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New Jersey
1 review
0 helpful votes
Follow Gerald V.
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We recently sold our Condo in Elmwood Park, NJ. David Snyde was our agent/broker. David was extremely helpful with staging the unit, conducting open houses and all the details for the sale. We were able to sell the Condo in a timely manner. I highly recommend you speak with David about your real estate needs, His website is www.davidrealty1.com

Jerry and Judy Vernice

Date of experience: June 16, 2016
Arkansas
2 reviews
7 helpful votes
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ILLEGAL APPRAISERS
July 24, 2017

Zillow SUCKS the life blood out of the your real estate investment. They told me their Zestimator is on a scale of 1 - 5 (one being the worst area for the Zestimator to appraise), happens that my home is in an area 1 and they just slashed 50% of my home value overnight. Where the hell is the law in this country of ours? Is there any law left to protect people? I will never buy a home again as long as I live.

So Zillow, have you gotten rich enough making the rest of us poor? Maybe now you can take your filthy stinky money and buy and Island somewhere and take down the site that destroyed the AMERICAN dream and turned it into the American NIGHTMARE?

No not yet? OK maybe prison sounds better than spending the money you earned destroying the Real Estate Market? Keep at it, you will be taken down!

Date of experience: July 24, 2017
Florida
1 review
4 helpful votes
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As a real estate marketplace, zillow has muscled itself into the consumers' "must-have" wishlist when it comes to buying or selling real estate.
Why is not completely clear to me as pro, as major issues plague the site:
1. Inaccurate pricing - the stats are scary
2. Inaccurate property details
3. The worst: ZERO response rate from customer service, to consumer and professional inquiries alike.
4. Lead generation methods make the inquiry form next to a property NOT go to the listing agent but a totally different "premier" paying agent. Worse: the "Call" button on zillows mobile app or page does not lead to the FSBO seller or listing agent, but again to a paying "premier" agent.
All this, folks, is to benefit only Zillow. And Realtors as well as consumers agree to it, every day. Baffling.

Date of experience: June 20, 2019
Connecticut
1 review
6 helpful votes
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I have no problem with aggregators in real estate. They can serve a positive purpose in the business. I do have a problem with Zillow and its errors. I have a problem not mentioned by others. The Zillow map is inaccurate. My town's map doesn't include about 1/3 of the town. We've complained to Zillow and their response has been to admit their map is wrong but they won't fix it for another four months. When people use the site they never have a chance to see properties in the omitted section of town. If Zillow was seriously responsible, they would correct the map now. Every real estate professional in town knows that sellers are being damaged by Zillow with their faulty Zestimates but not everyone knows sellers are being damaged by the map problem. It is pure arrogance on Zillow's part to admit they have a problem with their map but refuse to fix it for several months.

Date of experience: September 19, 2014
Arizona
1 review
1 helpful vote
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Over priced, coc-ky, ego centric a-holes. They have no concept of reality when it comes to their product. They are over priced and once you spend the one and they lock you in the contract they could care less about you... It's on to the next one, to keep the commissions rolling in. Shame on you Zillow. If you keep burning your customers, you won't have their loyalty for long.

Date of experience: March 29, 2017
Tennessee
5 reviews
10 helpful votes
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I moved in to my new home in 02/2016. L In 06/2017, I wrote in to ask that my house be added. I never got a response even though I followed up. I just finally wrote in again in 03/2018 and was told that I cannot have it added, that it only comes through some (undefined) third party feed. Their other problem is that use Bing.com instead of Google maps. The street names aren't right in my community and my house isn't even on the map yet. Way to go Bing, way to go, Zillow.

Date of experience: March 28, 2018
Florida
1 review
3 helpful votes
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Zillow is completely useless, unless you are a realtor. I own a couple properties in a high rise, and listed one for rent. I am not a realtor, but I thought the site might be helpful. On the day that I listed one unit for Rent (October 1,2013), the "zestimate" was $272,000, and the rental zestimate was at $1900. Today is November 18,2013, and my condo "zestimate" is now 206,000 and the rental zestimate is 1671. The housing market has improved in my area over the past 2 months, and comps for the unit in question have sold for mid 260's this month (exact same floor plan, 3 floor above and 3 floors below). I did send an email complaining to zillow about why my property value has dropped significantly. I received a canned response stating that zillow evaluated based on comps. Of course, since I'm not a realtor, this site has artificially tanked my property value. Now, I disclaimed ownership of the condo, and noted that it just sold for $5,000,000. Let's see how zillow reacts to that.

Date of experience: November 18, 2013
Arkansas
1 review
7 helpful votes
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Zestimates
June 10, 2017

There should be a law prohibiting zillow from posting any kind of estimates. They are not a legal estimating company. They aren't licensed to make a legitimate estimate. They make slanderous estimates, meaning they are totally wrong.

Date of experience: June 10, 2017
Missouri
1 review
5 helpful votes
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Zillow is crap
May 3, 2018

While my house goes down in value, my neighbor has gone up in value. In fact, the zestimate value exceeds the highest range value, check it out for yourself 3870 Woodvale Dr, Carlsbad, CA *******. Zillow is garbage.

