I signed up for a three month trial, and almost immediately things started going wrong. I would receive email alerts that a woman wanted to meet, but when I went to the website, they're nowhere to be found. I started several conversations, and they would disappear, while still receiving alerts that these women were still trying to chat with me. Customer service refuses to agknowalage or solve problems. I found an 800 number, called it, they put you on hold for about one minute and then hang up on you. I don't know what the solution is, but I'm sure it's not coming from POF, which by the way stands for Pile of Feices.