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ZooskReviews 3,542

2.4

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Zoosk Reviews Summary

Zoosk has a rating of 2.4 stars from 3,542 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 13th among Dating sites.

service
316
value
325
quality
288

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Texas
1 review
0 helpful votes
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I recently had a Zoosk member respond to a "Hi!" and after maybe 7 questions back and forth got the feel the member was actually practicing some hate on the site! The explanation can be convoluted to explain on here. When I finally got a contact on Zoosk "Tizzy" and explained to her what had been said because she cannot see my chat! She heard nothing of what I had called to complain about. When I asked for a supervisor she refused and stood fast on why she could not allow me to talk to a supervisor. "I had not explained a reason for it?" Eventhough I told her racism, discrimination and a derogatory comment as F... Off are reasons enough Tizzy refused to allow me to speak with a supervisor.

Date of experience: June 3, 2020
Texas
1 review
1 helpful vote
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Utterly jammed full of fake communications, profiles that are clearly fake, scammers. Please, don't waste your time with this website. The few real members I have met all laugh about how many fakes and scammers there are on the site.

In addition to that, the app is incredibly glitchy... it's like different sections of the website don't talk to each other... one will tell you somebody looked at your profile and when you go to look who, it says the profile doesn't exist. Or someone sends you a message and it registers hours later.

I have not met a single real member that will renew. This thing is a joke.

All these review sites that tell you it's 9.5/10... check them out... none of them allow you to leave your own reviews. That should tell you something in itself.

Date of experience: May 30, 2020
New York
1 review
9 helpful votes
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Terrible site
May 18, 2020

Poorly designed, did not have high expectations to begin with but this was even worse that anticipated. Only got replies from apparent scammers. I would not be back on any dating site but except for the pandemic. Altogether not a pleasant experience.

Date of experience: May 18, 2020
New Jersey
1 review
0 helpful votes
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A Success!
May 14, 2020

I have met a charming, affectionate, caring and attentive gentleman on Zoosk. It is just the beginning, but God willing, I am looking forward to a life long journey with him.

Date of experience: May 13, 2020
Florida
2 reviews
0 helpful votes
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Met a good man
May 14, 2020

Thanks Zoosks. I met a really nice guy! Things are going great! I reccomend this site. I was doubtful for a long time. Now I'm hopeful again.

Date of experience: May 13, 2020
Texas
1 review
2 helpful votes
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In less than 3 days I found the love of my life! Thank you Zoosk! We are perfectly matched. We have so much in common and attracted to each other inside and out!

Date of experience: May 11, 2020
North Dakota
1 review
3 helpful votes
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After cancelling my subscription and confirming my cancellation, they continued to take money out of my account for 3 months. I kept calling, but because of covid there was no one available to take my calls but continued to take my money from my account. I had no activity on the website AT ALL because I did not want to be on there anymore. I didn't trust them anymore. They would send automatic messages to other people that I did NOT approve of that said was from me. That would answer me saying they were replying to my message. They did not update information and they refused to refund the 3 months that I was inactive and couldn't contact anyone. Even though I fully confirmed my cancellation they said that wasn't enough. That I had to confirm it in an email. However, they never told me that at the time. So they basically apologized and said there was nothing they could do about it. This company is a joke and has no problem going into your bank account to take your money. They have no problem sending messages without your knowledge to try to create the connections without your consent. I fully regret ever dealing with this company and feel sorry for anyone that does.

Date of experience: May 11, 2020
Pennsylvania
1 review
13 helpful votes
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Bad
May 10, 2020

I realized after not receiving response from local women that Zoosk is keeping up profiles of members who are not currently subscribed, which is not only a huge waste of time it's bad for morale when no one responds.

Date of experience: May 10, 2020
Florida
1 review
6 helpful votes
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What a joke
May 7, 2020

This is a horrible dating site. The only people that respond want to fraud you, They should be ashamed of themselves.