Date of experience: May 3, 2018
California
1 review
2 helpful votes
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It is simple: take the list price, then put a value of between 2 to 5 percent less on the property. How did I find out? The zestimate was about 4 percent below the listing price. When I reduced the listing price by 10 percent, Zillow simply reduced the zestimate by 10 percent. Here you have.

Date of experience: June 30, 2020
New York
1 review
6 helpful votes
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Their unwanted ads pop up in my inbox thru GO SMS text app almost every day. I have made repeated requests to them to stop, but the ads just keep coming. They are an unscrupulous company and you'd have to be crazy to have anything to do with them. I'll just keep telling people in every forum I can find until the harassment stops. DO NOT USE ZILLOW!

Date of experience: September 17, 2014
Nebraska
1 review
0 helpful votes
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The Morgage Specialist Team... Helped me on my first Morgage (2 years ago) and helped me this week with a refinance to a 15 year Morgage.
They are a winning team with the knowledge and professionalism to make this process simple and easy!

Thank you!

Date of experience: March 9, 2020
California
1 review
3 helpful votes
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I thought zillow.com was a good website until I reviewed one of their agents with a one star review, a couple of days after the review the actually rejected my review, that is dishonest business conduct, there are other sites that are far better and more honest then zillow toward the public, and if you see those 5 star rating posted on the zillow I tell you it is nothing then BS and I have the emails to prove the case, Zillow shame on you I will never ever use you site again.

Date of experience: May 14, 2012
New York
1 review
6 helpful votes
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For sale by owner
June 21, 2017

I placed my house FSBO on Zillow. They are reporting to me that my house is doing good, 0ver 2500 hits in 17 days, 26 saves, and #3 in search out of 19 houses in the area. I stated no need in real estate broker, however, all the calls I get are from the real estate brokers. It is evident that all that Zillow is providing is a leads to the brokers in the area that want 6% commission. Contacted Zillow but no solution offered. I think that if you are posting "for sale by owner" all the inquiries should be directed to the owner only, not the brokers that have no information about the house,

Date of experience: June 21, 2017
Arizona
1 review
1 helpful vote
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Once our house sold all communications stopped. Yes Merrill did check our house when out of town. The culmination as when we sold our house in Chandler and spoke to merrill advising we must stop back to pick up a few personal belongings. Nothing was stated once recoding done you can't go back. Upon returning to our house to get a few personal belongings buyers parents who are also realtors threatened my wife with calling police swore at Janice and threw our medication and a few things on the garage floor. Yes the house was recorded; normal people don't act in this irrational manner. Speaking with merrills wife during the chaos nobody from relavation realty went to our house to diffuse the situation because it boils down to selling the house our agent no longer cared and we were no longer sources or revenue to Merrill Jencks.

Date of experience: August 27, 2016
Virginia
3 reviews
5 helpful votes
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Home estimate
January 4, 2018

Just checked my so called Zillow estimate of my house. They have it listed for $174K which in my own eyes is way to low. I had it appraised 6 months ago from an appraiser from Phoenix and the literally appraised it at $179k. I finally decided to try to refinance it one more time from a local appraiser and they came back at $210k. A good advice to take away from this is to get or request a local Appraiser. They know the area better and could give you a better idea. Out of town have to many houses to appraise and will not take their time on your house. I hope this works.

Date of experience: January 4, 2018
Florida
1 review
0 helpful votes
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Orange excellence
December 27, 2020

Ofir Hillel of Orange Key reality is the best. He truly delivers.
We highly recommend Ofir!
Not only did he sell our house in 3 days, but he was able to get us the price we wanted—-plus he is a very nice person to boot.

Odette and Amnon Zalika
151 Diamond Spring Dr
Monroe, NJ

Date of experience: December 26, 2020
Arizona
1 review
0 helpful votes
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Rick and Heidi Remakel worked with us very diligently in the Prescott, AZ area to help us find our new home. We really appreciated their dedication and all of the great assistance before and after the purchase. They are now friends and also our new neighbors. We highly recommend using Rick and Heidi to find your next home.

The Van Ripers

Date of experience: May 24, 2018
Missouri
1 review
5 helpful votes
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Zillow does not give accurate reviews of lenders. If you had a bad experience with a lender as I did with First Federal Bank of Kansas City, MO then you do not use the bank as a result of the bad experience, then Zillow tells you they won't use your review because you did not get locked into a contract with the bank. Well thank goodness my review did not qualify! I suspect Zillow may recieve monetary compensation for good reviews and that they post good reviews about banks that are written by the bank.

Date of experience: January 9, 2015
New York
1 review
3 helpful votes
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Amateurs
July 20, 2019

I made a huge mistale when I used Zillow to finance my home loan. They had 45 days to close a loan and even on the last day we were signing addendums and documents to close the loan. They didn't even send the funding to the title company in time and it took an extra 24 hours to record the loan while still waiting on the funding. Do not use the amateurs, they are the worst representatives of the real estate industry I have ever encountered. Remember Countrywide, these people are the new copy of the old scheme.

Date of experience: July 20, 2019

Overview

Zillow has a rating of 1.6 stars from 583 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1203rd among Real Estate sites.

service
93
value
90
shipping
9
returns
9
quality
89
+36