Zappos

The website seems a little zany to me, not as straight-forward as other websites but still manageable. While I see that there is no shipping, we all know they just put the shipping charge into the cost of the item itself, seems more of a con than a deal. Good selection though. I am very middle-of-the-road on this place, but I will still be ordering from them, so oh well lol

This is how every online shopping experience should be! I love Zappos. Free shipping and returns is an amazing concept. I often order 3 or 4 pairs of sneakers and try them on, decide which ones to keep and return the others. If I can buy something on Zappos, I will, even if I can find it a little cheaper on other sites because with shipping costs, Zappos almost always ends up being the cheapest option.

The best on line shopping. They have free shipping both ways and c also next day delivery at no cost. You can find very good quality clothes and at a reasonable price. I did ship back a couple items and just print label. If u lost receipt you can print one and put in box. Money is refunded in couple of days. Love the site.

I love the convenience of trying on shoes at home and getting to wear them for an hour or so to see if they are really comfortable for the long run. Zappos has a big selection, helpful reviews, easy-squeezy free returns, and they are very friendly too. Not the cheapest prices, but worth the perks!

Love their return policy - I have hard to fit feet and cannot buy online without being able to try them on and return what doesn't fit. They also often carry my size so that I don't have to stare forlornly at the empty spot for my size in the store. Never had a problem with returns or purchase or shipping. And they're fast, too! Awesome customer service.

I love shopping on Zappos. They have a great selection, so I can always find what I'm looking for. The free shipping and returns make it easy to pick out a few options and return the ones that don't work. I haven't had a bad experience yet.

This company is great! I get most of my shoes from them they are usually here the next day and no problem returning them. If you want to exchange for a different size or style you can call them, they will give you credit and send out the new pair same day and you can print your return label right on their site. Best company ever!

While you won't be finding those 70% off sales people rave about here, you will be finding absolute satisfaction. From simple returns to inexpensive shipping, Zappos should be your primary site for reliable service. Sometimes boredom is pleasant!

I have bought a lot of shoes from these guys over the years and they always deliver quickly and exchanges are no hassle, no problem. They may charge a little extra, but it's so worth the few dollars more! I bought a pair of shoes on some other site and they didn't fit but it cost me $26 to return them! Not with Zappos... these people know how to run an online store.

If you want shoes this is the place to go... Great deals and have anything you need to match any outfit. Only reason I gave it a 4 is because I had an issue with an order before. But I would recommend all ladies to check it out for their shoe fetishes. Lol

I have always loved this site and have bought many things over the years. Prices are competitive and free shipping/returns so convenient than looking store to store shopping. Also customer service is great. I bought something didn't get when expected and ended up getting two free things out of it. Will continue to use this as goto place before going to mall.

I have never found Zappos prices to be on the low side. For some things they may be. However, the fact that I can order 4 different shoes and send them all back for free is a great deal. I have terrible feet when it comes to shoes. With Zappos I have purchased 2 pairs of shoes, maybe 3, but that was after trying about 9 pairs. Free shipping in both directions made it well worth it.

I ordered some extra wide walking sandals, which are very comfortable, leather uppers, and the way they are designed, they'll always FIT. All the straps on the shoes are adjustable. I was amazed when my shoes arrived within one day, and I didn't request any special handling. Zappos has excellent customer service.

I bought some foot petals to try and accommodate a couple of shoes I have. They shipped very quickly and it arrived quickly but for some reason didn't email me a shipping confirmation. I'm used to that from 99.9% of online retailers as it's extremely helpful in tracking something that's being delivered to a work address, for example.

Zappos is legit, there is a reason they have so many positive reviews. I ordered 3 pairs of shoes so far from them, and I will continue. I had a question about an order and I actually got a live person on the phone! So rare these days. They don't outsource their customer service and keep the jobs in the US, so I am all for that. This is one site I definitely trust.