lauram221

Laura M.

3
Level 3 Contributor
Angier, NC

Contributor Level

Total Points
2,078

23 Reviews by Laura

10/5/21

I am a long time Suntrust customer. The recent merge with BB&T, now Truist is a nightmare! Not only has my branch closed, I can no longer make deposits unless I can go to the bank during business hours. The online website is down more often than not. They have been "Working on it " for the past year. I can't even use the ATM for deposits, but BB&T customers can. The people are rude when you call and explain your problem. I was told " hold on you must be a Suntrust customer, I can't help you. Let me find one of their employees." That's not a merge, it's two banks one building. Lots of new fees, which is why we didn't use BB&T to begin with! Currently looking for a new bank.

Tip for consumers:
Look for a different bank! This one is not customer oriented. Two banks trying to be one. Many hidden fees!

10/4/21

I received notification from my Credit Reporting Agency that my QVC Credit Card was cancelled. (Synchrony Bank) I called and was informed they close accounts if you haven't used it in 24 months. No notice given! I am not a huge shopper but I didn't know I'd be punished for it. Unless you shop QVC regularly, use another card, don't fall for the "We can offer you $50.00 credit if you open an account ". Closing accounts does bring your credit score down.

Tip for consumers:
I wish I had been made aware that non activity would close my account.

Service
Value
9/25/21

I have never received a book I wasn't happy with from Thriftbooks. I love that you can earn points for free books, the free shipping, the wishlist so you get an email when they have a book you're looking for. One of my favorite things about this store is that you can choose your book, meaning they tell you what they have, new, slightly used etc. all with reasonable pricing. Personally for certain books I enjoy writing in the margins, it's interesting to read someone else's views. If you are like me and enjoy reading with the actual book in hand, I promise one visit to this store and you'll be hooked!

Tip for consumers:
Create your account and use the wishlist for any books you’re looking for and they will find them and email you when they have it. Plus you earn points for free books!

Products used:
I have received books from this store for over 5 years now

Service
Value
Shipping
Quality
9/25/21

I happened upon this website when I was looking for a nice journal. They have beautiful things at great prices. Shipping and delivery are fast. I have ordered a few times now, just recently sent my niece some things for her birthday that I know she's going to love. If you're Wiccan or just looking for crystals, journal, books or just original gift ideas check out their website!

Tip for consumers:
Beautiful Journals, lots of supplies for different types of worshippers.

9/25/21

I re-financed my mortgage in 2018 with Loan Depot. I started the process and lost my husband a week later. My loan coordinator was extremely helpful and made everything go smoothly as I was in a really bad place emotionally. They were true to their word and lowered my rate, and mortgage payment. I took out $25,000 extra to do some home improvements as well. It was a very easy and fast experience as I had never done a re-finance before. They came to my home for the closing and were very nice and respectful of my family and what we were going through. I lowered my rate to 4.5%. I have never experienced any problem making my payment online. My Insurance and Taxes are in my mortgage payment and Loan Depot has always made the payment annually and on time. I have only positive to say about them, the process, their customer service and rates.

Tip for consumers:
Only positive thoughts and experience with Loan Depot

Products used:
Re-Financed Mortgage.

Service
Value
Quality
9/25/21

If you are considering this card beware of fees they do not tell you about. There is an annual fee, credit protection fee and if you add an Authorized User to your account there is a $19.00 annual fee for that. Paying online can also be an issue as the website is hit or miss. If you call to tell them you can't access your account to make a payment, they will try to charge you for making a payment by phone! Also if you don't have the time to keep checking to see if their website is available, they will charge you a late fee no matter that you couldn't get access! There are much better cards out there!

Tip for consumers:
Many hidden fees. Not reliable service.

Service
Value
Quality
125 Views
9/10/21

I love Food Lion! The prices are very comparable with other grocery stores and you can download coupons to your Food Lion card. I absolutely use Shop and Earn every month! It's nice to get back money on things you have to buy. I tell everyone to get a Food Lion reward card, it's free and to go online the first of the month to activate Shop and Earn. I received $32 last month to spend on groceries!

