Zolucky

Ues ordered sandles that looked good in picture but once I got them they were ugly tried to send back for return but I had to pay my own postage clear to China and you charged me almost $37 for them! This is bull$#*!! Thea Brown

I tried to return some items due to the fact they didn't fit. I requested a password reset several times and it was never sent to my email. They give only 3 days from the date it is received to return items and there is not turn around time to return what doesn't fit if a password reset is never sent. The sizes aren't true to what they show and the quality is not what I thought it was going to be. A large is more like a medium compared to stores.

So far so good. I wish I didn't pay so much for shipping, but I need this really soon. So I paid for the express shipping. It wound up being too big and I had to order another top in a smaller size. Doesn't fit like your model shows. Doesn't hang nice.

The shirt I ordered in medium was much too small-even though that is my usual size. The postage to return it to China was more than I paid so I donated it and learned my lesson. I won't buy any more products that are shipped from China.

I ordered this dress for my mother and it arrived yesterday. It is absolutely dazzling. It was not personalized, so it was a little big on the back, but it is absolutely delighted with the cost and the appearance of the dress. She plans to buy another, we are both delighted with our orders.

Why buy from this company? Your payment goes to a different company.
Your purchase is all smaller compared with US sizes, and none has the material they promise it has.
They do not answer your request for return RMA, then they write to you that " HBIIE*******
We have replied to you 10 days ago and we did not hear from you within 7 days. Sorry that we can not accept your return request this time since you have missed the deadline."
Everywhere the purpose is customer satisfaction but in Zolucky, they intend to make you mad.
They never wrote back to me. In fact after a request for RMA, I opened two more tickets as follow up. They all waited till the magic 10 days to say you sneezed so you lost... Tip for consumers:
IT is nice to be able to help others understand differences between good companies and few bad ones.

I bought 2 dresses from them and the quality was good and they shipped on time with no delay. Most of the time I don't find the perfect color combination when I buy something from an online store, but somehow the product matches the image and the available product. Good service.

I am enjoying wearing some of the items. Some, however did not meet my expectations.
I can still use those items as well. Overblouse was not true to size. I can wear open.
Those items that I do enjoy wearing are my "go to" items -- very smart and comfortable which makes me feel it is worth tolerating the small inconveniences that I may have encountered. Among those inconveniences, as I said before, some items don't look exactly like the picture. Also, the order did take longer than I thought. While shopping on the website, it was a little cumbersome trying to place an item again -- customer support did help a little -- I had to make sure to jot down code to locate it again later.
I am glad I did order the merchandise. It will be putting everything to good use. I do look forward to continue wearing my "go to" items. It is hard to shop for women my size.

I did 8 reviews of the products I bought, and they only showed the good ones and none of the bad ones. Many of their clothes are not of the quality shown in the photos. The sizes are also much smaller than an American regular size. Be careful because the cost of returning the merchandise costs more than the product you buy. In other words, they always win. This picture are just some of the product I bought... if you try Zolucky: Good Luck!

It took me several tries to complete this order. Every time I went to my cart it had items in it that I did not put there. I unchecked them, when I came back to the cart they were in there again. Very time consuming and not user friendly.

My first time shopping at Zolucky, I'm sorry to say, will be my last time shopping at Zolucky. I ordered the
Women's Summer Half Sleeve V Neck Floral-Print Casual Shirts & Tops $17.99 (full description) in pink and what I received was not the same garment as pictured on the website. I wasn't expecting to receive a totally different item than what I ordered! Zolucky obviously uses photos of beautiful merchandise on it's website for the purpose of advertising, but don't actually sell the advertised product. I'm disappointed with the product, but I won't bother to return it. I'll either give it away or find some other use for it. I also ordered earrings along with the top. I like the earrings so far. I do find them to be cheap in quality, but at least they look more like the product pictured on the website. I was excited to shop at Zolucky, but now I know first hand that it is not a store that I choose to spend my money at.

Don't have a problem waiting and I liked my shoes with the exception of one pair will be sending them back. All in all I love the website and have shared with family and friends! Keep up the good work!

If you've ever bought from an online clothing website, let this one be your New "Go-To" Store! Great Products, Great Prices! Fast and friendly Customer Service! But, check the Return Policy! Sizes differ from the US Size Chart! Many products vary in size medium, can be XXL Women's sizes, when you wanted Petit!

OK, now I can see that this was for the shoes, thank you> The soles are plastic and very slippery so they are hard to wear. I am concerned I could slip and hurt myself if I wear them so I haven't worn them much yet. I plan to buy some anti-slip pads for them and then try them on

I spent over $100 on various items- all looked great on the site - I bought 3 decorative "back pillows" which are pillow cases only and only printed on one side; a cotton/polyester long sleeve t-shirt which has no cotton (nor any labels other than the size) -it feels like smooth microfiber; a portable pet gate that is not at all what was pictured - picture showed white tube framing inserted through the 4 side seams - it is just a loose piece of mesh with 4 hooks to glue to your wall in order to attach the mesh - no returns allowed (OK I get why now); everything is cheap cheap cheap - including items not mentioned. I have tried to review items on their site, but am restricted from even accessing the review box. I tried each item - no luck. So, if you want to believe the good reviews - that will be your learning curve. BUYER BEWARE!