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As a real estate marketplace, zillow has muscled itself into the consumers' "must-have" wishlist when it comes to buying or selling real estate.
Why is not completely clear to me as pro, as major issues plague the site:
1. Inaccurate pricing - the stats are scary
2. Inaccurate property details
3. The worst: ZERO response rate from customer service, to consumer and professional inquiries alike.
4. Lead generation methods make the inquiry form next to a property NOT go to the listing agent but a totally different "premier" paying agent. Worse: the "Call" button on zillows mobile app or page does not lead to the FSBO seller or listing agent, but again to a paying "premier" agent.
All this, folks, is to benefit only Zillow. And Realtors as well as consumers agree to it, every day. Baffling.
Parker B.'s review of Zillow earned 4 Very Helpful votes
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