Zillow

Erroneous and non-factual valuations. My home just dropped 30k in the last 60 days (12%). Their Zestimate history now has changed and shows the current Zestimate as the highest in 5 years. Previous Zestimates from as recent as 2 days ago which was 9k higher (yes, I dropped 9k in 2 days) is not shown on the graph. They are a total joke and should be put out of business. Harmful in many ways to the buying public. Banks do not recognize Zestimates as credible for loan purposes. This company needs sued big time!

Zillow is a joke. Put your house on yourself and all you will get are calls from agents. Watch your listing data change to incorrect information about the property and no one will help you fix it. All data is outdated and the Zestimate should be regulated because it's incorrect and another lie. Zillow is absolutely the worst run site comparable to the likes of Craigslist. Just another example of the lowering of service and promises not kept all wrapped up to look pretty. If you are considering using Zillow I would warn you you will be very disappointed. They are a joke! If you use Zilow the joke will be on you. If you don't believe me try to call Zillow.

Three yrs. Go I was new to Pittsburgh, PA, and happened upon Kim Davis from the NORTH WOOD agency in Allison Park. She'll put you at ease as you traverse the piles of forms. Not once did I feel skeptical of her advice, and in the ensuing 3 years all has been well. We continue to touch base about market conditions as my 3 millenials are approaching home ownership, and I could conceivably downsize due to aging. She is knowedgeable, honest and extremely pleasant to work with.
Mary aharrison

Zillow zestimates should not be lookef at when buying or selling. I've seen the zaestimate for a home decline by more than $130k in a 30 day period! When contacting them they claim this was due to a change in the methodology they use to come up with zestimates! Not only is it irresponsible to allow such unreasonable volatility but they don't even take care to come even close to the true estimated value of a home. It is mind boggling to me why anyone would take this company seriously! There should be a zero rating allowed.

After I requested an appointment to see an apartment for sale in a 55+ community in Lauderhill, the realtor words were that he could not show the property until I was pre-approved by a mortgage company, even on the website says to call for a property tour. All the properties that I have bought, I was never denied seeing any property without a mortage pre-approval, I live in a house whose value is more than $650,000, an apartment that I have is completely paid for, and these clowns called agents are denying the tour based on what criteria? Not only I won't buy any property from Zillow, but no referrals whatsoever again.

The lights are on at ZILLOW BUT NO ONE IS HOME.
There customer service SUCKS.
I have been trying to get my property's TAX information corrected for over a month now. They finally told me it was fixed now my property has the house next doors tax information. And my home comes ups (2 UNITS)I think they hire kids for the summer to do this work.
ZILLOW is A JOKE!

Before I put my home on the market as a FSBO, Zillow had it Zestimated@ $269,000. After I interviewed a few sellers brokers and decided to go it alone, I checked the Zestimate again and it was at $202,000. There was no indication that the Zestimate had dropped as per the last 30 days notice and when I contacted Zillow support they informed me that their calculation factors change. They would not tell me why a $60,000 plus drop in a week or why that drop was not indicated as such on their site. Something is fishy here...

I get a "monthly report" zestimate on a home I own in FL. It has been consistently in the $180k's for years, including last month. Today's "zestimate" values it at $116K. That is a $64k drop according to them, but funny thing is, it shows it dropped $254.00 from last month. Advice to ANYONE looking to sell. Get a good agent to give you real numbers. Don't rely on this sham site to decide whether or not it is worth selling your home.

Zillow is a pile of crap. Bringing as many property listings as possible into one place is fine. But their "Zestimate" of a home's value is inaccurate. By making a long distance guess of a home's value without sending a qualified, experienced local appraiser to the property is bunk. They are artifically manipulating the market by telling potential buyers an incorrect property value. This practice should be illegal as it constitutes a potential robbery of the seller's equity. We had a market analysis and an appraisal of our property done by independent companies and yet Zillow "Zestimated" the value 10's of thousands of dollars less than both. No wonder we haven't sold yet!

