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Zappos Questions & Answers

727 reviews
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Here’s what consumers have asked with answers from Zappos staff and previous consumers.

3 questions answered
0% answered in 1 day
Question:

I see some reviews saying boots are refurbished then sold as new is that true

Answer:

I ordered twice and that was not the case all brand new

By Sal T.
Question:

Are the uggs authentic

Answer:

Yes! I have ordered a few pairs and each pair is 100% authentic!

By Jaime R.
Question:

I want to buy birkenstocks on zappos is the company trusted to buy those and is it worth it.

Answer:

I have purchased several pairs of Birkenstocks and I am completely happy with them. From what I've seen, the price for them here is the same as elsewhere. I trust Zappos without reservation and have been shopping here for more then 12 years.

By Selena J.
Question:

What is return policy?

Question:

Do you have outlet in germany?

Question:

How can a canadian consumer shop with zappos. i have gone online and they don't seem to ship to canada.

Question:

Hi, the designer for love and lomons tarte dress. what is a size md compaired to a size m thanks.

Question:

H, i am interested in purchasing an item from yr website. may i know if you do international delivery?

Question:

Looking for pair of new balance 656 tennis sneakers

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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