Zappos

I have nothing but good things to say about Zappos. Top Costumer Service. It is a piece of mind every time I go and buy something from zappos. It is a very organized company, they email me for everything. So I'm never " guessing" where are the orders that I bought or returning. Thank you Zappos! I would like have more company out there with your professionalism and competency.

What an awesome online store. I am able to order several pairs of shoes and try them on in the comfort of my home and the ones that I decide I do not like or are are not the right fit I am able to return without any hassle. The return postage is paid for by Zappos. Great business model. I remain a faithful customer.

Excellent services provided by Zappos. I had two items I was returning together and for whatever reason only one was processed. I used the live chat feature to chat with Ariel and she was so nice and helpful, and helped me get the issue resolved quickly and easily! Give that girl a raise!

Zappos has agents who speak to you on the phone, which is hard to find these days. They have a good variety of shoes, and sometimes at a discount. They have a good return policy, which I know first-hand. I feel very confident in ordering from them, and I highly recommend this company.

Orderd shoes for my granddaughter; didn't fit, called them and they asked what size, sent out the new ones and trusted me to return the others -- who does that?! A great customer-oriented company, that's who!

I've been using zappos for years and I usually have 5-6 different pairs of shoes that I reorder as they wear out over time. I rarely find cheaper prices for my shoes anywhere else, including brick and mortar stores like Macys (Even during their sales).

Amazing shopping experience and customer service. I recently ordered some new balance running shoes from Zappos. The pricing was great and since I am a VIP member I received my shoes the next business day. I also love their 365 day return policy. I wish more websites were like Zappos.

We love the generous return periods, but it seems as though the variety is not as good as it was previous to putting so many of it's competitors out of business. The selection they do have is less hip and more like the shoe department at Walmart.

I've purchased a few items and only once had to return due to sizing issues. Liked the 'free shipping' until I realized the free ship cost is built into the price of the otherwise costly item. Still, I was never disappointed by the quality of their goods.

I'm not sure Zappos is the least expensive shoe purchasing option, but I use it all the time because of the great selection and amazing service. If you don't like a pair of shoes or it doesn't fit, no problem. It's easy to return. Amazingly though, out of ten pair or so of shoes I've purchased, I've never had to return any because of fit or style. The website does a great job of letting you see what you're getting.

Zappos is a great go to online merchant to purchase shoes. We have placed many orders through this site with no concerns or complications. The website is easy to navigate, the prices are more than reasonable and its easy to find great brand name shoes! Love this site, would definitely recommend it to my family and friends.

What you see is what you get, and products ship accurately and quickly. Site has a fabulous layout, tons of product information, great photos and even some videos, plus reviews. I've interacted with Customer Service a few times, and they are personable and very responsive. Products tend to ship quickly. Prices tend to be competitive. Highly recommended.

I love this site; I spend too much time looking, but all of my favorite shoes have been found here. My current favorites are my La Sportiva trail running shoes, as they feel like they were made for my feet. Zappos.com is where I turn to first when shoe shopping!