I contacted one of the agents on the site and planned a trip out of state to view a home. Long story short, he ignored me after I drove over 6 hours to look at a property. He insulted me when I told him I do not negotiate over the phone, and when I tried to submit a review on their website so nobody else would have to deal with this horrible agent, they hide my review and take it down without informing me what is wrong with the review. The review the agent posted about me gets to stay up though. I contacted their email support team since they do not have any customer service and I haven't heard back from them almost a week now. NEVER USE THIS WEBSITE.

It took 2 years for the Zillow algorithm to figure things out, but it finally did. We seem to be getting reasonable estimates now that align with the local human realtors. Yea!

We became Zillow Premier agents 5/29/24. Our first experience was a showing "no show," that was double booked with another Zillow agent, at the same property, 30 minutes prior. Agent support could not explain how this could happen. We agreed to paying $800/month for 4 leads who Zillow said would be verified pre-screened, pre-qualified leads that are ready to buy and are requesting to book appointments. This lead counted as one. With multiple calls, emails, and an escalation to supervisors, Zillow still has no explanation how this happened. They have now credited $250.00 for this one lead. In 2 months, we have had 2 bookings, both no shows. 2 calls were customers who already have agents, 2 calls were customers who requested to speak with listing agent only, 1 who pushed button to speak with for sale by owner, and none who were pre-qualified or ready to buy. In addition, we had multiple messages that we had missed a Zillow connection call, though our phones did not ring. We connected two phones to our account to ensure that we didn't miss calls and troubleshooted re-uploading app, resetting phone options, etc. and could still not answer calls once they did ring. Each of these went against our answer % rate and showed as missed or declined. When we received other calls they repeatedly failed to connect though we answered every time. We reported this multiple times through calls and emails and requested a refund. Agent support assured us that they were working to resolve and app was being updated and problem was being reported to their engineers then committed to follow up but would not return calls nor have ever provided compensation. Each failed lead was a missed opportunity to connect with a potential client which is impossible to put a price on. None of this was due to our phone system or lack of understanding how to answer. Our phone works perfectly for our other leads and clients every other day. Our phones are our business. We looked at a lot of reviews on other platforms and now realize how bad it is. We wanted to do this review to help any other agents thinking of become a premier agent. Don't waste your money it's a scam.

Sent from Mail for Windows

My condo has been on the market for a few months. Zillow keeps reducing the number of views. Once it reached 400+, it was lowered to 200+. Once it got high again, Zillow lowered it to the 200s. This week, it was lowered to 171. I had another 20 views then the next day it was lowered to 181. It gives the false impression there is a lack of interest in the property. The Zestimate is inaccurate and lowers if you reduce your price. Unfortunately, many buyers rely on Zillow for research.

As a Residential real estate developer For 20 years I can tell you that Zillow is a marketing company selling advertising and wildly inaccurate at property valuations. If Zillow posted Zestimates of a properties value were compared to an actual appraisal by a local appraiser comparing the property to recent residential sales of a similar nature the variance could be as high as 20% in the MAJORITY of their zestimates not just occasionally. If you want to know a properties value have it appraised in the local market of trust an established realtors opinion of value. Never list or buy based on Zillow to learn the hard way.

Zillow and its affiliates control over 70% of the market, which can only be characterized as a monopolistic position. Few years ago, Zillow allowed owner to post their houses for sale in a more or less fair fashion. But Zillow was a big threat to the monopolistic position of the NAR and was in a way eroding their stronghold on the market, adding the fact that Zillow also controlled most of the listing market. The NAR (National Association of Realtors) then made a deal with Zillow, and now Zillow hides all the listings of forsalebyowner -- basically fsbo have no visibility whatsoever and the vast majority of buyers who use Zillow simply will never find them. Trulia belongs to Zillow and simply does not allow non-realtors to list there. In other words, NAR, Zillow et al deploy unfair practices to artificially control the market and maintain their stronghold on the market by artificial and unfair practices and means which then can only be characterized as a monopolistic position -- it seems that our anti-trust laws (Sherman anti-trust act) have no validity any longer.

All in all, one is going to waste ones' time posting a property on Zillow. It is completely hidden and the only ones who know about that hidden features are realtors -- and you will only receive realtors' calls, 99% of the potential buyers will never see your listing. One of the States Attorney Generals need to look into that clear-cut violation of the Sherman Anti-Trust Act.