Tip for consumers:
Before you shop get a rewards card, go to website or the App and load your Shop and Earn offers and coupons! Get paid for the groceries you buy!

Products used:
All groceries

Service
Value
Returns
Quality
9/10/21

Walgreens in Angier NC is awful! I really don't have any other options. Twice now I have had medication missing and they are Controlled Substances. The Manager, Luke is rude, he informed me that he found my medication in the pharmacy I could go back and get it. I told him driving was hard for me, he said " I did my part, I found your medication." I went today to get it, spent 27 minutes in the drive thru, and treated like crap. I was asked to come inside when I said no, I had already waited 27 minutes the girl finally asked someone, then she tried to charge me again! I spent 2 days to get medication not to mention the pain of having to drive! If you have ANY other options STAY FAR AWAY from this store!

Tip for consumers:
Long wait times. Rude staff and check medication for missing amounts

Products used:
Medication

Service
Value
Quality
16.9K Views
12/23/19

I ordered online during the promo for buy 3 get 3 free. After they shipped my incomplete order I received an email saying they were out of 2 items. I was never asked if I would like a different scent, why would they they were free! Over an hour and still on hold! Never again, I can go to Kohl's, Hallmark etc. to get a Yankee Candle. For such a large company I'm very disappointed in their treatment of loyal customers! Try candles from Bath and Body or Old World Market! Better than Yankee Candle!

12/10/17

My family has had Netflix for 8 years now and the only negative is they don't have many of the classics. It's hit and miss. Sometimes they're there, but not for long. We could use more of them. Please!

241K Views
12/10/17

I love that you can find almost anything here. Hand made products are beautiful! I have never been disappointed and everyone has loved the gifts I have given them that I bought here! That's saying a lot when you're teenager is excited about your gift!

70.7K Views
12/10/17

Great place to get all you'll ever need for your pets! Never run out for last minute supplies again! I haven't received anything from them that my dogs and I weren't completely happy with!

74.4K Views
12/10/17

I shop online often and I have always used another "cash back" site. CouponCabin has not only stores the other site doesn't have but they give you coupons to use as well! My Xmas budget went a lot further this year! If you haven't tried CouponCabin yet, try it. What have you got to lose? You won't be disappointed!

12/8/17

What can I say? It's Walmart! I love that I don't have to stand on line for ever anymore. I shop online and pick it up at the store! No muss, no fuss!

7/3/17

Always excited to go here! Great sales during the holidays and who doesn't love their products! Candles burn great and smell wonderful. We are all addicted to the lotions, soaps and linen sprays!

7/3/17

I received my card a year ago. I received a letter today cancelling my account for " Inactivity". I'm having surgery in August and had planned on using my card for a portion of my bill. Spoke with Customer Service and was told to re-apply. When I voiced my concern about my credit report showing an account closed than re-opened, I was told by the representative that I should have used my card sooner! I will NOT be re-applying, I will stick to my MC or Visa.

12/13/16

You can't beat HGTV when it comes to ideas! Anyone looking to update or remodel should make this their first stop. Great ideas on how to save you money with DIY projects. Also a great place to get ideas on how to make the most of your space. They also have recommended many awesome stores that I wouldn't have known about at prices that are affordable. Whether you're looking to update a room, plant a garden or completely remodel, HGTV should be your first stop!

195K Views
12/10/16

You can find anything here!

12/10/16

I have always had pleasant experiences with Macy's. I love their sales.

12/10/16

Can be a bit pricey but the quality is well worth the price! I still have jeans from 16 yrs. Ago that I bought here. Now they are coming back in style!

Laura Has Earned 18 Votes

Laura M.'s review of Yankee Candle earned 6 Very Helpful votes

Laura M.'s review of Etsy earned 2 Very Helpful votes

Laura M.'s review of CareCredit earned 3 Very Helpful votes

Laura M.'s review of Zulily earned 6 Very Helpful votes

Laura M.'s review of Forever21 earned a Very Helpful vote

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