Stephanie C.

I love this site because they have an awesome selection of styles, colors and fabrics. Also, their customer service is great. I have to say it's not as speedy as I'd like due to there's no number to contact someone; only the message feature, but they respond promptly and resolve issues quickly. I got this for my granddaughter so I'm not able to include a photo right now, but the dress was so pretty and fit perfectly in accordance with their measurement charts, etc.

Oh well, I used to love Zulily, but no more. They turned a really nice quality store into mostly junk. And too much of it. They used to have mostly children's clothes and some women's and most of it was top quality - really nice and genuine great deals. Now there's a glut of what clearly appears to be their own company making a bunch of stuff for women in the same fabrics over and over again. With what appears to be inflated prices crossed of so you think your getting a bargain. That's pretty obvious. And then the children's things are mostly cheaply made and the ones that aren't are much higher prices than before. There are too many different kinds of categories and when you scroll they keep changing so it's confusing. I used to love how organized and easy to use the previous layout was. The other thing is there's no point buying something like shoes or purses, because you have to pay to send them back if they even let you and it's expensive.

Bottom line - Another company that started off awesome and did a nose dive after becoming well known. Come on Zulily, bring back the old uncluttered website with more QUALITY children's clothing. If I want women's or men's clothing I'll go to Hautelook.

Their customer service people are just great, but that's the best they have going for them.

Whoever designed and maintains this website is completely incompetent... it's the worst ever. I finally gave up trying to use this site because it's so frustrating and the DON'T care. I and apparently many others have told them about all the problems loading and navigating this website and nothing has been done. Too bad because some of their stuff is really nice, but it's not worth it. Goodbye Hautelook - I will "look" elsewhere for designer bargains.

I've been shopping at 6pm for at least 7 years now and I just love their great deals. They also have a pretty darn good inventory and free shipping too. Besides that, I recently contacted them because a pair of slippers I got for my granddaughter were defective and I hoped I could return them with a prepaid label instead of paying for the return shipping as I usually do when I need to return things to them; well, not only did they respond quickly but they said that since they didn't have the item for an exchange they would simply credit my original form of payment and I could donate the item or do whatever chose with it. That is a company I will always return to again and again. I'm happy - what more is there to say.