I loved the swimwears, they fit so well and they have excellent quality! The stamps are very beautiful! I recommend!
Poor quality and the sizing all wrong. I literally received the package, opened it tried it on and it all out. Not worth it even though its cheap.
Dear barbara,
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
We have messaged you regarding your issue. Please kindly login to your account and reply to us there.
Best Regards
Zaful Customer Service
Hey! The app is really easy to use, and the products are very beautiful with high quality. The bathing suits are very comfortable and I am very glad!
Nice site, good prices and offers, what you see is what you get, i would surely order again. Very good quality and variety.
Dear CHRISTINA,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
I loveeeeed it, it was just like the pictures and the quality was awsome, the shiping was fast and even though you need to be carefull with the sizing i will definitly buy again
Dear Gabriela,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
I love zaful, i bought the cutest pants ever, and the quality is so good, I'll definitely buy from them again and again.
I have made several purchases from Zaful. They are about what you would expect for the price. Unique stuff, for the low low.
Really nice website with fashionable and affordable things... shipping is fast and things have good quality.
Dear Elisabete,
Thank you for your sharing.
We appreciate that you took the time to write a review.
Thank you.
Zaful Customer Support
I've ordered from zaful two times, I have had great experiences both times, I got two bikinis and the quality is great for the price!
First of all, the product: The product that I ordered was this summery two piece outfit which is black with sunflower pattern. When I received it, it was in perfect condition and it looked exactly as the picture online. The quality of the material is also good. The size fit me perfectly (here I still recommend people to measure themselves just to be safe). Usually I am a medium, but apparently it runs small so I brought a large, which was indeed the best option. Overall, the product satisfied me and I put a picture on what it looks like on me, if other people would like to have a general idea of what it could possibly look like.
Second of all, the costumer service and ordering process: The costumer service is very quick to answer your question which is good. My product took awhile to get here, which I will mention soon, so I sent an question about why does it take so long. The customer service answered in less than 24 hours and assured me that the package is on the way and that if i still have concerns to call. So I gave it a few extra days and the product did come. In conclusion, the customer service is helpful and quick to answer. Now in terms of the ordering, my order took a bit of time. I am not sure if that is because of my location or whatnot but it took around 2 months. I ordered my outfit in begging of July and got it the middle of September. I wanted to wear the outfit to festivals but it did not get there not time. There are many factors contributing to this, so I cannot really blame anyone. But I could recommend express shipping or just buying something REALLY ahead of time.
That is all and overall Zafull is a great store that has really nice products.
I was very impressed with the quality of this skirt and it was exactly how it was pictured and true to size.
The quality of these products is amazing! Shipping is very fast and items are very well protected. Staff is nice and pleasant.
The order arrived very fast (10 days)! The service is excellent and the prices are amazing. However, the sizes are too small.
Zaful is the best place to order, i always get everything i order and the things are exactly like on the pictures
Dear Mar,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Went in with low expectations for the items i ordered due to the low prices, was overall very impressed with the quality.
The items I ordered were of decent quality considering the price and looked the same as the photos from the website. I would order from them again.
I love zaful so much the quality of their clothing items is amazing and I believe zaful is the best online website
A very good experience. Good quality items and the shipping was fast. The size is true to the description
Quality was very good, good fit, true to size, true to the picture shown, would definitely purchase another swimsuit
Dear Bailey,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
Overview
ZAFUL has a rating of 3.4 stars from 5,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZAFUL most frequently mention customer service, good quality and bathing suits. ZAFUL ranks 5th among Discount Clothing sites.
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- Coventry, WMID, United Kingdom
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer，
Thank you for notifying us of your complaint.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product，we can easily arrange an exchange or a refund for you.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
We at ZAFUL can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
Please feel free to contact us here: https://www.zaful.com/contact-us/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as ""complaint from sitejabber.com"".
Best Regards
ZAFUL Customer Service