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ZAFULReviews 5,973

2.4

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Georgia
1 review
0 helpful votes
Follow Autumn R.
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I found Zaful through an Instagram add and purchased two bikinis from them to test it first! When they arrived I couldn't believe how good of a quality they were for such a reasonable price! The styles of bikinis they had can't be found in stores either! They fit wonderfully and my twin sister and I love them!

Date of experience: August 18, 2019
Chloe D.
California
1 review
0 helpful votes
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Amazing
August 21, 2019

Zaful is a really good store to online shop. I mistakenly placed an order and Zaful's staff was able to cancel it in no time. Zaful's customer service system is always alert. Once I send them an email, I receive a reply within a few hours. The quality of zaful's products are great. From ordering on Zaful, you get your moneys worth the price you pay. I will keep ordering from zaful in the future.

Date of experience: August 18, 2019
Peru
1 review
0 helpful votes
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Amazing service
August 21, 2019

From all the online shopping services I have shopped in, this was the best. I live in Peru, a South American country, in which most of the occasions the delivery of the products take about 2-3 months. With Zaful I did not wait near a month for my product, which was a great quality one. I am looking forward shopping in this app.

Date of experience: August 18, 2019
Puerto Rico
1 review
0 helpful votes
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I bought several items of clothing, accessories and swimsuits and loved everything. They were cost effective and fit perfectly on me. They also looked exactly like the pictures! Items also arrived extra prompt even though I'm in Puerto Rico! Tip for buying, always read the reviews to see their sizing's and also pictures on how they look on different body shapes. It really does help. Would definitely recommend and buy again. 5/5 stars.

Date of experience: August 18, 2019
Illinois
1 review
0 helpful votes
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So Far So Good
August 22, 2019

I have ordered from Zaful two separate times and have had mix experiences with both times. Although neither of my packages arrived within two weeks, all of my packages, thankfully, arrived nonetheless. I have ordered a two-piece outfit and 3 swimsuits and everything has been of great quality for the discounted price. There was only one swimsuit that was of questionable material, but it was super cheap and it's not that bad just a little rough. Overall even though it takes nearly a month to arrive, it's pretty good for the price! Looking at other reviews though, the experiences with Zaful seem to be mixed.

Date of experience: August 18, 2019
Peru
1 review
0 helpful votes
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Best shopping option
August 21, 2019

Zaful it's really a helpful website, the clothes are really comfortable and fits just perfect, also they have amazing discounts and the quality of their clothes it's unbelievable.

Date of experience: August 17, 2019
Greece
1 review
0 helpful votes
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I ordered from Zaful five swimsuits and I was totally satisfied from my order. The order arrived really quickly, 12 days after I made it. The products looked exactly like the pictures and the site provides you with a guide in order to choose the right size for you. Moreover, it has many offers and the prices are low so that everyone can have access to its products. Overall really satisfied with this site!

Date of experience: August 17, 2019
South Africa
1 review
0 helpful votes
Follow Oratiloe M.
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I ordered a bikini online, through Zaful and my expectations were not very high as I have a large bust and more often than not, I suffer from not being able to find a bikini that fits well. To my surprise, Zaful delivered a beautiful bikini to me in a matter of days. Their service is cost efficient, time efficient and most of all it is of an exemplary quality. I'm absolutely in love and I cannot wait to make my next purchase

Date of experience: August 17, 2019
Tennessee
1 review
1 helpful vote
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Quality of the shirts was poor, the sizes were ridiculous (I ordered 3X, and the shirts were MAYBE larges at best), and the return process was awful. I had to negotiate in order to get them to accept a return for a full refund. And they still haven't sent me a return address yet. The entire transaction felt like a scam. Stay away.

