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ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Easy buy online website. Fast delivery and easy to pay. Good material with reasonable price. Well packages.
ZAFUL is really a great site if you want to look trendy on a budget to be honest. I ordered a pair of lashes (actually there were 3 pair in one pack) for less than 4 dollars! They look great and they're super soft. The parcel arrived 2 weeks after shipping (on May 6th) and I still use them to this day (August 24th). I honestly recommend this site!
I recently purchased the underwire tie balconette bikini set from Zaful, in light gray. Overall, the set was pretty true to size. The top is a bit on the smaller size, which makes it look super cute on. The bottoms are fairly cheeky, which personally I loved and thought was very flattering! The suit was very high quality, especially for being as cheap as it was. Overall, I really recommend Zaful and its products because of how cute and inexpensive it is!
I ordered various types of clothing from zaful including swimwear, crop tops and a two piece set. All wear good quality and comfortable to wear. The only cons to my order was the bikini top, as it was too small for my chest (I am a DD and ordered a size 12 bikini set). If ordered again I would definitely get a bigger size.
I ordered a few bathings suits from Zaful and was extremely satisfied when I received them. The fabric was good quality thick, and everything fit well, so I feel like I got a great value for the price I paid. I received the swimsuits at different times in the mail but all much quicker than the 30 days that they told me to expect. Overall, I'd recommend shopping on this site!
I have ordered from Zaful numerous times and have always been impressed with both the customer support and the product. The clothes are always super cute and the price is always right! I've only ever had one issue with the product and Zaful was more than happy to fix the problem for me in no time. The shipping has always been fast for me and I've honestly never had any problems. They're for sure my favorite bikinis!
I've bought swim wear suit and romper from Zaful and I must comment that these things are exactly as they look in the pictures. The quality is good, and colors are vibrant.
Excellent store, will shop again.
Bought two jackets from them about six months ago. Didn't receive anything for months. I queried it because I couldn't track my order at all and was told that my package had been delivered... when I hadn't received anything. Tried again to query, this time they said that my package had been "dispatched". I asked for a refund and was told that since I queried it after six months (even though this was my second query) they wouldn't be refunding me in any way. They took my money and made no effort to ensure I received my package. I can't even ask for a refund within 30 days of receiving, as per their refund policy, as I haven't even gotten my order. They've basically stolen my money because there's been no exchange of goods, I paid them and received nothing in return. Their customer service is terrible, they say they prioritize customer satisfaction and yet they won't refund me for an order I haven't even received. Don't buy from their store, you'll be screwed over.
I am super satisfied with the quality of the clothes I ordered on Zaful! All are worth the price! Fabrics are thick and smooth! I am never satisfied with online shopping as before! I'm glad I found Zaful!
Customer service at zaful is wonderful. They are very patient and assisted with no complaints. Im usually always watching my items and they are able to keep me update as to whether out of stock and usually offer me options if i want to wait or purchase another item. I always enjoyed that. Overall zaful is reliable and great customer service
I starting using Zaful almost 3 years ago and I have kept going back. I normally purchase bathing suits and they are honestly very good quality! I have used them so many time and the colors do not fade and around 90% they fit perfectly with the size you purchase. Also, when I had started buying things from here the shipping process was very unreliable but that has changed now almost all purchases come within 2-3 weeks of placing the order. I fully trust buying bathing suits from here however the clothing can (not always) be made cheep or see-through. So look at the reviews posted under the thing you are looking to buy!. I really do love this company and the prices but with that, you do have to be selective.
A good online store for diverse shopping. Many varieties of products and good prices. Shipping on time to other countries.
I love zaful so much! It is my go to site for ordering swimwear! I'm a bikini addict and I cannot get enough of them. I'm grateful to have found such a reliable website to purchase bikini's from. The prices are super affordable yet the quality of the material is really, really good. I recommend Zaful to everyone, all of my friends and even strangers! It's worth a try, i guarantee you will love what you buy and if you don't customer service is really helpful and they are great about refunds if you dislike your item.
The swimsuits that I ordered came in the exact date that they said that they would come. It didnt take long so i would say that the shipping was great. Also the quality was really amazing and it is durable and probably will last very long. I have been using it the whole summer and it is still like new. I would totally recommend zaful to everybody and will continue to shop there.
I recently discovered Zaful from a friend and I am addicted! They have a great swim selection full of the latest trends. The material of each bikini I have ordered has been amazing for the price! For my first order some of the bikinis I ordered had become unavailable but the Zaful support team was quick to respond to my issue. When I did not want to wait for them to be back in stock, I was given a credit to order more. I would definitely recommend!
Beware of import tax
I ordered 2 bikinis, a swimsuit, a co-ord and a dress from zaful, paid 12 euro express shipping along which 2 euro insurance. I was not even aware that a duty tax could even be put on the package, as it never happened to me before when I ordered from them and neither to my friends and family. I am not able to receive my package until I pay a duty tax costing 40.93, which I feel Zaful should've told me the possibility of this happening before I paid. I don't know why this has been applied now to my package, which I'm very unimpressed and disappointed about especially when I held Zaful in very high light. I don't understand either why the tax wasn't covered by the fact it had insurance on the package, as it was beyond my control that the tax was put on it. Another thing I would like to know that if I don't pay the tax will I still refunded? And there hasn't been any contact from Zaful since 8am and now it's 6:15pm, even though they've marked their message to me as urgent'.
The bikinis are really nice and suits really well. It is what you are expecting. I recommend for sure.
Everytime i have ordered from zaful i have always been super pleased with my purchase. Sometimes it does take a while for the package to come, but its definitely worth the wait especially because i receive amazing quality products for such a cheap price.
I ordered a printed button up shirt and a striped shorts 2 weeks ago. The said items arrived earlier than I expected (10-15 days of shipping to Indonesia but i got it in 8 days). Packaging was good, items quality also good and all in all it was a good experience. They could do some changes to their app, though because it was a bit confusing.
The quality of the items are great compared to their prices. Exceeded my expectations. I loved the dresses!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.