Zolucky

Buy a wool coat in this online store. I am pleased to see that wool is once again a more popular fabric. I refuse to buy or use fleece because it is basically a petroleum product and it is bad for the environment.

Sizes do not conform to U.S. sizes. Return system is terrible. Have to pay for shipping again to return it to China, which exceeds the purchase value, or they offer a refund of 15% of purchase price to keep it! Total rip off!

I am looking forward to receiving my items. Since this is my first order I am hoping they all fit.

The first 3 items don't fit at all. Much too small. Your sizing chart if way off. The other 2 items are fine.

The best thing about this boutique for me are the pants and suspenders where everything is of good quality and fits me well, I just had to shorten the crotch of the pants to make them fit. Very comfortable to wear when driving.

The illustrations are excellent, but one cannot judge it until I receive the goods!
I guess I ordered the wrong size since one of the tops I ordered were very wide and large. Sleeves did not fit. However, they gave me a 15% credit, which helped since I had to hire a seamstress to alter the top. It cost a great deal more of course, almost as much as the top itself. However, the last casual top was a medium and was packed in. A L size bag. A mistake?, but it turns out that the medium fits me fine. The third top, I had to shorten the sleeve and top.

I received some of the tees I ordered thru Zolucky. This was my first order. I found that the sizes on the tees were inconsistent. One brand fit well and the other I couldn't even get over my breasts! All the same size. I don't see any way to know what brand it is when you order it so I will not be ordering anymore. Also they are coming at different times and you only have 15 days to return. Don't want all the individual shipping costs to return.

After a 3 week wait to receive, the items were a huge disappointment.
1) The shoes are similar but, not identical colors to those pictured on the website and they were too large.
2) The shorts say linen and cotton. Instead they are clearly polyester. They are stiff and do not have the hand or the drape of a linen cotton blend. The weave is very tight and the thread is very fine unlike linen and cotton where the drape is created by using thicker yarns and a looser, airy weave. They don't have the shading and textural interest that is a natural characteristic of linen clothing.
3) The shirt is see through. On the website it's depicted as opaque. In reality, it's poorly made, the design is surface printed to the fabric and the polyester fabric is see through.

Once a return was initiated, they sent me an email saying the return shipping address is Guangzhou, China! Offered a 15% refund for product that was clearly not as represented. Unbelievable.

I ordered two items on December 14th. One item was finally shipped December 27th and the other has been "delayed due to back order" for another 15-20 days. It is now Jan. 5th, 2021 and my "shipped" item has not yet entered the US based on the USPS tracking number given. I requested the other item be cancelled and a refund issued twice in the past five days with no response.

Usually I love shopping Zolucky but this time things went a bit awry. Two of the tops I ordered for a friend were just as pictured and described. The third too, a long sleeved one suited for colder winter weather, was substituted with a different pattern than was ordered. The colors and geometric pattern was not something my friend would wear so I donated it to a charity. The substitutions are not always as good as the ordered product. I would like a credit to my account instead.

The entire purchase process was perfect, without any problem. I had to make a size change and it was very simple. I will send an email saying that it would take a while to answer but I think it was only a couple of days and the whole process of change was not more than a week.

I do like looking at your many coices, and ordered twice now. I guess I'm just too old, because nothing looks the same on me as it does the models. I'm 58,5 foot 6 and 122 pounds, but I had to order large pants, so the legs are way too big. It's disappointing. The quality is pretty good, and I kept all but one pair of pants. But I sure don't look as cute as the women modeling the clothes.

I ordered some shirts and earrings which finally arrived 70 days after I had ordered them. With the exception of the earrings which were exactly as the picture the shirts I ordered bore little resemblance I ordered shirts and blouses arrived mostly with a different pattern than was shown on the site. The site is in Italian deceiving the customer when the products are Chinese and of awful quality!

I ordered 3 blouses and a dress from Zolucky and received all 4 items. Two of the three blouses came with permanent creases in them but felt I could live with them. I returned the dress per their return policy but I have never received a refund. The only contact I got from them was an offer for a credit if I would keep the dress. I didn't want to keep the dress because it looked awful on me. They have a Contact Us on their website but no way to actually contact them. If you order anything from them, make sure you really want it because you will not get a refund.