Date of experience: August 16, 2019
Singapore
1 review
0 helpful votes
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Cute and Affordable
August 19, 2019

For students like us, you really can't spend too much money on clothes. Wasn't expecting much at first but they have improved over the years, you can also apply for student discounts and stuff like that, so it's pretty affordable with the latest fashion trends. Been using the app years back so I'd say it's totally reliable and wallet friendly.

Date of experience: August 16, 2019
Greece
1 review
0 helpful votes
Follow Evelyn R.
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I personally appreciate a lot the huge variety of clothes, accessories and swimwear that zaful has and mostly, how affordable all the products are. I ordered a swimsuit and its quality was unbelievable. The material is really comfortable and the color is so bright. It's exactly as it is seen in the picture on zaful's website and the shipping of it was pretty fast. I'm looking forward for my next order already.

Date of experience: August 16, 2019
California
1 review
0 helpful votes
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ZAFUL is super organized and well put together unlike other sites and has updates often so the app runs soothly. The delivery time is average. They have super cute clothes maybe not always the best quality but for the affordable prices it's worth it.

Date of experience: August 16, 2019
Romania
1 review
0 helpful votes
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I recommend!
August 19, 2019

All it's great! Gorgeous clothes! The best site.
I recommend. You will not be sorry if you need to buy clothes on this site.

Date of experience: August 15, 2019
Brazil
2 reviews
1 helpful vote
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Eu amo comprar na Zaful e uma loja confiável e tem excelentes produtos. Sempre tem promoções super legais e o atendimento ao cliente e ótimo.

Date of experience: August 14, 2019
Massachusetts
1 review
0 helpful votes
Follow Megan M.
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Every single bikini I order from Zaful is extremely high quality. I own 9+ bikinis from here and have never been disappointed. So many girls ask me where I got my suits because they're paying $50+ to get theirs somewhere else and they've all been happy by trying these out. Any issues I've ever had with an order have been quickly resolved by their team. The high waisted bandeaus are my favorites by far!

Date of experience: August 14, 2019
Canada
1 review
0 helpful votes
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After ordering multiple items from Zaful, I can say that I will continue to order. Each item has came quick, just as it looked in the pictures, and almost everything fit perfectly. Zaful support is always very quick to getting back to you if you have any questions or concerns and are always making sure the problem is solved. If you have never bought from Zaful, I would highly recommend it! Also reading the reviews on the items from other customers helps a lot in choosing sizing!

Date of experience: August 14, 2019
Colorado
1 review
0 helpful votes
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I recommend!
August 14, 2019

Great clothes! Good quality especially for the price! Quick delivery anyway! I recommend and I will buy from this website!

Date of experience: August 14, 2019
Portugal
1 review
0 helpful votes
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Amazing
August 14, 2019

It was my first time ordering from Zaful and I was a little bit nervous but I got so satisfied at the end! The quality of the bikinis/swimsuit is amazing, didn't had any problems with the size and I didn't waited too long to get my order. The costumer service is really good too because I had to exchange one of my products because it was sold out and they would always reply me in less than 24 hours and were really helpful. Definitely gonna buy from them again!

Date of experience: August 14, 2019
North Carolina
1 review
0 helpful votes
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Good
August 14, 2019

I first came across zaful on an instagram ad. I was hesitant at first but overall I'm glad i made my two purchases. I bought a tank top, which fit very well. I have no complaints about the tank top. I also purchased a pair of pants. I was very excited about these because they were very unique and had a chain attached to them. I was satisfied for the most part but I found a hole in one of the pockets. Overall I enjoyed both of my purchases but I do wish the pants did not have a hole in the pocket.

Date of experience: August 13, 2019
Canada
1 review
3 helpful votes
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Never got my package.
August 16, 2019

I ordered a package eight months ago and still haven't received it. I have been calling and texting their support line. They have been no help. They tell me to check at my local post office but it has been eight months and they will no longer have it. I am only fifteen and I used money from a job I got to order something I wanted for a long time and it never came. Customer service is absolutely terrible.

Date of experience: August 13, 2019

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071