me a "form" email. The email they sent gave me some BS about "if the them is bulky" or "the next purchase in the same day" or "over a certain amount" etc. etc. Etc. No where did it state any particulars, just "free shipping". I never checked any of the reviews before I placed my order... if I did, I wouldn't have placed an order with them. It's extremely frustrating writing emails only to keep getting the same response. It seems like they "take your money and run". I would give them a minus 10 star review but this stupid system doesn't allow this.

When ordering from Zulily you have to check their size chart for each garment as they differ from supplier to supplier. Unfortunately I've had to rethink my figure from being pleasingly plump to obese! I've ordered from a 14-16 to a 4X. Too big I can take up, too small goes to a thrift store. ALL of their clothes run on the small size due to being made in Asian countries. I have a petite granddaughter who loves their prices and garments - me, not so much!

I ordered 3 tops off of the Zulily site. I received my order, no problems with the ordering or receipt of the items, but the quality was very poor. 1 top had a button sewn wrong and when buttoned, it left a large gap in the middle of my chest showing my bra. The same blouse had very poor quality of material. Very cheap and rough to the touch. I had a hole after washing the top only 3 times on a cold water/gentle cycle. Not impressed. And yes, the sizes are way off.

I been a zulily customer since 2013. I buy all my daughters dresses and shoes from them.Ive had to deal with customer service once for a shirt i was unhappy with, they sent me a new one no questions asked and they let me keep the other one (no charge)I love zulily because a lot of the dresses and shoes i get from them i can't find here and my daughter gets compliments all the time, especially on her shoes. I have no complaints with zulily, yes it takes awhile to receive your goods(about 6 weeks)so don't order something that you will need before that time. Dont listen to all the bad reviews you read on line, theres always going to be complainers. Judge for yourself. I give zulily 5 stars.

I don't appreciate that there's only women's and children clothing. Mothers aren't the only parents. On the commercial they're making it seem as if the mother is the only parent that count. I am a father, and I shop for me and my child. I should be able to shop for both of us at the same time. Women are always complaining about wanting to be equal, but there nothing equal about Zulily. As matter of fact, there aren't really any boys clothing on the site either. Seems sexism to me.