ZulilyReviews 4,523

Yes w t f this company sucks
When you order things you get 1/4 of it one week and 1/2 3 or 4 weeks later then the rest comes /i understand they get there crap form other companys and so on
But it takes forever to get your order

Zulilly has a lot of other companies it goes thru for items so it all depends who you are ordering thru i ordered a couple storage solution type items got them in a decent time and are working well have had them for about 2 wks i also ordered two dresses they are great fit just right and nice soft fabric and they came in good time. Now for the you never know i also ordered two pairs of leggings with fleece lining well i think they are for plus size children they were not even long enough for me and i am 5'3" so its like a 50/50 chance you get what u want luckily my cousin is a foster parent and runs a clothing closet so i wont even try to return them but donate to my cousin. The leggings also took the longest to get but i watched the tracking thing and as soon as the got to zulilly the came quick so it just took forever for them to get there from other company. The dresses were from bellino and dex and the leggings from mopas. Hopefully they will root out these comapanies that have bad products and slow shipping and then zulilly will be better.

My first order from zulilly.com was 6 weeks ago. Im still waiting on 2 pieces.of items to be delivered. I ordered 5 ladies tops. I came in the wrong size. I was absolutely dirty with alot of dust and the other are made with material that is not even fit for sleeping in. Its the worst quality material I have seen in my 36 years on this earth. They look like they can only be worn once. I am in absolute disbelief right now. A rating of 1 is honestly too high in my opinion

Beware if you are going to buy other products from them, specifically adult clothing, shoes and jewelry of unknown brands. Poorest quality, cheap fabric, wrong size chart, a month shipping time, misleading strike thru price. Brand named products are fine except for Swarovski jewelry, product name said Swarovski xxx bracelet with $100+ or $200+ strike thru price, ended up its a Swarovski element poorest quality junk jewelry shipped from china a month later. Don't worth $5!

Though customer service are helpful if you email or call them. They would refund you or accept return for high value items, you still need to pay for shipping both way though even though they misled you to make the purchase or screw up the size chart themselves.

I would buy from them for any baby products, brand names you already know the quality like Uggs, Oilily, Lasportsac, boxed grocery, etc

I hardly ever shop online. I ordered boots for my daughter. They not only took a while month to get the product to me but my order was missing items I ordered and when one pair of winter boots came the product wasn't what I ordered. I ordered 2 pair of boots. One winter black 38th faux fur trim and other fashon size two. I received a taupe riding boot in a size 8. Which it's even MY size! Then when I called to get it fixed they confirmed a full refund of 50.93. But the email they sent saying I will only be receiving 18.00 back! I reported them to the better business bearu. This is so disappointing. Now I have to wait until I get the full refund to even get her winter boots as town is an hour away! Its below 0 and I have a 20' snow drift in my yard and my daughter has to walk to school and back everyday!

They tried getting out of their shipping guarantee but I could provide proof. Received my package and I am extremely disappointed. Clothes are balled up and thrown in the box not even placed in protective wrapping. They are wrinkled beyond recognition. Awful quality. Customer Support is awful. Three separate occasions I have been told their system is down can I please call back later. They don't want to deal with returns or unhappy customers. Wish I had done my research as they have many complaints. Buyer beware!