Date of experience: May 7, 2020
California
1 review
0 helpful votes
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Found her
May 7, 2020

She was what I was looking for on zoosk, she was just as she described herself and much much more, thank you zoosk

Date of experience: May 6, 2020
Texas
1 review
1 helpful vote
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Difficult to go back and forth between searching and messaging. Kept having to reenter my profile parameters. Sent me matches all the time that weren't within my filter. Couldn't view profiles on the carousel and had to accept or reject to move on

Date of experience: May 1, 2020
Canada
1 review
4 helpful votes
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Not true
April 30, 2020

Zoosk will keep spamming your account even after you paid for six month membership and the people are only interested in messing with you, you are better off with a free account from POF

Date of experience: April 30, 2020
Vermont
1 review
11 helpful votes
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Was real
April 29, 2020

Don't want to tell my story was hard to find someone when you keep matching up with people 100s of miles away.

Date of experience: April 29, 2020
Florida
1 review
0 helpful votes
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Getting t o know him
April 27, 2020

Met the sweetest most genuine real and sexy man and I feel I dont need to look no more... I know he has the qualities I'm looking for and am going to take a chance

Date of experience: April 27, 2020
Georgia
1 review
0 helpful votes
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Noice
April 25, 2020

Enjoyed meeting women on site. It was great. It was nice. It was exciting. It was beautiful. I can't say much more. I really didn't like it.

Date of experience: April 24, 2020
Texas
3 reviews
10 helpful votes
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Zoosk sucks
April 21, 2020

This site is full of lies and fraud! I don't mean the members, I mean the way that the site is run. I constantly receive messages from the website stating that this woman or that woman wants to meet me. Guess what, there is NO "let's meet" option anywhere on this website. Also messages from the website stating that women have viewed my profile and think that we are a match. FALSE! It's just a bunch of crap thrown at you to make you believe that there are viable prospects in order for them to get their hands on your money. I don't know what website if any is good, but I do know that zoosk is nothing but a bunch of money grubbing thieves.
You've been warned.

Date of experience: April 21, 2020
Texas
1 review
34 helpful votes
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Fake photos, scammers, Can't speak English... This site is dangerous... And the men that I have encountered treat it like a dial a minute sex line... And why not... Zoosk is cheaper... Customer service doesn't care no matter how many times you complain... I warn you! This site is bad news! Zoosk also sends men messages and pretend they are coming from you (the client)

Date of experience: April 19, 2020
Texas
1 review
2 helpful votes
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I don't know about anyone else who has tried Zoosk but let me tell you it is absolutely horrible. Why in the world would they have you take all that time doing your profile. Picking out preferences as in who you would be interested in if they are only going suggest the exact opposite when it comes to the smart pick. I think you would be a good match? How the hell do you figure that? I have waisted money and time on this. I canceled my subscription but have until the end of the month before it shuts down. (Good thing bc I am bored af being home during this COVID-19 lockdown) the site is still horrible and a waste of money!

Date of experience: April 12, 2020
Arizona
4 reviews
35 helpful votes
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I've been trying to get back into the dating world and haven't had much luck considering the coronavirus and everything, so I looked into online dating. Zoosk was a top recommendation so I gave it a go. Unfortunately Zoosk, like many other dating sites, is nothing more than superficiality and shallow people. It's all about the picture. And yes, while I was getting many likes, they weren't good MATCHES. Sure, you can be a hunk of a man, but so what? I care about your character and personality. Who you truly are at heart and that's the problem with Zoosk and other dating sites. Many people don't focus on one's character and personality. It's all about that picture. Whose hot and whose not. And personally I find that terribly sad and superficial. With the virus keeping things on lockdown it's hard to get out and mingle and meet people like I used to be able to do and I am so sick and tired of the superficiality of these dating apps like Bumble, Zoosk, and especially Tinder. If you're looking for a serious relationship, I wouldn't look on Zoosk.

Date of experience: April 9, 2020
Minnesota
1 review
1 helpful vote
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No thank you
April 8, 2020

No thank you. I am not comfortable sharing my experience with the website to be put on the internet.

Date of experience: April 8, 2020